Objective

Seeking a position where I can use my communication skills and experience to make an effective contribution towards the growth of the organization.

Profile

Motivated, personable business professional. Diplomatic and tactful with professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

•Office Management

•Excellent written and oral

• communication skills

•Professional Presentations

•Excellent organizational

• skills

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•Front-Office

•Customer Service

•Scheduling

•Switchboard

•Adobe Creative Cloud

•

•Accounting/Bookkeeping

•Microsoft Office 2010

•Knowledge of Adobe Reader

•Adobe Acrobat

•Financial Edge Software

•QuickBooks

•Banner

•

Professional Experience

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•LEDET GRAPHICS, 04/2014- CURRENT

•CLIENT CARE TEAM LEAD

•

•In charge of all Southeast training events

•Scheduling and leading team meetings

•Assigning and monitoring clerical duties

•New hire training

•Scanned confidential paper work

•General office support

•

•

•GEORGIA STATE UNIVERSITY, 6/2011- 4/2014

•ADMINISTRATIVE ASSISTANT II

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•Generated daily and weekly reports

•Managing of incoming disbursement request and checks.

•Greeted callers and visitors

•Ordered office supplies

•Scanned confidential paper work

•General office support

•Data Entry

•Scheduled staff meetings

•

•GEORGIA STATE UNIVERSITY, 10/2009 - 2/2011

•SENIOR SCHEDULER

• Assisted with scheduling process including classroom assignments, room changes, and proofing of the schedule.

•Coordination of class scheduling systems and data collection for reports.

•Maintained log of classrooms in general inventory space,

•Managed special events classroom reservations via web viewer (using r25 software).

•Managed final exams and special exam room assignments.

•Provided assistance with commencement.

•Maintained web for special events

•

•

•GEORGIA STATE UNIVERSITY, 6/2007 - 10/2009

•ENROLLMENT SERVICES AIDE, PANTHER TEMP

•Responsible for advising, investigating, and problem-solving questions and issues from current and previous

• Students, parents, faculty, staff, other college offices in all aspects of the enrollment process, including but not limited to

• In-depth financial aid and student accounts questions.

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•THE ATLANTA BRAVES, 12/08-6/2010

RECEPTIONIST

•Answering telephone & routing calls to the appropriate person

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•Greeting visitors and directing them to the appropriate location or person as needed.

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•METRO BROKERS GMAC REAL ESTATE, 07/06 – 10/09

•CALL CENTER OPERATOR

•Answered incoming calls in a call center environment

•Provided information via telephone to realtors and buyers regarding real-estate properties in the Atlanta metro area

•Assisted finance department with loan applications/packets

•

•

Education

EVEREST INSTITUTE - DECATUR, GA

PATIENT CARE TECH, 2010

STEPHENSON HIGH SCHOOL - STONE MOUNTAIN, GA

HIGH SCHOOL DIPLOMA, 2005

References

Available upon request

Contact this candidate