Summary of Qualifications

Work as WebSphere MQ/MB/WTX/WAS specialist/administrator/architect for seventeen years. I am IBM certified System Administrator in WebSphere MQ Series V 7, WebSphere Message Broker V 7 also known as IIB after V 9.

Work very well in implementation, capacity planning, performing installing, configuring, upgrading, maintaining IBM WebSphere Products.

My special skills also include troubleshooting with application teams in WebSphere MQ, Message broker, IIB and related monitoring products in multiple platforms such as UNIX, Linux, AS/400, z/OS (Mainframe) and Intel systems.

My other normal duties are preparing recommendations, standards and best practices for infrastructure teams; Provide solutions for application teams on messaging, workload balancing in large queue manager clusters and high availability solutions in clustered servers’ environments.

Most of my project work was in large and multi-platforms environments for big corporations or government departments.

I do very well in Middleware problem determination. In the past I worked in messaging application development in ESB, Java and Mainframe (COBOL).

My recent success was working for a very large project provided technical support in WebSphere MQ/IIB environment. It was migrated into production seamlessly.

Education

Bachelor of Computer Science

Concordia University, Montreal, QC, Canada

IBM Certified System Administrator - WebSphere MQ v 7 IBM Certified System Administrator - WebSphere Message Broker v 7

IBM Certified System Administrator - WebSphere Application Server Network Deployment v 7

Contact Information

Telephone: 647-***-****

email: ac0urk@r.postjobfree.com

Professional Experience

Senior WebSphere MQ System Administrator

05/2015 – 11/2016

ICBC Insurance, BC Canada

Provided Middleware technical support to ICBC Insurance ISAS(very large and complex Insurance project). The technical environment is multi-platforms include UNIX, Linux, zO/S, HP NonStop Tandem, SAP, MDM, Guidewire, ETL. Resolved Middleware ESB related technical issues in Performance test, UAT and Development environment. Worked with application teams to resolve application related issues, helped trace, debug and monitoring application flows. Resolved software defects issues. Worked with project team and handled PMR with IBM software support team. Configured MQ, ESB objects in mufti-platform environment consist of clustered queue managers and fail over queue managers. Monitor and manage Messaging

Environment security including SSL certificates management.

Designed monitoring strategy for application teams. Provided technical assistance and support for application architects and development team from development to implementation. Provide Middleware support to application teams use software tools like Splunk, and Nagios, MQExplorer, MS0P support pack and Jenkins. This project was successfully implemented in production seamlessly. Provided technical support for production environment.

Senior WebSphere IIB9/MQ/MB//WTX/DataPower middleware System Administrator

10/2012 – 3/2015

Infinite Global - client Blue Cross Blue Shield Insurance, USA

Provided Middleware technical support to Blue Cross Blue Shield Insurance Middleware Environment - multi-platforms include UNIX, Linux, Intel, zO/S(included COBOL development support for project teams).

Resolved Middleware related technical issues in Production, UAT, and Development servers. Worked with application team to resolve application related issues, help trace, debug and monitoring application flows. Resolved issues such as software defects. Applied software defect fixes and coordinate activities on PMR with IBM software support team. Upgrade and installed software in mufti-platform environment (about 1000 servers) consists of clustered queue managers and fail over queue managers. Provided technical support for DataPower appliance (about 120 servers) and WTX (40 servers), Provide production and UAT deployments and technical support to Message brokers (40 servers). Lead the task force for Message broker upgrades from Version 7 to version 8.0.4.4 and from Version 8 to version 9 (IIB 9).

Upgraded MQ from Version 7.0.1.4 to MQ version 7.5.0.3 for Intel, UNIX(AIX, Sun, HP NonStop Tandem) and Linux platforms. Designed monitoring strategy for application teams. Monitor and manage Messaging

Environment security including SSL certificates management.

Provided technical assistance and support for application architects and development team from end-toend(development to production implementation). Provide Middleware support to application teams on software tools QPASA and ITCAM/Tivoli

Expert in problem determination in Middleware environment demonstrated in a disaster recovery for 28 MQ and Message Broker servers over one weekend production disaster.

Service Oriented Middleware System Administrator

01/2012– 10/2012

Shoppers Drug Mart, Toronto, Canada

I worked as administrator for the newly created Service Oriented Middleware environment. The environment uses WebSphere Message Broker Version 7.0.0.4, WebSphere MQ Series Version 7.0.1.8, and Advanced Message Security Version 7.0.1.9. Tivoli ITCAM is the monitoring tool. Resolved problems such as software defects and performed the first upgrade from the base version of version 7.0 Due to some AMS issues and Message broker issues with sFTP. SOM environment consists of clustered queue managers and fail over message brokers. Multiple instances of queue managers have been set up for fail over purposes. There are multiple teams using the SOM environment for application development. The newly created SOM environment was not working when I started at Shoppers. After a few months of fixing, it becomes stabilized.

Monitor and manage Messaging Service Oriented Middleware environment security including SSL certificates management.

and Advanced Message Security handling. All channels are enabled with SSL and some message queues are enabled to use AMS for setting up queue policies for message encryption for application systems.

Technical Architect WMQ System Administrator

04/2010 – 11/2011

Kohl’s – Milwaukee, WI, USA

I worked on a major project that involved replacing the current system that failed in handling hundreds of millions of messages that accumulated in the system last Black Friday. The MQ hub was replaced with 2 HACMP clusters with fail-over queue managers and cluster queue managers. It handles millions of messages in some problem queues with no issues in QA test. In Kohl’s, the E-Commerce environment consists of many queues that are set up to handle 10 million messages. That means that the messages that flow through those message queues could be hundreds of millions per day. My daily job is to keep the environment running smoothly. We monitor messages using QPasa. It will send out alerts when certain criteria are met. For example, it will send out an alert when some queues are nearly full, when some messages enter dead letter queue, or when the queue manager goes down. I also worked as MQ resource in 10 other large projects in web application systems development. My other duties included: fixing issues related to the installation of WMQ 7.0.1.5 onto various servers in a Window/Unix environment, the installation of a QPasa agent for monitoring tool, the creation of set-up scripting and configurations, and the definition and creation of queue managers, message queues and channels. After the installation of WMQ (version 7.0.1.5), I performed the verification of the WMQ server and configurations with successful message exchanges and server health checks. Some duties called were performing system tests with project teams, troubleshooting, and analyzing messaging errors in both web and mainframe applications. Kohl’s’ WMQ servers’ environment consists of over 1300 retail stores and the head office runs on multiple platforms including: UNIX, Windows, z/OS mainframe, iSeries (A/S 400), HP NonStop Tandem and Linux. Each store uses 2 WMQ servers to communicate with Head Office. The total WMQ servers for just Head Office - Stores communication consists of over 2600 WMQ servers. The corporate WMQ monitoring tools are Netcool and MQ Software’s QPasa. Some of my duties were to set up monitoring criteria for major production systems and SNMP traps that were sent to Netcool which in turn sent alerts to all related support staffs. I also handled users’ security, monitoring tool problems and SSL certificate management. My duties were to work with WebSphere Business Integration Message Broker and working with BEA Weblogic Administrators to resolve application system errors. I created PMR’s with IBM Corporation and resolved WebSphere related problems following Kohl’s Problem management Guidelines. I provided technical advice regarding standards and best practices to infrastructure teams during infrastructure design and build phases of web application projects. I upgraded most of the MQ servers from Version 6.0 to version 7.0.1.5.

WebSphere MQ/WMB System Administrator

08/2008 – 03/2010

IBM – Toronto, ON, Canada

I was a WebSphere MQ Series Subject Matter Expert in IBM’s Global Technology Services, Common Development and Test Environment. I set up MQ Series environments for developers in WebSphere application servers, portals, process servers, DataPower and Domino server environments. I resolved issues related to WebSphere, MQ, Domino servers, and firewall rules for the project team in performing system tests. I assisted developers in trouble shooting and analyzing messaging errors. I created message queues, channels, and queue managers using scripts. I set up monitoring criteria for project teams’ problem applications and helped them resolve issues. I also participated in major project development, helped with defining physical operational model, and built WebSphere message broker, WebSphere MQ server, WebSphere Application servers, and WebSphere Information server.

Senior System Programmer/Engineer CICS/WMQ

01/08 – July

Public Works and Government Services Canada (PWGSC) – Ottawa, ON

I was a member of the PWGSC’s Enterprise Server Domain Team. I participated in the WMQ version 6.1 for z/OS upgrade from version 5.3 for engineering environment. After the installation of WMQ version 6.1 using SMP/E, I performed the verification of the installation with successful message exchanges and did queue manager health checks. Other duties included performing system tests with project teams, troubleshooting, analyzing messaging errors in both web applications and mainframe applications. I also handled Infoman incident reports and change management tickets for CICS, WebSphere MQ, APX, and CA-DADS Plus. I was involved with the rollout of WebSphere MQ Version 6.1 from engineering environment to QUAT environment.

Technical Architect WMQ System Administrator

05/07 – 12/07

Kohl’s – Milwaukee, WI, USA

I participated in three large projects in a web application system development, and provided MQ series support. My normal duties included fixing issues related to installation of WMQ 6.0 onto various servers in a mostly Unix environment; this also included the installation of a QPasa agent for monitoring tools, the creation of set-up scripting and configurations, the definition and creation of queue managers, message queues and channels. After the installation of WMQ version 6.01, I performed the verification of the WMQ server and configurations with successful message exchanges and server health checks. Other duties incorporated performing system tests with project teams, troubleshooting and analyzing messaging errors in both web and mainframe applications. Kohl’s’ WMQ servers’ environment consists of over 900 retail stores and the head office runs on multiple platforms including: UNIX, Windows, z/OS mainframe, iSeries (A/S 400), HP NonStop Tandem and Linux. At a current 2 WMQ servers per store, the total WMQ environment consists of over 2000 WMQ servers. The corporate WMQ monitoring tools are Netcool and MQSoftware’s QPasa. A large portion of my duties were to set up monitoring criteria for major production systems and SNMP traps that were sent to Netcool, which in turn sent alerts to all related support staffs. I also handled users’ security and monitoring tool related problems. My duties were to work with WebSphere Business Integration Message Broker and working with BEA Weblogic Administrators to resolve application system errors. I created PMR’s with IBM Corporation and resolved WebSphere related problems following Kohl’s Problem management Guidelines. I provided technical advice regarding standards and best practices to infrastructure teams during infrastructure design and build phases of web application projects.

WebSphere MQ/WMB System Administrator

01/06 - 03/07

IBM –Toronto, ON, Canada

As an MQ Series Specialist/Administrator, my main task was to provide 24x7 technical administration services to WMQ server environments of major clients in the financial sector such as banks, railways, airlines, large insurance companies and other major corporations. I participated in four major projects in designing message routing using MQIPT to enhance their server level security that included the installation and configuration of the MQIPT software and secured message routing servers. My normal duties included the installation of WMQ versions 5.3 and 6.0 onto various servers in a multi-platform environment; this also included the installation of monitoring tools, the creation of set-up scripting and configurations, the definition and creation of queue managers, message queues and channels, and the verification of the configurations with successful message exchanges and WMQ server health checks. Other duties included performing system tests with project teams, troubleshooting and analyzing messaging errors with application teams (both web application and mainframe application systems), upgrading Unix/Intel servers in WMQ groups, installing Candle monitoring tools, and providing support to project teams in system development in an object-oriented environment. I was also responsible for performing on-call duties on a rotational basis and resolved all problems in message brokers, WebSphere Message Broker, MQ workflow, message queue manager clusters, MQ series adapters, CICS MQ Series adapter, and SAP MQ Series link for R/3, Lotus Note Extension MQLSX, WebSphere application servers and high availability cluster servers. The IBM clients’ WMQ servers’ environment is very large, complex, and run on multiple platforms including: UNIX, Windows, z/OS, iSeries (A/S 400), and Linux. WMQ monitoring tools include Candle Omegamon, BMC patrol, QPASA and Tivoli Omegamon XE. Since WMQ 5.3 will be outdated by the following year, preparing WMQ version 6 upgrade strategies for all major clients with their WMQ servers and WebSphere message brokers, MQ workflow became a major task.

WebSphere MQ Series System Administrator

06/05 – 12/05

Canada Revenue Agency – Ottawa, ON, Canada

Provided technical support to WMQ to project teams and existing WMQ production environments. Designed message routing using MQIPT and SSL to enhance their server level security. Installed WMQ in many servers in multi-platform environment. Worked with internal and external clients in EAI projects. Verified the configuration with messages exchanged successfully on both ends. Performed system test with project team and troubleshot and analyzed messaging errors (both web application and mainframe application systems). Upgraded Unix/Intel servers in WMQ group. Installed Candle monitoring tools. Participated in their Clustering implementation project.

Environment: MQ Series version 5.3, Weblogic J2EE, Window, Sun

Solaris, z/OS mainframe, Candle, BMC Patrol

WebSphere MQ Series System Administrator

05/05 – 06/05

American Image Management – Deerfield IL, USA

Implemented WebSphere MQ version 6.0 into a new MQ environment for the company. Provided training to the IT staff on WebSphere MQ. Provided detail information for the system development document using message middleware (54 pages). Designed failover handling and HA (high Availability) using MSCS (Microsoft Cluster Server) and MQ series support Pac. Configured queues and channels for project teams. Configured WMQ queue managers cluster to handle workload balancing. Reviewed and Code-walked through the client’s Interface programs in .NET. Setup backup and recovery procedures. Provided freeware for their migration process from development to QA and production. Provided guidance in the area of MQ Series in system testing and debugging in .net and Windows NT environments. Connected queue managers, channels, and queues to a new client site at a large US Insurance company through VPN (Virtual Private Network) and WMQ DQM. Verified the configuration with messages exchanged successfully on both ends.

Environment: MQ Series version 6.0, .net framework, Window NT, SOAP, XML and WSDL.

Production System (Mainframe) WMQ System Administrator

12/04 – 03/05

Humana Health Insurance – Wisconsin, USA

Fixed production system MQ Series problems associated with various application programs in COBOL with CICS, DB2, and IDMS linking with MQ Series. Implemented the fixes into production environment through Humana’s change management procedures. Developed new MQ Series/Cobol/DB2 programs for new requirements of the production systems. Performed unit tests according to unit test plans and using software-testing tools like Smartest and Intertest testing tools. Created test data and test environments. Performed user acceptance test with user group analysts and obtained system production implementation approvals. Created MQ triggered process (JCL and Proc). Provided guidance in the area of MQ Series in system testing and debugging in multi-platform environment mixed of web-based and mainframe application systems and IBM MQ Series.

Environment: MQ Series version 5.3, z/OS, IDMS, Window NT. Oracle, VB, Cobol/CICS, DB2, Platinum, SAS, Easytrev, Endeavor.

WebSphere MQ System Administrator

04/04 – 08/04

Blue Cross Blue Shield Association – Chicago IL, USA

Provided programming assistance in Java, Cobol/CICS/DB2. Prepared deployment and configuration queue manager clustering in production environment. Built message channels, queues, and clustering configuration. Implemented CSD (IBM’s Corrective Services Disk) and temporary fixes for MQ Series and monitoring tools. Supported system development teams through their development life cycles in messaging infrastructures. Deployed application systems deliverables through different phases of system development environment with MQ, LDAP and WebSphere Application Server requirements, and systems performance tuning. Fine-tuned monitoring tools for all servers and application systems. Resolved production system MQ Series related problems.

Environment: MQ Series version 5.3, MQ clustering, Sun Solaris, OS 390, IDMS, Window NT. Oracle 8 & 9i, Java, Cobol, FTP, WebSphere Application Server 4.0 & 5.0, BMC Patrol, Vitria BusinessWare

WMQ/WMB System Administrator

11/03 – 03/04

CNA Insurance – Chicago IL, USA

Provided programming assistance for coding in Java and COBOL/CICS. Designed and created message flows and message sets for project teams. Built message channels, queues, queue managers clustering configuration. Implemented CSD and temporary fixes on various servers. Supported system development teams through their development life cycles in messaging infrastructures. Resolved production problems. Deployed systems through four different phases of system development environment with MQ, LDAP and WAS requirements, and systems performance tuning. Configured middleware monitoring tool Omegamon for their WebSphere Application Server, MQ, MQSI, and WBI server groups on different platforms. Prepared and fine tuned monitoring situations for all servers and application systems

Environment: MQ Series version 5.3, clustering, AIX 5.1, OS 390, OS 400, Window NT. DB2, Oracle 9i, Java, Cobol, FTP, WAS, MQSI-Message broker, XML, SOAP, WSDL, MQ workflow, Candle Omegamon V195 XE/DE, WebSphere v4.0, 4.4 and v 5.0, JMS adm

WebSphere MQ System Administrator

05/03 – 11/03

Wisconsin Education Association Trust – Wisconsin, USA

Provided technical leadership to development teams in middleware MQ series, as well as recommendations to their middleware standards and procedures. Designed message flows and message sets. Tested message channels, queues, clustering configurations with legacy and web applications, and applied CSD and temporary fixes for the software. Supported system development teams through their Web based application development life cycles including programming issues. Resolved problems in middleware including software performance and application coding in interface calls. Oversaw EAI development projects. Created new environments for QA group and queue managers clustering configuration. Created test cases for QA. HIPAA implementations. Dealt with a high volume of very large messages, and systems performance tuning. Supported programming in JAVA and COBOL related to MQ Series message handling. Resolved MQ Series internal errors with IBM.

Environment: MQ Series version 5.3, clustering, OS 400, Window NT. DB2, Oracle 9i, COBOL, Java, XML, FTP, Rational Suite Enterprise, Candle Omegamon v195 XE/DE, WebSphere, JMS adm.

WebSphere MQ message Broker SME Team Lead

06/02 – 05/03

Economical Insurance Group – Waterloo, ON, Canada

Provided leadership for middleware group and guidance in strategic plans for using middleware to connect to legacy insurance systems. Helped developers debug application programs with MQ Series calls. Fixed Cobol/CICS/DB2 programs for MQ series message handling and queue managers clustering configuration. Provided technical leadership to development teams in data re-engineering and provided business solution using middleware MQ series, and MQ message broker - Integrator 2.01. Provided recommendations to their middleware standards and procedures. Designed message flows and message sets. Tested message channels and queues with legacy and web applications. Supported system development teams through their development life cycles and stage gates. Resolved problems in both in the middleware and data warehouse, data re-engineering/data mining software Integrity. Participated in large data conversion for project teams using Integrity software for data cleansing. Provided training to other integration analysts in architecture and integration services of ITS. Provided technical training to project teams.

Environment: MQ Series, MQ Series Integrator (message broker), ESQL, XML, data warehouse tools, Vality Integrity, OS 390, AIX, Window NT. DB2, Oracle 9i, COBOL/CICS, VSAM, WebSphere Application Server.

Senior MQ Series Consultant / Architect

02/02 – 06/02

Kroger Products – Cleveland, OH, USA

Provided the leadership for MQ Series upgrades to version 5.2 in O/S 390 and AIX. Reviewed and analyzed existing architecture. Provided substantial recommendations to their home grown monitoring tool as opposed to monitoring tool from major venders. Upgraded their MQ Series on NT to Version 5.2 and applied CSD’s. Installed Candle’s PQEdit. Resolved ongoing Production MQ Series related problems on multi-platform environment. Provided training in the MQ series and common problem handling to Technical groups.

Environment: MQ Series, MQ Series for IBM Mainframe MVS, OS 390, AIX, Window NT. DB2, Oracle 8.0, COBOL/CICS, VSAM.

Senior MQ Series Consultant / Architect

11/01 - 12/01

Royal Canadian Mounted Police – Ottawa, ON, Canada

Reviewed the deliverables from the proof of concept phase for re-engineering of Canadian Police Information System. Reviewed the overall architectural structure of the new CPIS and the middleware layer infrastructure. Performed technical walkthroughs and presented an area of improvements to the system to the management and technical steering committee members and technical review board.

Environment: MQ Series, MQ Series Integrator/ESQL, OS 390, AIX, Window NT and AS400. DB2, Oracle 8.0, COBOL/CICS, VSAM, C, Java, Sun Solaris, Candle Command Center, PQEdit and BMC MQ Series Monitoring Tool - Patrol.

Senior MQ Series System Administrator

5/01 - 10/01

Abbott Laboratories – Chicago, IL, USA

Participated in the development of enterprise application integration using MQ Series as middleware. Was responsible for MQ Series message queues infrastructure and design, troubleshooting. Was the MQ Series Middleware internal Consultant for multiple application system development projects? Provided technical advice to development teams in MQ Series planning, message queues and channels design, and coding with MQ Series API's embedded in COBOL/CICS, C, Java, RPG and Lotus Notes. Was involved in MQ Series Monitoring Software selection, acquisition and installation. Participated as MQ Series resource in disaster recovery testing for major systems World Wide Call Management System (A/S400, Lotus Notes, Window NT) and Comet System (MVS, UNIX, Window NT, Internet, SAP). Reconfigured queues and queue managers. Resolved all problems encountered during the tests. Installed and configured MQ Series V5.1, JDK and MQ Series Classes for Java Message Services V1.1 on Compaq Open VMS Alpha. Upgraded MQ Series on NT to Version 5.2 and applied CSD’s. Completed some application program coding in COCOL/DB2, COBOL/IDMS with MQ series message handling. Installed Candle’s PQEdit and MQ Series Clients for User groups. Resolved ongoing Production MQ Series related problems on multi-platform environment. Resolved MQ Series internal errors with IBM.

Environment: MQ Series, MQ Series Lotus Script Extension MQLSX, MQ Series for IBM Mainframe MVS, OS 390, AIX, Window NT and AS400. DB2, IDMS, Oracle 8.0, ERP SAP and Oracle Financial, EDI, COBOL/CICS, VSAM, C, Java, Sun Solaris, RPG, Candle Command Center, PQEdit and BMC MQ Series Monitoring Tool - Patrol.

MQ/Message Broker Consultant

8/00 - 04/01

Best Buy Corp. – Minnesota, USA

Completed many application programs with MQ Series, COBOL/CICS/DB2. Prepared Batch JCL job streams for MQ triggering. Worked as key member of the EAI group, participated in the development of enterprise application integration using MQ Series and MQSI. Moved data across the legacy system and client server systems as well as across multi platforms. Was responsible for MQ Series message queues infrastructure and design and queue managers clustering configuration, MQ series environment creation, and troubleshooting. Worked as MQ Series Middleware internal Consultant for multiple application system development projects ranging from small to very large scale. Provided technical advice to development teams in MQ Series planning, message queues and channels design and technical guidance including toolboxes user exits. Provided technical training courses for project teams. Resolved software problems with IBM.

Environment: MQ Series, MQ Series Integrator 1.1 and 2.01, IBM Mainframe MVS, OS 390, HP UNIX, Window NT, and AS400. DB2, SQL Server, Oracle 8.0, ERP Clarify and Oracle Financial, EDI, COBOL/CICS, VSAM, C/C++, ESQL, Visual Interdev

Mainframe P/A Middleware Consultant

4/00 - 8/00

Tyco Electronic Inc. – Pennsylvania, USA

Completed several programs in COBOL/IMS/LU6.2/CICS. Worked on Middleware application-to-application communication programmer/designer participated in the development of enterprise application interface using APPC LU 6.2 as middleware (similar to MQ series) connects offices globally for their material and inventory management system. Handled USA inbounds Purchase Order’s, Europe outbound PO’s, and PO change orders. Linked EDI and SAP enterprise resource products. Completed several programs in COBOL/IMS/LU6.2/CICS.

Environment: COBOL/CICS, APPC, LU6.2, DB2, IMS, SAP, EDI, IDMS, DMLO, VSAM, IBM Mainframe, UNIX, Oracle

Baan Implementation/Mainframe P/A MQ Series Consultant

Lawson Product

Involved converting legacy system data in IBM mainframe EBCDIC format to UNIX Baan/ERP environment in ASCII data format. Performed MQ Series implementation and installation, message queues and channel configuration, coded COBOL/CICS conversion program, legacy system to BAAN interface C programs and MQ series API’s, application programming. Coded COBOL, CICS, and MQ Series programs to send data from legacy system to MQ message queues. Prepared COBOL programs to convert IDMS to DB 2 tables. Coded C programs interfacing with BAAN/ERP environment and MQ series. Provided JCL’s and Procedures to facilitate MQ series programs testing. Participated in data flow analysis and data mapping.

Environment: MQ Series, COBOL/CICS, C, DB2, IDMS, VSAM, BAAN 5/ERP, IBM Mainframe running under VSE, MVS and AIX.

Participated in the development of systems for clients i.e. funding management (Cold Fusion - 4 months) and Course registration (Java/HTML - 3.5 months)

PeopleSoft Consultant

8/98 - 12/98

United Airlines – Chicago, IL, USA

Year 2000 compliance in PeopleSoft HR and back end database update and maintenance routines. Performed Year 2000 testing using UAL’s Year 2000 testing facilities for both PeopleSoft online HR screens and back end batch-processing routines. Database updates and maintenance routines. Analyzed testing results related to Year 2000 compliance. Fixed online screens using PeopleTools such as Menu Editor, Panel Editor, Record Editor and PeopleCodes. Fixed back-ends batch processing programs in COBOL/DB2 utilizing UAL’s Year 2000 batch testing facilities; Panvalet, SmartTest, Validate, Spufi, QMF, Clist, JCL’s, IBM mainframe utilities and UAL’s TSO/ISPF utilities were frequently used.

Environment: COBOL, DB2, IDMS, CLIST, TSO/ISPF, Xpediter, AS400, IBM Mainframe

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