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Supply Chain Customer Service

Location:
Hackensack, NJ
Posted:
June 19, 2017

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Resume:

OBJECTIVE

To earn a challenging opportunity utilizing my work experience and education to combine engineering, supply chain management and human resource management.

EDUCATION

Rutgers University, School of Engineering, New Brunswick, NJ May 2016

Bachelor of Science in Applied Science Engineering

RELEVANT COURSES

Work Design & Ergonomics Compensation Six Sigma & Lean Manufacturing

Engineering Economics Supply Chain Management Negotiations

Packaging Engineering Project Management Training & Development

EXPERIENCE

Galaxia Express LLC, Teaneck, NJ Sept 2011 – Pres.

Administrative Assistant

Provided clerical support to staff

Assisted clients with questions, concerns, and complaints

Engaged in data entry and computer work using Microsoft Word and Excel

Other clerical and administrative responsibilities required

CVS Pharmacy, Teaneck, NJ May 2010 – Aug 2011

Crew Member

Developed relationships with customers to promote sales and customer lifetime value

Provided excellent customer service to assist with any questions or concerns

Maintained knowledge of specific vendor products and services to assist customers

Suggested additional products and services to customers

Maintained customer confidentiality

Rutgers University Livingston Student Center, Piscataway, NJ Sep 2010 – May 2011

Office Assistant

Provided clerical support to staff

Assisted clients with questions and concerns

Engaged in data entry and computer work using Microsoft Word and Excel

SDS Distribution Inc., Paterson, NJ Jul 2009 – Sep 2009

Distribution Coordinator

Responsible for packaging ordered products

Prepared customer orders for shipping via UPS

Processed client complaints and orders by phone

TECHNICAL EXPERTISE

Matlab, Solidworks, AutoCAD, and C++, and Visual Basic

Microsoft Office

FOREIGN LANGUAGE

Fluent in Arabic

ACTIVITIES

Institute of Industrial Engineers



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