Vips Patel (BSc, MSc, CSM)

Frisco. Texas. ac0unt@r.postjobfree.com C: 630-***-****

SUMMARY

Detail-oriented Professional with 18+ years of providing highest level of technical Consultancy and Business Development experience with a strong ethic to delivering successful projects. Have managed and Over seen numerous projects from EDI Implementations, SDLC, HW, Data Center build outs and migrations. A Team player able to interface with professionals at all levels. Effective leadership skills to motivate, coach and mentor employees. Excellent interpersonal and communication skills. Certified Scrum Master and PMBOK Trained. Working towards PMP and AWS Solutions Architect Certificatios.

AREAS OF EXPERTISE AND TECHNICAL SKILLS

10+ years of Project Management experience

Technically proficient in Telecoms: WAN / LAN, VOIP, Cloud, Mobile, Big Data and Middleware technologies.

Project Managed MPLS Networks and Data Center Build outs and server migrations.

6 years’ PM related to major EDI implementations – IBM Sterling, Control Center, Secure Proxy

Strong Technical & Business acumen

Ability to Train peers and clients

Strong presentation and written skills. effectively Liaise with ‘C’ Level to drive value proposition

Tools: MS Project 2010,2013 & 2016 JIRA, Excel, Visio.

Trained in PMBOK and CCNA, Certified Scrum Master.

Training for AWS Solutions Architect

Technology interests: Hadoop, Cloud, API’s and Microservices

PROFESSIONAL EXPERIENCE

IDC Technologies. June 2016 – April 2017

Snr Business Consultant

Requirements Gathering and developing work products following project guidelines and end user documentation. Lead and facilitate client workshops with onsite consultants to provide client solutions. Track program status. In addition, identify Areas for increased revenue growth and sales opportunities.

IndSoft Inc. - IL October 2015 – May 2016

Project Manager / Sales Operations

Using Agile Scrum, Worked on several projects involving customized SDLC: Improving current Sales processes and implementing HR SW relating to some 300 IT Consultants.

Project Scope: Automate the HR Payroll Systems to eliminate manual entries using Third Party SW.

Project Impact: Reduced administrative tasks by 70% and enabled consultants to login their schedules via online portal.

Miracle Software Systems Inc. April 2013 – October 2015

Snr Project Manager – Client: Hub Group - IL

Provisioned over 20 server migrations at client Datacenter. Included QA, UA, and Production servers.

Run parallel networks at Data Center, Testing and cut over to the new VMWare servers.

Successfully provisioned $5m end-to-end Migration of IBM Sterling Integrator: 5.2.4.01_04 EDI Systems along with Sterling Control Center and Secure Proxy.

Manage end to end systems integrations including F5 Load Balancers, Firewalls and security policies, SANS and DBs

Manage and oversee SDLC: Provisioning, testing and POC prior to deployment

Resource planning at key client sites; off-site as well as provisioning off shore resources.

Develop Requirements Specifications. Managed budget Resources, (Human and Capital resources).

Monitor and Control Project and Execution as outlined by SOW and deliverables. Provide regular update status to VPs, and CIO at client site

Lead and Facilitate client workshops with Training especially during the hand over phase.

Provide ongoing Consultation and solutions to improve and better meet client needs.

2 Main projects. Used Agile and Waterfall approaches.

Project Scope: Upgrade clients out dated and out of support EDI application using IBM B2B Sterling Integrator along with Control Center and Secure Proxy. Ensure System Scalability

Project Impact: New Environment able to handle 10x current peak volume trading. Allowed for considerable scaling as well as route all new applications via Sterling Integrator. Also enabled client to leverage a cloud based OTM.

VinaKom Communications. IL October 2006 – March 2013

Sr. PROJECT MANAGER

Telco Voice and Data Network Services to SME’s. Project Managed Large scale MPLS networks through Planning, Provisioning and Circuit testing of customer’s WAN Networks before handing over to the operations team. Also involved in Technical Pre-Sales and Conduct Technical training for Sales Team.

Responsibilities

Involved in Data Center Build outs and design of Fiber Optic entry points.

Project Manage installation of Back-up generators and HVAC units

Managed Numerous Data Center migrations for new clients and provision server upgrades for clients.

Implemented WAN order management processes for provisioning and integrating large client MPLS WAN networks Using Waterfall Methodology. Created in-house PM processes and trained peers.

Set standards for Cisco Routers and Firewall Security specs based on client requirements.

Provisioning Data Center installs and server upgrades for clients.

Perform scheduled maintenance for Data Centers and HW Renewals, (Cisco Routers) for client sites.

Provisioned Data and Voice services to over 40 small to Midsized Hotels. Included, T1 Lines, Fiber Optic Connections as well as PRI / VOIP Lines and SIP Trunks.

Manage Procurement of HW:- Primarily Cisco Gear, (Routers, Switches and FWs).

Project Scope: Implement WAN MPLS Networks for clients across their locations. Create a HUB either at client site or VinaKom’s Datacenters for added redundancy.

Project Impact: Substantially reduced administrative tasks for Network administrators as they had full visibility on all their sites. Network Redundancy meant minimal down time / outages and hence improved client’s bottom line.

Amazon.co.uk, - UK, January 2002 – June 2006

European EDI Integration Project Manager

Member of the European Integration team. Involved Project Managing and integrating all Amazon vendors onto our EDI platform for electronic data ordering. Projects included integrating the UK, Japanese, Canadian and German Sites onto our UK EDI Platform. In addition, developed and implemented the European EIO Intranet site and producing a European wide technical training manual. Completed over 180 successful project implementations.

Responsibilities

End to End delivery of Vendor project including products and services to internal customers. Used Waterfall Methodology.

Managed & Executed various components of the Mercator EDI Platform such as Scoping, Requirements Gathering, Testing, Training and Solutions Deployment

Planning the project in line with Objectives, task identification, scheduling, resource management, risk and issues management, status reporting and communications management.

Developing & delivering presentations on product value

Establish roadmap planning process for Operational support processes.

Managing Vendor & Customer Relationships for sustaining usage and engagement

Managed P&L analysis for financial performance on potential impacts to on-line users.

Monitoring and Control of Project and Execution along with success rate analysis

Project Scope: Automate Amazon Vendor’s on to their EDI Platform ASAP. Thereby reduce the need for manual processes.

Project Impact: Impact of successful implementations meant Amazon’s saved millions on operational costs as part of their drop shipment and preferred vendor pricing algorithms.

CONFIRMIT. London, UK

CRM Pre-Sales Technical Consultant January 2000 – 2002

ConfirmIT, a global provider of SAAS focusing on the on-line Market Research arena to Fortune 5000 companies

Responsibilities

CRM technical pre and post-sales support to board level clients and internal sales staff

Provide CRM Software training to new clients as well as to Confirmit Sales reps.

Project Managed client services from inception through to delivery.

Develop and document detailed high level functional solutions and oversee solution architecture. Lead / manage the delivery of those solutions (define scope, change requests, timelines, organize project meetings, lead / follow up through to testing, delivery and deployment.

Achieved accurate, timely and successful installation and conversion of Market research software solutions on every project.

Provide ad hoc support to global project team to meet their deadlines

Project Scope: Develop Market Research strategy for client’s consumers. Provide real time visibility and feedback on marketing campaigns

Project Impact: Reduced Market Research Campaign from 6-9 months down to few days. Provided real time survey response and visibility through customized management reports.

EDUCATION / CERTIFCATIONS:

Certified Scrum Master (CSM) – ID#: 584867 – 2016

PMBOK Trained: PMP Exam Certification pending

MSc Information Systems: Thames Valley University. London, UK

BSc (Hons) Economics & Corporate Finance: Brunel University. Uxbridge, UK

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