Customer Service Microsoft Office
Resume:
MELVINA MAYO
*************@*****.***
OBJECTIVE
I am seeking a position with a well-established company that will provide me the opportunity to show-case my talents and skills.
SKILLS
Excellent Microsoft Office Skills
Wide-ranging Math Aptitude
Excellent Customer Service Skills
EXPERIENCE
ICONMA, LLC – TROY, MI
BANK OF AMERICA (JULY, 2016 TO FEBRUARY,2017)
RESPONSIBLE FOR REVIEWING AND PEFORMING ANALYSIS OF ITEMS FORWARDED TO EIGHT AIC EXCEPTION QUEUES.
Easter Seals Inc. –Chicago, Illinois
Office Assistant (January, 2015 – February,2016)
Answer telephones, Direct calls, and take message. Maintain and updated filing, inventory, and database systems.
Open, sort, and route incoming mail.
US Bank – Chicago, Illinois
Lockbox clerk I (January, 2012 – February, 2013
Match customer correspondence with appropriate timeframes and deadlines according to alpha and numeric database requirements. Opened correspondence to customer instructions and followed according to protocol.
Harris /Smycor Chicago, Il
Word Processor II (November, 1999 – December2010)
Typed customer’s correspondence in computer to meet appropriate timeframes and deadline.
Scanned customers information into system according to lockbox number.
Verifed information with customers and informed them of completion of accounts.
Calumet High School
P.T.C Career Training School
CALUMET HIGH SCHOOL
CHICAGO, IL
P.T.C CAREER TRAINING INSTITUTE
Education
VOLUNTEER EXPERIENCE OR LEADERSHIP
Did you manage a team for your club, lead a project for your favorite charity, or edit your school newspaper? Go ahead and describe experiences that illustrate your leadership abilities.
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