Administrative Assistant Health

Joseph Jovin

*** ***** ***** ***** • Hyde Park, MA 02136 • 617-***-****

**************@*****.***

Education

Salem State University, Salem, Massachusetts

Bachelor of Science in Psychology, May 2016

GPA (major): 3.6 (cumulative): 3.3

Health Career Academy, Boston, Massachusetts

High School Diploma, June 2012

Experience

Assistant Revenue Specialist, Tufts Health Plan January 2017- April 2017

●Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions

●Notify customer of any overpayment or underpayment, and either issue a refund or request further payment.

●Contact customers by mail or telephone to address discrepancies and to request supporting documentation

●Creating mail labels and letter heads through Microsoft Office

●Analyzing and researching mathematical equations on Microsoft Excel

●Enter customer's information into computers for processing.

●Send notices to customers when accounts are delinquent.

● Impose payment deadlines on delinquent payers and monitor payments to ensure that deadlines are met.

Enrollment Specialist, Tufts Health Plan O ctober 2016- January 2017

● Changed patient’s primary care using a computer software called Market Prominence

● Enter, update, and review data to ensure correct data are available.

● Understand, explain, and document Medicare and Medicaid needs.

● Analyze data to identify trends, opportunities, and potential knowledge gaps.

● Seek information where gaps are identified

Administrative Assistant, Marriott Hotel A ugust 2016- October 2016

● Answer phone calls and direct call accordingly

● Prepare outgoing mail;and sort and distribute incoming mail

● Duplicate and distribute materials

● Receive and direct clients and visitors

● Prepare agendas for meeting and prepare schedules

● Record, compile, transcribe and distribute minutes of meetings

● Resolve administrative problems and inquiries

● Handle request for information and data

● Maintain office supply inventories

● Prepare and modify documents including correspondence, reports, drafts, memos and emails

Joseph Jovin

123 Crown Point Drive • Hyde Park, MA 02136 • 617-***-**** **************@*****.***

Summer Intern, Boston Area Health Education Center J uly.’12- August.’12

● Took an interactive math, science class for six weeks

● Conducted a research study on the Racial and Ethnic disparities in Health Care

● Collected data entry from Excel and extracted it to Microsoft Word

● Meet weekly with doctors, nurses and other health professionals

● Informed local residents about the racial and ethnic disparities in Health.

● Use Sites like Facebook, Twitter to raise awareness about health disparities

● Answer phone calls and direct call accordingly

● Prepare outgoing mail; and sort and distribute incoming mail

● Duplicate and distribute materials

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