Robert Schoen

703-***-**** (H)

571-***-**** (C)

ac0whh@r.postjobfree.com

Seeking computer / system administrator position in an environment of growth in opportunity, and skill attainment. With my many years in the computer/electronic servicing industry, I have a strong ability to learn and contribute to your organization's goals.

Education:

University of Virginia undergraduate economics degree, awarded May 1993

University of Phoenix Masters of Information Systems, awarded Dec. 2006

Certifications:

Comptia Linux +, December 2009

Comptia Security +, December 2012

Comptia Network +, October 2009

Comptia A+, April 1996

Microsoft Windows XP, May 2004

Microsoft Certified System Engineer, December 1998

HDI Certified Network Support Analyst, April 2010

Professional Background:

Camber Inc. Tier 3 Subject Matter Specialist U.S. Postal Engineering 02\16-present

Skills used: In depth troubleshooting of mail system transit records cross-

referencing to maintain shipping time guarantee.

Linux OS/Windows OS administration.

In depth troubleshooting and system administration of DSS/PASS systems sorting tools.

Hire IT Tier 1,2,3 & 4 District of Columbia gov’t agency contract: 6\15-2\16

Skills Used: Creation and servicing of Virtual Servers

Tier 3 & Server Administration

Tier 2 & 1 Support for customer base for Windows XP to Windows 10

Customer Support of Apple Products: Laptops, IPads & IPhones

Optomi Inc. Tier 2 Network Support on American Research Inc. contract: 4\15-6\15

Skills Used: Remote customer connectivity to AIR educational testing.

Familiarity with Chrome OS, Apple OS X, and Microsoft

Desktop software through Windows 8.1

L-3 NSS System Administrator, Pentagon HQDA Army contract

Oct. 15, 2003 to January 2015.

Skills Used: Blackberry administrator on the server console, NTFS file share security permissions assignment, print server administrator, Enterprise Email administrator for creating and troubleshooting email problems. Network account creation and modification.

Extensive use of Microsoft Active Directory.

Strong capability also as Tier 2 technician both hardware & software.

Compex Corporation System Administrator, Pentagon Army contract: 7\1996- 10\2003

Skills Used: NTFS File/folder share permission assignment, network cabling of offices with Ethernet cabling, network backup administrator.

Experienced also as Tier 2 technician, in both capacities of hardware & software.

Experienced with SNMP monitoring equipment used to monitor network availability.

Computer Specialists Inc., Network Support Administrator, INOVA Hospital System.

May, 1995 to July 1996.

Administered computer network and peripheral systems in both a Mini and Mainframe environment using specialized Healthcare system applications.

Worked with Personal computers, as needed in the Hospital network.

Columbia First Bank, System Administrator, Arlington, VA: 9\1993-5\1995

Responsible for maintenance of Personal Computers, printers, mini-controllers both IBM & Telex/Memorex for Bank headquarters and approximately 25 branch offices. Also responsible for maintaining bank teller equipment, and obtaining replacement parts for all computerized equipment.

VSE Corporation, Electronic Technician, based in Merrifield, VA April, 1991- Dec. 1992

Component level construction of prototype USPS engineering projects

Using cabling, fiber optic, electronic & mechanical aptitude for research of projects.

Amitech Corporation, Field Service Engineer, based in Merrifield, VA

Dec. 1989 to March, 1991.

Responsible for the maintenance of Terminal Data Corp. Documate I & Documate II automated micro-film cameras, including TTL logic troubleshooting, various power supply maintenance, camera maintenance, vacuum sensors and document belt assemblies.

Computer Maintenance International, Field Service Engineer, based in Merrifield, VA

Feb. 1987 to Dec. 1988.

Responsible for the preventive and break/fix maintenance of over 1200 computerized pieces of equipment, including printers, monitors, IBM & Telex/Memorex Mini controllers, bar code scanners.

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