Information Technology Engineer

Jigar Shah Springfield, IL ***************@*****.*** +1-484-***-****

O B J E C T I V E

Seeking suitable opportunities as Business Analyst/ Data Scientist/ Full-stack Web Developer/ Data Analyst preferably in Media/ Retail/Healthcare/ Automobile/ Shipping/ Telecommunication/ Sports Industries

P R O F E S S I O N A L S U MM A R Y

Proficient in handling activities pertaining to requirement analysis, project design, coding, query tuning, project management activities and coordination

Adroit at end-to-end implementation of the SDLC, including finalization of specifications, design, development, implementation and quality assurance

Possess an ability and willingness to grasp new technologies and tools quickly with the ability to troubleshoot issues E D U C A T I O N

M.S. in Management Information Systems from University of Illinois at Springfield with honors (GPA: 3.84) May 2017

B.E. (Electronics & Telecommunication) from K.J Somaiya Institute of Engineering and Information Technology, Mumbai, University of Mumbai, with second class (58 %). May 2013

T E C H N I C A L S K I L L S

Tools/Software: Microsoft Visio 2016, SIGNAVIO, Oracle SQL Developer, Microsoft Project 2013, Apache Hadoop, Apache Hive, IBM SPSS Statistics 24, SAS Enterprise Miner Workstation 13.2, SAP GUI, MS Office, Excel Macro, Android Studio 2.0, Cisco Packet Tracer 6.2, Adobe Photoshop, Adobe Dreamweaver, MATLAB, WinCATI, Magento OS and Platforms: Windows XP/7/8/Server 2008 (x86/x64) Database Systems: Oracle 11g, MS SQL Server 2008, MySQL Languages: C, C++, Ruby, Java, HTML/HTML5, CSS/CSS3, Python, SQL, PHP C O U R S E W O R K / C E R T I F I C A T I O N S

Beta Gamma Sigma Certified: University of Illinois at Springfield Chapter - 8 Apr 2017, The International honor Society for Collegiate Schools of Business

Networking: CCNA (Routing and Switching)

Virtualization and Cloud Computing: International Certification by Robotics and Computer Application Society of California, USA Mechatronics: Siemens (Berlin) certified Mechatronics Level 1 Engineer E X P E R I E N C E / I N T E R N S H I P S

Survey Research Office, University of Illinois at Springfield July 2016-May 2017 University of Illinois Springfield, one of three universities in the world-class U of I system, is known for educating public servants and leaders CATI interviewer

Interviewed the citizens of Illinois and collected the data (took survey over calls) Mirackle Solutions, Mumbai Jan 2015 - Jun 2015

Mirackle Solutions is one of the leading website designing company in Mumbai catering to clients all over the world Junior Website Developer

Designed and developed portals/websites using HTML, Dreamweaver and Photoshop

Successfully given presentation related to quotation and marketed the services to potential clients on call

Handled dual responsibility with exceptional communication skills, creativity and ability to troubleshoot issues

Additionally undertook the responsibility as an SEO and development/re-development solutions

Shared/dedicated web-hosting and performed Domain registration, while working with a developing team

Performed data entry using Magento

VS Infotech, Mumbai, India Jan 2014-Jun 2014

VS Infotech implements a strategic partnership with customers, by delivering value added solutions to support decision making and management information needs. With this approach the customers enjoys higher profits/productivity from their IT investments IT Support Engineer

Performed the IT infrastructure management and maintenance of site network

Prioritized issues, solved issues on time and convinced the employees working at our customer's side

Extended on-site support to client while providing solutions via calls

Achieved high number of ticket closure ratio of around 20%

Successfully prioritized and resolved issues on time in close coordination with the employees working at the customer's side A D D I T I O N A L I N F O R M A T I O N

Address: University of Illinois at Springfield, 16 Marigold, 2105 Carl Sandburg Lane, Springfield, IL 62703 Languages: English, Hindi and Gujarati

Date of Birth: 11-05-1989

SOFTWARE DEVELOPMENT PROFESSIONAL

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