Vijay Kumar Pendem Contact Number: 501-***-****

Email: ac0upu@r.postjobfree.com

Professional Summary

Over 11 years of diverse experience in Software Quality Assurance & QC that includes, Automation Testing and Manual Testing and SDLC on different domains.

Certified Software Test Engineer (CSTE), ISTQB and Curam BA Certified.

Performed a role of Automation Tech Lead and involved in preparation of Master Test Plan, SIT plan, Regression Test Plan and Test Specification document.

Extensive experience in Analyzing Business Specs, Functional design, High level design(HLD’s), Interface Agreement (IA’s)

Extensive experience in creating high level Test Scenarios, Test Cases and automating the qualified Test Scenarios and generate apparent reports.

Extensive Experience in automation tools Selenium, Rational Functional Tester, QTP

Working Experience of different Frameworks like Hybrid, Keyword and Data Driven frame works in Selenium, RFT and QTP, Shared Object repository, descriptive programming etc.

Extensive working experience in UAT testing.

Extensive experience in writing, executing, reporting on test cases related to data integration and transformation.

Extensive work experience in writing SQL queries, Navigating relational data models

Extensive working experience on Quality Center (ALM) / Rational Quality Manager(RQM)/RTC /JIRA

Good Practical Experience in Web Services testing using Rational Integration Tester (Green Hat).

Excellent knowledge of non-functional (Performance/load) testing on large scale project

Excellent knowledge on DB2, Oracle (Toad) & databases to perform Data validations & test the data retrieval performance metrics.

Testing experience on Cognos reports testing.

Extensively worked as a part of Scrum Agile Team and carried out various QA activities in different sprints.

Extensive experience in coordinating User Acceptance Testing (UAT), executing regression, integration testing as well as development, execution, and maintenance of test plans, test specifications and test scenarios.

Actively participated in all the stages of the Software Development and the Testing Life Cycle and was extensively involved in all dimensions of Functionality, Usability, Reliability and Performance testing.

Excellent analytical skills for understanding the business requirements, and design of the application

Proficient in Test Plan Organizing, Creating Test Requirements, Defect Tracking and Reporting.

Experience with best practices like Waterfall, Agile, VModel, Scrum and Devops

Extensive experience on Assessment & Tracker Maintenance of Risks & Issues

Extensive experience on establishment of Roles and Responsibility & Test Procedures

Extensive experience on Setting-up of Checklists/Quality Processes & Test Best Practices

Extensive Management of team Staffing and, On-boarding/Off-Boarding activities

Involved extensively in Defect Management & Test Management activities.

Extensive experience in Delivery Management of Test Deliverables

Efficiently handled Client calls & Status reporting, Demos & Presentations

Academics

Master’s degree in Life Sciences, Osmania University, India, 2001

PG Diploma in Computer Applications, JNYCC, Hyderabad, India, 2002

Advanced Diploma in Bio-Informatics, Osmania University, India, 2003

PG Diploma in Clinical Research and data Management, Pune University, India, 2007

Certifications

CSTE, ISTQB, RFT, Curam BA Certified

Skill Set

Domain Knowledge

Telecom, Insurance, Retail Banking, Social Welfare

Methodologies

DevOps, Agile, V Model, Waterfall

Operating Systems

DOS, WIN 7, 2003/ XP/ 98, Unix, AIX, Linux

Testing tools

QTP, Selenium, Rational Functional Tester, Rational App Scan, Rational Policy Tester, Rational Integration Tester (Green Hat), Knowledge on Load Runner.

Defect & Configuration Management Tool

Quality Center, Rational Quality Manager, Clear Quest, Rational Team Concert, Sharepoint, JIRA Atlassian, Git, GitHub, Jenkins.

GUI

Web, Net, Visual Basic 6.0, Power Builder

Certifications

CSTE, ISTQB, Rational Functional Tester, Curam BA Certified

Reporting Tools

Cognos

RDBMS

Oracle 9.0, DB2 8.0(UDB), SQL Server

Languages Known

C, C++, Java, VB Script, Python

Career Profile

Jan 17 - till date PRITNA

Feb 07 - Mar 2016 IBM

Aug 05 - Feb 07 SR Soft Solutions

PRITNA, Little Rock, AR Jan 17 to till date

SwanTester Sr Test Analyst

SwanTester is a customizable, Off-the-shelf tool designed to simplify and improve the quality of data testing for social program applications. SwanTester is the new and improved way to support business flows using application navigation templates to deliver accurate and timely test results. It will support many social programs which comes with business rules and functionalities. Development of application and test large number of business processes including the customization is very lengthy process. SwanTester was visualized and incubated to automate the whole testing process by understanding the business processes to reduce complexity, save time and cost. SwanTester comes with social program business processes and ready to execute social programs on different applications.

Extensively involved in the requirements gathering, Automation Test planning and coordinated with Business & development teams in delivering quality deliverables

Experienced in creating Scenarios in MAGI and Non MAGI Programs.

Developed Selenium automation test scripts for validating the Curam User Interface.

Used Maven build management tool and TestNG as run engine.

Used SVN as version control tool and Sharepoint as document repository tool.

Selenium scripts executed using GRID Hub and Node on Linux platform.

Involved in daily test status, strategy and defect calls with High - level managers & Business team

Contributed/Created the comprehensive test plan and developed test cases. Organized walkthrough meetings and review of test plan documents.

Having good Experience in Sanity testing, System Testing and User Acceptance Testing.

Analyzing the Manual Test Cases for the feasibility of Automation in Regression Phase.

Writing a Test scripts for Client validations.

Expertise in using defect and test management tools JIRA and Zephyr.

IBM

THREE Mobile, Dublin, Ireland Feb 15 to Mar 16

Automation Test Specialist

Description: Three is one of the major Mobile Telecommunication company and provided mobile communications via GSM/GPRS and other channels. The Three Subscriber base is approximately around the million figures where a majority of these subscribers are prepaid based. The company consists around 500-600 employees across several regions. Testing Team consists of approximately 25 Members including Execution and Services Team. Execution team works for ensuring proper functioning for the applications and services Team ensures the proper arrangement of the environments and thus resulting in the proper functioning of the system.

Responsibilities:

Extensively involved in the requirements gathering, Automation Test planning and coordinated with Business & development teams in delivering quality deliverables

Extensively Involved in daily test status, strategy and defect calls with High - level managers & Business team

Contributed/Created the comprehensive test plan and developed test cases. Organized walkthrough meetings and review of test plan documents.

Having good Experience in Automation and Manual Testing.

Analyzing the Manual Test Cases for the feasibility of Automation in Regression Phase.

Writing a Test scripts for Client validations.

Created reusable scripts and functions in RFT.

Involved in executing the test scripts and storing the results in Source.

Involved in logging effective defects which lead for design change.

Involved in production tickets validations and helped UAT in providing SIT flow and test results.

Analyzed the results for bottlenecks and checking the system database for validation and verification using DB2.

Performed Black Box testing to check Functionality of the application extensively in running the end to end flows as per business Involved in running Smoke, regression testing.

Helped to Manual team in providing Automation flow and dependencies along with Automation technical document.

Extensively Interacted with Developers Regarding bugs & retests until issues/bugs are fixed and retested successfully which plays major role in going for production rollout.

PRISM, IBM IGA Mar 13 to Feb 15

Test Specialist

Description: PRISM stands for “Proactive Integrated Service Management”. PRISM is a web-based metric reporting application developed by Delivery Excellence, Service Management and IBM Research. PRISM generates incident/problem/change (IPC) metrics based on data from GTS’s IPC systems. Metrics reporting is organized, aggregated, and viewable from multiple perspectives, including geography, pool, competency/service line/service line component, and sector/industry/account.

Roles and Responsibilities:

Identify the high level Test Conditions, Regression Test Cases and work with SME's/ Requirements Lead and Testing People to keep in sync the test execution flows.

Develop Automation Test scripts and execute in RFT tool.

Thoroughly develop regression suit /document test cases in Excel Sheet, uploading to RQM

Participate in Scrum calls and discuss on requirements clarification and on the issues.

Raise the defects to RTC and follow strategic defect management process

Prepare Daily Status Track sheet and track the status in centralized Access

Worked on Rational Policy Tester for Compliance Testing

Thoroughly prepare Lessons learned and Best Practices docs and placing those in centralized Access

Supported Production Testing after System and Regression Testing Completed.

Work on Production Defects with development team.

As a Scrum lead tracked team’s daily test status, participated & updated the status to management in daily scrum calls.

Provided daily Status reports, defects status to onsite/offshore management.

Assisted team in analyzing design documents to gathering questions to Business /Design/development teams during Planning testing cycle and preparing the team for test execution cycle

Involved in Writing, Executing, reporting on test cases related to data integration and transformation on data ware housing applications.

Involved in Writing SQL queries, navigating relational data models.

Followed effective test management & bug tracking procedure.

Involved in UAT testing to make sure 100% quality deliverables are delivered as per the client expectations.

Involved in mentoring & reviewing/auditing team’s test activities and meeting the procedural guidelines.

Used internal share point for question and quick reference common issue’s and question of the teaming the help from other teams, sharing the files, images, issues, best solutions.

Nationwide Insurance, IA Oct 10 to Feb 13

Sr. Test Specialist

Description: Project Description: Nationwide Insurance is a leading Insurance Provider in USA and Canada. It has big ODC account at offshore Hyderabad Location. We are team of 8 at offshore and 2 at Onshore. Our assignment is PLS SA Auto Insurance Testing. We Perform System Testing, Post Installation Testing and Production Defects Testing. PLS SA Auto Application Comprise of business systems like Service Advantage (MF CICS), Agent Centre, A Plus and other Systems SAAF Flow and MOBIUS.

Responsibilities:

Trained the New Brand team on various applications of our project and explained them how each application inter connects to other.

Identify the high level Test Conditions, ST Test Cases and work with SME's/ Requirements Lead and Testing People to keep in sync the test execution flows to deliver 100% defect free quality deliverables.

Thoroughly develop/document test cases in Excel Sheet, uploading to Quality Centre and Execute Test Cases thru QC.

Raise the defects and follow strategic defect management process

Provide KT to newly joined resources into team.

Use tools how to safely, effectively and efficiently use various tools like Quality Centre, RTM Cycles, Automation Flow and Release Management into our day-to-day testing practices.

Prepare Daily Status Track sheet and track the status in centralized Access

Thoroughly prepare Lessons learned and Best Practices docs and placing those in centralized Access

Support PIR Testing after System Testing Completed.

Work on Production Defects with Break Fix team

Understanding the navigational flow of Business Requirements

Effectively Interacting meeting with application and case worker users and gather USER Stories of the application’s in customized web based tool.

Closely working with Business teams to acquire accurate business requirements

Conduct efficient test scripts/cases to cover all the business scenarios.

Involved in Providing Testing Business Customer flows and validating the backend DB2 tables on data ware housing applications.

Involved in UAT testing to make sure 100% quality deliverables are delivered as per the client expectations.

Extensively Interacted with Developers Regarding bugs & retests until issues/bugs are fixed and retested successfully which plays major role in going for production rollout.

IT Service Catalog, Amex, AZ Apr 09 to Oct 10

Automation Tech Lead

Description: I worked as Automation Technical Lead and responsible for Analyze business and functional requirements, develop the test strategy, Automation test plan and automation test scripts for functional and regression testing for new implementations and upgrades for AMEX US. Test data preparations, Special knowledge in Testing environment settings, various type of executions, and good knowledge in Web testing and Database testing, Test Reporting, Matrix creations and involving in project closing activities. Expert in Test management and reporting tool Mercury Quality Centre.

Responsibilities:

Responsible for leading a project team in delivering Automation Regression Scripts (QTP) to our customer in the IT Services.

Preparation of Test Scenario, Test data and Test Cases according to Test Requirements.

Extensively involved in Automation Framework Design.

Worked on different types of Frameworks for different applications.

Experience in Automating the Scripts in Descriptive method using VB Script.

Responsible for managing Automation Project scope, planning, tracking, change control, aspects of the project.

Responsible for effective communication between the project team and the customer.

Provide day to day direction to the project team and regular project status to the customer.

Test data preparation for Automation, Manual & Performance Teams

Utilize in-depth knowledge of functional and Technical experience in Quick Test

Pro and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.

Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.

Mystic Smart Select, Amex, AZ Feb 07 to Apr 09 Test Analyst

Mystic SmartSelect is a Credit Card Campaign management tool, provides the card members data for merchants and fetches the data from data warehouse for different analysis purpose.

Responsibilities:

Analyzing the Technical design specs and capturing Test Requirement, involved in Risk Based Testing (RBT)

Involved in Creating Automation scripts by QTP 9.2 tool and Automation Test Strategies

Understanding the navigational flow of Business Requirements, Preparation of Test Cases according to Test Requirements

Involved in System Integration, Regression testing, Post Install testing

Interacted with developers and Business System Analyst(BSA) regarding bugs & retested fixed issues

Updating test bed and test script matrix, set up the test environments

Ensure that testing is performed as per requirements, Coordinate and communicate tasks with testers

Work with BSA’s and developers to create test scripts and scenarios for enhancements and customizations to the core product

Communicate activities/progress to project managers, business development, business analysts and clients

Develop test plans, build test acceptance criteria, and deliver the Test Summary Report to client.

Coordinated test progress for each release

Used mainframe screen’s

Assisted project teams to implement and document standards, procedures and plans consistent with QA and Test deliverables for the project.

Assisted the Test team in identifying the Test data for their assignments/requirements

Coordinated with data setup team to identify the test data requirements for each release

Prepared Test coverage matrix which will provide with a tool for mapping business requirements to the test case.

Retrieved data using DML Statements like Select, Union, Joins and Sub queries for Backend Testing.

Extensively used Quality center to house Test requirements, test cases, test sets and defects along with reports for each release

Prepared Test Reports and Deliverables and submitted for version releases.

Involved in Writing, Executing, Reporting on test cases related to data integration and transformation on data ware housing applications.

Involved in Writing SQL queries, navigating relational data models.

Performed System, Integration, Regression, Functionality Testing.

Performed positive and negative testing.

Quality Center is used as a bug tracking tool.

Attended walkthroughs with designers to understand application functionality and navigational flow.

Imported Test Cases to Quality Center from MS Word.

Telstra, Australia Aug 05 to Feb 07

QA Test Engineer

Description: Telstra Corporation Limited is Australia's largest telecommunications and media company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other entertainment products and services. Customer care services and billing support system used for all retails, business, and residence customer with different products like voice and data, this application is also useful for billing the affiliates. This project deals in Manual Testing of different modules for various releases.

Responsibilities:

Extensively involved in the Test planning, requirements gathering and coordinating with development team.

Moderated / walkthrough meetings and review of test plan documents.

Expert in writing business scenarios and convert them to testable/executable test scripts, test plans to check the data validity for various applications, tracking software and specification defects and resolution using QC.

Extensively involved in coordinating with all application owners for creating the required Data setup for all required Tests

Closely worked with Business teams to acquire accurate business requirements to conduct efficient test scripts/cases to cover all the business scenarios.

Involved in Writing, Executing, reporting on test cases related to data integration and transformation on data ware housing applications

Involved in analyzing the System requirement document and preparing the end to end test Scenario’s cases and required job aids according to business requirement.

Involved in Generating New Customer Accounts from CRM, services systems with required credit checks and eligible service address validations/verifications.

Involved in Providing New Testing Business Customer flows and validating the backend DB tables extensively.

Involved in web testing for Web based applications like My Account, DEAL, IDM

Analyzed the results for bottlenecks and checking the system database for validation and verification using TOAD.

Performed Black Box testing to check Functionality of the application

Extensively in running the end to end flows as per business Involved in running

Smoke, regression test automation, worked closely with automation team and proved them regression test case.

Extensively Interacted with Developers Regarding bugs & retests until issues/bugs are fixed and retested successfully which plays major role in going for production rollout.

Created lessons learnt document at the end of the release

Knowledge in the complete life cycle of the application

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