Customer Service Representative

Keinisha Allen **** Haas Ave. Los Angeles, CA ****7 310-***-**** *************@*****.***

SUMMARY OF QUALIFICATIONS

Enthusiastic Hard working Creative Easy to work with Self -Motivated Flexible Committed Love working with others Dependable Able to handle various task

PROFESSIONAL EXPERIENCE

Dietary Aide

Input patients diets into computer,answer telephone, prepare and distributed food trays to the patients.

Childcare Worker

Maintain a self play environment. Dress children and change diapers. Observe and monitor children’s play activities. Communicate with the parents and guardians of children. Sanitize toys and play equipment. Assist in preparing food and serving meals and refreshments for children. Instruct children in health and personal habits, such as eating, resting, and toilet habits.

Office Clerk

File and maintain records. Transmit information and documents to customers, using computer, mail, or facsimile machines. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages or scheduling appoints.

Sales Associate

Greet customers entering establishments. Answer phone calls and assist customers by providing information and resolving their complaints. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as sweeping floors and emptying trash, stock shelves, mark prices on shelves and items.

Customer Service Representative

Greet Customers, determine nature and purpose of visit, direct or escort them to specific destinations. Operate telephone switchboard to answer, screen, or forward calls, providing information and scheduling appointments. File and maintain records as well as data entry.

EMPLOYMENT HISTORY

University Park Medical Healthcare Center, Los Angeles, CA 02/16 - 06/17 (Current} Ms Rose Child Care Center, Los Angeles, CA 09/12 – 05/14 Office Clerk, HHYCO (Howard Hibler Youth Corp - Los Angeles, CA 09/11 – 03/12 Sales Associate, NIKE Factory, Las Vegas, Nv. 12/05 - 03/07 Customer Service Representative, Westgate Resorts, Las Vegas, Nv. 08/03 - 11/05

EDUCATION General Studies, Palos Verdes High School, Las Vegas, NV Graduated 6/03

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