Human Resources Manager
Resume:
Luis E. Garcia
Riverview, FL. *3578
***********@***.***
SUMMARY
I’m a Human Resources Professional with extensive experience leading private and public organizations. As such, I have proven skills in recruitment, policy and procedures, change management, benefits and compensation, employee and labor relations in operations with up to 2000 employees. I’m also bilingual English-Spanish with strong communication skills.
Key competencies:
Employee and Labor Relations
HR Policies and Initiatives
Change Management and Leadership
Performance Reviews, Counseling and Mentoring
PROFESSIONAL EXPERIENCE
CYRACOM
Language Interpreter (Tampa, FL. -2016 to Present)
Spanish – English on the phone interpretation in a variety of settings including but not limited to Health and Medical; Financial Services; Human and Social Services; Insurance Services; Travel and Hospitality.
POLK COUNTY BOCC. (Bartow, FL) 2011- 2016
Employee and Labor Relations Manager
Responsible for the design and implementation of workplace policies. Lead collective bargaining negotiations and agreement applications. Review and audit unemployment claims. Lead inquiries and investigations of employee complaints. Assist the BOCC-County Manager’s office on labor disputes and grievance prevention and resolution. Provide consultation, mentoring and guidance to all employees. Responsible for effective compliance with FMLA, ADA and Labor Law.
CHUGACH - MSI (Tampa, FL.) 2010
Human Resources and Security Manager
Managed all HR functions for a national federal contractor with a labor force of 220 employees. Responsible for Recruitment, Training, Labor and Employee Relations. Also, Wage and Benefits implementation. Security Clearance for management and service employees at McDill Air Force Base.
Accomplishments:
Operation closed due to end of contract without labor disputes.
All HR issues were resolved and there were no grievances.
BERGELECTRIC CORP. (Orlando, FL.) 2005-2009
Human Resources Regional Manager
Management of Human Resources for a national electrical contractor with over $400 million annual sales. Responsibilities included planning and implementation of regional recruitment strategies. Hiring and training of all new personnel. Employee relations and performance management for 400 employees. Implemented union avoidance initiatives.
Accomplishments:
Met all recruitment and staffing targets.
Increased retention by 30% and reduced absenteeism by 50% through improved selection, communication and coaching.
Kept employer free of litigation and in Compliance with EEO, AAP, FMLA, and other programs.
UNITED STATES SUGAR CORPORATION (Clewiston, FL.)2002-2004
Human Resources Manager- Eastern Division.
Human Resources management functions in sugar mills and agro-industrial workplace. Labor and employee relations. Coordinated safety awareness programs. Coordinated seasonal mass recruitment activities. Shared leadership for management-union partnership on high performance initiatives.
Accomplishments:
Reduced grievances and labor disputes by 90% through communication
Reduced turnover by 50% through employee recognition programs
Met all recruitment and training needs.
ALCOA EXTRUDED CONSTRUCTION PRODUCTCS (Plant City, Florida) 2000-2002
Human Resources Regional Manager
Managed Human Resources (350 employees) in a unionized manufacturing plant. Directed interpretation and application of the labor agreement. Team member of the Continuous Improvement group.
Accomplishments:
Reduced grievances and labor disputes by 90 % through firm application of the labor agreement and improved communication
Completed Leading Change certification at the Univ. of Michigan
.
Education: B.S. in Business Economics: Monterrey Institute of Technology.
Graduate Studies:
Business and Economic Dev.- George Washington University and U.T. El Paso
Recipient of the Hubert Humphrey Fellowship (U.S. State Dept.)
Leading Change Certification (University of Michigan)
Bi-Lingual English-Spanish Certification
Other Training: Lean Manufacturing, Planning, Leadership.
SPHR re-certification in Process
Other Skills: Fully Bilingual English- Spanish
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