IT Specialist
Resume:
Christina E. Morton
Huntsville, AL
**********@*****.***
SUMMARY
Positive, out-going, energetic professional with eight years of experience in troubleshooting, testing, developing and supporting applications.
Languages: HTML, CSS, Visual Basic.NET, C, C++, PHP, Oracle, SQL Applications: Microsoft Windows, Microsoft Outlook, Microsoft Office 365, 2013, 2010, and 2007 (including Access, Excel, InfoPath, PowerPoint, Project, Visio, and Word) SharePoint 2003, SharePoint 2007, SharePoint 2010, Microsoft Office SharePoint Server (MOSS) 2007, SharePoint Foundation 2010, Windows SharePoint Services 3.0, SharePoint Designer 2007 and 2010, Performance Point Server 2007, Dashboard Designer, Microsoft Project Server 2007, Microsoft SQL Server, Axceler ControlPoint, Active Directory, Skype for Business, Aptos
EXPERIENCE
Cybernetic Retail Solutions Huntsville, AL Business Systems Analyst, July 2016 - October 2016
Traveled to client offices to gain understanding of existing business and system processes and requirements for new systems or system modifications.
Wrote Business and Technical/Development Requirements.
Created business and system flow documentation.
Worked with development team to ensure application solutions were developed per written requirements.
Performed software testing, training, and high level system troubleshooting.
Provided progress updates to project manager.
CBRE Group, Inc. Birmingham, AL Systems Administrator, November 2015 - March 2016 for AT&T
Provided application support assistance to nationwide clients via phone and email.
Followed established procedures for troubleshooting hardware/software server issues.
Worked with team members to complete daily work load.
Performed system maintenance tasks as needed.
Coordinated requests for repairs and/or installations with internal groups/vendors.
Worked with technicians to install and troubleshoot video surveillance systems.
Performed other duties necessary to provide general support assistance to National teams in applications supported by the team.
Christina E. Morton
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ResourceTek Huntsville, AL Junior Software Analyst, August 2013 - January 2014 for Intergraph
Applicable Skills: C++, Oracle, SQL, Active Directory, 3D Modeling CAD software, Server Visualization
Supported development and deployment of Intergraph Smart Plant 3D Software that models large manufacturing plants.
Supported development and deployment of Intergraph Smart Plant Review (SPR) 3D Software that was sent back and forth between contractors to review and ensure the structure and functionality of the plant was correct prior to beginning construction.
Worked on a scrum team in the Quality Assurance Department testing 3D software to ensure full capability and functionality and identifying software defects.
Performed timing tests which helped the developers correct issues to ensure faster, more reliable functionality of the software.
Participated in new user testing of other Intergraph proprietary software, as well as installation and configuration testing, performance testing, and license testing. Dynetics, Inc. Huntsville, AL Application Analyst, May 2007- April 2013
Applicable Skills: HTML, CSS, SharePoint, C, C++, PHP, Visual Basic.NET, SQL, MS Office, Active Directory
Documented and provided troubleshooting and support in the resolution of reported user issues related to SharePoint.
Provided business governance of SharePoint utilization throughout the company and collaborated with employees of various departments on business cases regarding new SharePoint sites.
Trained/worked with employees one-on-one to incorporate SharePoint into their business processes, increasing productivity and time efficiency of daily activities.
Taught a yearly Dynetics University Class (E401 – SharePoint Workgroup Site Training) to train employees to use SharePoint more efficiently. Created training documentation to help employees continue their SharePoint education.
Supported development of training material, participated in user training, and prepared user guides for various applications used by employees.
Created and facilitated SharePoint workgroup sites for employees across the company, used internally by employees to collaborate within departments and other various groups throughout Dynetics.
Built and provided support for Fusion (external customer) SharePoint Sites, used by Dynetics personnel to collaborate with other companies working on projects or proposals.
Maintained and updated SharePoint (MOSS 2007) intranet content daily.
Managed access/permissions to all SharePoint sites.
Represented Dynetics at various nationwide events, which included the responsibilities of training current and future customers, as well as networking and communicating for the best interests of the company.
Developed a PHP application that converted .csv files into PO Preprocessor Format used by Accounting, which allows them to click a button to format their file instead of manually formatting data to fit into a database.
Converted excel files previously used to manage Dynetics Purchasing group’s government property inventory into a SharePoint database that could be easily accessed and secure. Christina E. Morton
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Assembled online signups and surveys for various company events using SharePoint 2007, creating efficiencies for Dynetics’ PHP developers writing applications with this functionality.
Demonstrated, for proof of concept, Performance Point 2007 Dashboards for various company data.
Built a SharePoint system using Content Types to capture the various types of Newsletter Inputs from employees.
Constructed SharePoint databases for Major Contract Vehicles and Small Business Capabilities for use by the Business Development and the Contracts Department.
Created workflows for the Approval Process of Dynetics Policies and Procedures.
Participated in the deployment of SharePoint 2007 (migrated from version 2003 to 2007) by assisting with the testing of the 2007 version.
Identified elements needed to build Dynetics look-and-feel into SharePoint 2007. Also identified requirements, developed alternatives, then recommended and implemented a solution.
Explored capabilities and features of SharePoint Foundation 2010 and installed SharePoint Server 2013 on test servers to determine which version would be more beneficial for Dynetics and made a recommendation. EDUCATION
BSBA, Management Information Systems (MIS), May 2008 The University of Alabama in Huntsville, College of Business, Huntsville, AL SPECIAL TRAINING
Train the Trainer Series (SharePoint 2007) / EndUserSharePoint.com, 2009 Effective Presentations / Dynetics University, 2009 COMMUNITY INVOLVEMENT
United Way Big Sister
Rocket City SharePoint Users Group Member
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