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Manager Operations

Location:
Decatur, GA, 30030
Posted:
June 17, 2017

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Resume:

Julius C. Hemmingway

**** ******* ***** **

Decatur, GA 30034

ac0v46@r.postjobfree.com

404-***-****

Attn: Hiring Manager

I am submitting my resume for employment with Universal Protection Service. I am seeking a position as a Client Services Manager.

As enclosed within my resume, I have over 10 years in Contract Security, Client Retention, Loss Prevention, and Corporate Security. I have completed the Georgia Board of Private Detectives and Securities Security training for my Georgia Blue Card, as well as the Asp Baton and Handcuff training.

My extensive background in security started in corporate security with Allied Barton Security Services. As a security officer, I was promoted to Site Supervisor within 6 months of employment. I was then promoted to Assistant Director of Security of Greenbriar Mall, where I supervised and managed a team of 22 officers, 2 lieutenants, 3 sergeants, and 8 Atlanta Police Department Officers.

As I grew in experience, I then received a promotion to Operations Manager of Mercer Protection Agency where I managed the daily operations of 22 CVS stores in the Atlanta area as well as Macon. I also managed different contracted operations including security with MARTA, and different construction sites around Atlanta.

As my contracted time with Mercer Protection Agency ended, I obtained employment from International Security Management Group where I was hired on as their Field Training Manager. In February 2014, ISMG was purchased by Universal Protection Services where I have been allowed the opportunity to remain as Field Training Manager.

It is my belief that I would be a major asset to your organization. I am a proven leader and results driven. I enjoy sharing the knowledge I have gained throughout my career. In addition, I welcome the knowledge I will gain from working with your company. I am looking forward to meeting with a representative from your organization to discuss future employment.

Thank You,

Julius C. Hemmingway

Julius C. HEMMINGWAY

3958 Waldrop Hills Dr 404-***-****; ac0v46@r.postjobfree.com)

Objective: Disciplined professional looking for a challenging position that provides professional development, upward mobility, and the foundation for a productive career.

Professional Experience

UNIVERSAL PROTECTION SERVICES (formerly ISMG) 10/2013- currently employed

FIELD TRAINING MANAGER

Key Results

Responsible for conducting New Hire Certifications and on-the-job training, in coordination with individual site supervisors, of new employees assigned to a post, or when changes to a post order are made

Make recommendations and performance reviews when needed

Conduct regular inspections of the post to identify safety issues such as trip hazards, slips/fall hazards, and other workplace injury prevention issues including fire prevention. Fix/resolve issues when possible.

Responsible for gathering and organizing information to update Post Orders on a regular basis for each assigned post

Review timesheets for completeness in the field and ensure that all Security Professionals are trained in the proper procedures for signing in/out, and taking meal and rest periods. Assist with timesheet collection and payroll report review

Identify any personnel problems occurring at posts such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager

Responsible for administering counseling or disciplinary actions that have been initiated by Operations Manager

Respond to first report of injury calls from post locations, perform transports to appropriate medical facility for non-emergency situations, and complete all required injury/illness reports and forms according to existing company policies

Provide daily, weekly, and monthly reports detailing any incident, pertinent activity or situations that have occurred.

MERCER PROTECTION AGENCY

Operations Manager

Key Results:

Maintain a professional relationship with client and tenants to optimize business retention

Payroll Management

Lead, supervise and manage day-to-day operations of the security staff consisting of 22 officers, 2 lieutenants, and 2 sergeants

Knowledgeable concerning all the Roles, Tasks, Duties and Responsibilities of security officers

Develop, deploy and implement cost-efficient security solutions to maintain costs of single-site urban mall account

Create awareness on security issues and protocols among the personnel

Maintain appropriate documentation of all security tours and any incident reports

Responsibilities include: ensuring the safety and security of all patrons, staff, visitors and property, patrolling the parking lots, external grounds and the interior of the facility, and securing entrance and other designated spaces after hours

Act as a deterrent to crime by performing thorough patrol and post checks, maintaining access control, and remaining visible

Ensure the safety of employers as well as employees during designated shifts by:

Maintaining hourly rounds on specific floors

Making sure all safety equipment and surveillance works

Locking doors during non-peak hours, as well as checking in on all delivery personnel

Having full knowledge of all fire and safety codes

DUPREE SECURITY 06/2005-12/2005

Team Leader/ Security Officer Personnel

Key Results:

Managed a 10-20 man/woman crew doing different shifts and posts

Secured premises of large shows and conferences in the metro-Atlanta area

Check, inspect and determine gates, main and rear doors, parking decks and common areas are secure

Maintained proper guidelines for patrons entering facility

Education

Bauder College, 2009 Criminal Justice Major * Associate Degree*

Florida Agricultural and Mechanical University, 2000 * Degree not obtained*

High School Diploma – Cathedral Academy, 1995 * College Preparatory Diploma*

References

*** References available upon request***



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