ANU.V ac0w4m@r.postjobfree.com

816-***-****

PROFESSIONAL SUMMARY :

2+ years of experience as a Salesforce developer and administrator.

To secure a challenging position where I can effectively contribute my skills as a software professional, possessing competent management and technical skills.

Experience in Apex development in creating Custom Objects, Custom Tabs, Triggers, Bulk Triggers, Apex language, Apex Classes, Force.com API, Apex Scheduler, Batch Apex, Standard Controllers, Custom Controllers and Controller Extensions.

Expertise in SFDC development in implementing Visual Force, Force.com IDE, SOQL, and SOSL.

Excellent understanding of Org hierarchy, user management, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.

Experience in building Visualforce custom controllers/components, Custom objects, Reports, Tabs and dashboards.

Experience in implementing the Many-to-many, Master-Detail and Hierarchical relationships, Workflow rules, Automate the business process using Approval process, Automation rules, Escalation rules and Auto-response rules.

Expertise in Salesforce lightning including lightning components.

Experience working in Sales Cloud, Service cloud, Marketing cloud and salesforce communities like Customer portal and Partner portals.

Skilled in Web Services and implemented SOAP, REST and METADATA API’s for different integration requirements and strong knowledge in Agile and Waterfall methodologies.

PROFESSIONAL EXPERIENCE :

Teradata Corporation, Hyd Sept 2014- July 2015

Salesforce developer/Administrator

Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.

Developed complex workflows and approval processes for automating business logic.

Wrote functional designs using Agile methodology using sprints and standups.

Developed various Custom Objects, Tabs, Entity-relationship data models, Validation rules and Visualforce pages.

Performed administration tasks like creating users, profiles, permission sets, setting OWD, rules, permission sets, public groups, sharing rules and manual sharing of the records to implement the security to Salesforce application.

Implemented Web-to-Case, Email-to-Case entry and manual case entry to generate cases for entering customer’s cases in cases tab.

Designed and Managed strategic digital applications via Salesforce Marketing cloud.

Worked on Salesforce lightning including lightning components.

Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Sales Force UI.

Worked on Agile methodologies where requirements, design, testing and deployments needs to be done as early as possible.

Developed Apex Classes, Controller classes and Apex Triggers for various functional needs in the organization.

Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.

Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.

COE technologies, Hyd Jan 2013- Aug 2014

Jr.Salesforce administrator/ Business Analyst

Performed the roles of both Salesforce administrator and Business Analyst in the Organization.

Worked closely with sales team and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Interacted with various business team members to gather the requirements and documented the requirements.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Worked on integrating salesforce with many third party applications like Java,Informatica and Oracle.

Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.

Enabled chatter for the organization to effectively communicate with the users

Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Created various reports and report folders to assist managers to better utilize salesforce as a tool and configured various reports for different user profiles based on the need in the organization.

Architect complex technical cloud CRM solutions and integrate multiple technologies with Sales Cloud and Marketing Cloud in Salesforce.com.

SKILLS :

Programming Languages : C/C++, C#, Java

Web Technologies : HTML, XML, XSL, JavaScript, CSS

Cloud Software’s : Salesforce

SFDC Environment : Apex language, Triggers, classes, Web Services, SOQL, visual force Pages,

APEX Components and Controllers, Salesforce lightning, Sales Cloud, Service

Cloud, Marketing Cloud, Reports and Dashboards.

Tools : Force.com IDE, Salesforce Explorer, Apex Data loader, Apex explorer, Eclipse,

Workbench, Snapshot.

Scripting languages : Java Script

Databases : SQL, Oracle

Operating Systems : Windows, Linux

Education :

Masters in Computer Science Aug 2015- Dec 2016

University of Central Missouri

Bachelors of Science Aug 2011- may 2015

SRTIST

CERTIFICATIONS:

Salesforce.com Certified Force.com Developer (DEV 401)

Salesforce.com Certified Administrator (ADM 201)

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