Sales Customer

Arcadio Salas Jr.

**** *** ****** **, *****, TX *8154 ● 210-***-**** ● ********@*****.***

SUMMARY OF QUALIFICATIONS

Bilingual: Spanish and English

Motivated and detailed individual eager to work extra hours to see successful results

Quick and adaptive learner who excels in communication and leadership abilities

Computer Skills: ANSYS, Solidworks, AUTOCAD, INVENTOR, MANMAN, OMAR, VANTAGE, MATLAB, Quick Books, Microsoft Office, Fracpro

EDUCATION

Bachelor of Science in Mechanical Engineering May 2014 The University of Texas at San Antonio

RELEVANT COURSEWORK & PROJECT

Separation Process

Senior Design

Mechanism Design

Solids

Senior Design Project: Biomtech BTQUATTRO Fall 2013 Spring 2014 WORK EXPERIENCE

Altra Industrial Motion, San Marcos, TX June 2015 – Present Application Engineer

Prepares for customer inquiries by studying products, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquires and responses; gather and researching information; assembling and forwarding information and quotation; verifying customers understanding of information and answer.

Develops conceptual designs to facilitate customer integration and application opportunities. Works with designers and customer technical personnel to facilitate sale of the product.

Coordinates customer training and makes product sales presentations and visits to target customers demonstrating the advantages of the engineered products.

Works with outside sales representatives to keep account activities and literature up to date.

Develops and maintains a target customer activity plan that includes opportunities, quotes, orders and projects at key customers.

Compiles lists of prospective customers for use as sales leads, based on market and industry knowledge and information from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, business directories, Internet web sites and other sources

Handles inbound sales leads to convert calls into sales and overcomes technical and business objections of prospective customers. Provides engineering information by answering questions and requests.

Determines new specifications by studying product requirements, analyzing equipment design and capabilities.

Maintains and follows up with factory orders; estimates date of delivery to customer based on knowledge of production and delivery schedules. Investigates and resolves customer problems with deliveries and the product after shipment.

Prepares product report by collecting, analyzing and summarizing information, trends and business transactions. Enters new customer data and other sales data for current customers into computer database.

Travels to and attends trade shows.

C&J Energy Services, Robstown, TX August 2014 May 2015 Field Engineer

Obtained and set up all required fracturing information on a per stage and per well basis. Verify frac designs and fluid designs.

Kept track of all chemical usage, job totals and overall mass balance on a per stage basis and end of well.

Prepared post treatment reports and maintains electronic stimulation summary databases.

Generated and prepared field tickets.

Coordinated 3rd party vendor movement and delivery of chemicals and proppants to location.

Conducted pre job testing of all chemicals and materials on location and quality control testing during job execution. Set up and controls tabular and graphical fracturing data/parameters during treatment.

YMCA of Great San Antonio, San Antonio, TX May 2007 August 2012 Manager/Head Life Guard/Lifeguard Instructor

Monitored safety for up to 150 guest on a daily basis

Guided and supervised up to 11 guards at any given moment

Lifeguard Instructor

Lenz Contractors Inc., Bracken, TX December 2009 2012 Assistant Coordinator (15 hours per week)

Demonstrate excellent customer services skills by assisting customers via telephone and in person

Research information on claim status and conduct auditing using Quick Books Assist management staff with checks and transactions up to $50,000

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