Technical Support High School
Resume:
Trevin Briscoe
**** ********* *****, ******** *****, VA 23452 757-***-**** ac0vb4@r.postjobfree.com
Objective
To obtain an entry level career based upon my skills.
Technical Support well-versed in troubleshooting and repairing malfunctioning hardware and software. Devises innovative strategies to resolve recurring computer and network problems. Technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments.
Education
High School Diploma
Bayside High School 2004-2008
Advanced Technology Center 2004-2008
Associate of Science Computer Science
Tidewater Community College – 1700 College Crescent, Virginia Beach, VA 23453
Bachelors of Science mechatronics/Networking
Ecpi University – 555 Greenwich Road, Virginia beach, VA 23462
Continuing education in networking and I.T.
Skills & Abilities
Computer literate
Skilled problem solver
Motivated team player
Customer-oriented
Active listening skills
Competitive
Self-motivated
Skilled in Microsoft Office
Desktop and laptop repair
Strong communication skills
Patient
MS Windows proficient
Responsible and reliable
Adaptable learner
Honest employee
Experience
Little Creek Commissary- Bagger, Virginia Beach, VA
October 2005-2010
Handled customer groceries and delivered them to vehicle.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Staff Right/Awnex- Fabricator
260 Valley St Suite 100, Ball Ground, GA 30107
June 2014-October 2014
Disassembled, reassembled and corrected changeover.
Assembled frames
Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Observed all safety policies and procedures
Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties.
Assistant Volleyball Coach
Bayside High School/ Coastal
Virginia Beach, VA
July 2009-2011
Served as the Assistant Coach for the Bayside Marlins for 2 years.
Managed time effectively while traveling for games, attending practice and going to classes.
Effectively communicated with a diverse group of athletes, coaches and game officials.
Trained for 10-15 hours per week for upcoming competitions.
Attended all practices, meetings and workouts on time.
Provided Volleyball coaching at Bayside and Coastal while developing and mentoring elite athletes.
Technical Support
Virginia Beach, VA
September 2005 – Current
Resolved virus and malware issues.
Resolved technical support inquiries.
Set up equipment including installing cables and hardware.
Installed software and operating systems on computers.
Set up and configured hardware and software on equipment.
Restored data, operating systems, files, documents and drivers.
Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
Microsoft Certified in 2006-2008
Stanley Steemer – Crew Chief/Assistant
2617 Production Road
Virginia Beach, VA 23502
March 2015-April 2017
Handled payments provided by customers
Provided service inside customers home to their satisfaction
Assisted other crew chiefs during job orders
Responsible for company vehicle and items provided.
S&S Precision – Assembler
2504 Squadron court
Virginia Beach, VA 23453
April 2017-Present
Worked together as a team to manufacture military and police equipment
Made sure products were presentable and operating properly for release.
Made sure machinery was working properly before and after usage.
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