Kamea B. Radchenko
443-***-**** cell
*****.********@*****.***
QUALIFICATION HIGHLIGHTS
Native proficiency in Russian
Possesses outstanding attention to detail
Manages multiple tasks and activities in a fast-paced office setting
Possesses strong interpersonal skills
Works independently to meet deadlines
Analytical and research oriented
Knowledgeable in Microsoft Office Suite (including Outlook, Excel, Word)
Manages and organizes work of others, and develops an effective, well-organized working system
Provides customer quality service and interacts successfully with individuals at various levels
EXPERIENCE:
Federal Railroad Administration, Washington, DC (Contractor)
Office of Administration, Business Analyst 2015-2017
Monitored and tracked activities/data relating to FRA’s Support Services
Coordinated FRA support services requests with appropriate offices to ensure timely resolution
Followed up with clients and closed completed requests
Tracked and updated data in FRA’s support services action items tracking document
Supported development and execution of FRA’s on-boarding process for all new employees
Coordinated participation in on-boarding process for all new employees as well as all program representatives
Managed and updated FRANET New Employee Orientation and Onboarding website
Prepared initial briefing materials/welcome packages for all new employees
Planed for on-boarding of new employees by ensuring logistics/seat placements have been completed and a sponsor has been identified
Tracked and updated new employee engagement/location tracker data
Maintained tracking of FRA’s contracts to ensure successful management of all expirations and renewals
Office of Administrator, Executive Assistant to the Executive Director 2012-2015
Maintained and updated calendars for the Executive Director, Associate Administrator for Administration and FRA Chief Counsel
Scheduled meetings, conference calls, video teleconferences, reserved and maintained conference rooms
Scheduled and coordinated FRA All-Hands Town Hall and Executive Leadership Strategic Planning Off-Site meetings
Answered phones, took down messages, researched phone inquiries and transferred phone calls to the appropriate contacts with in the agency for the Office of Administrator
Served as a primary point of contact to escort high-level Government and non-government officials at various levels in/out of the meetings with the Administrator, Executive Director and Deputy Administrator
Planed, coordinated and made travel arrangements
Coordinated various steps of interview process on open positions
Arranged for the repairs and maintenance of the office equipment for the Office of Administrator
Compiled and tracked documents from Executive Secretariat for approval from the Administrator, Deputy Administrator and Executive Director in CCM
Maintained an up-to-date listing of Outlook contacts for the Office of Administrator
Maintained inventory and ordered office supplies
Entered data, maintained and updated an electronic management system to track events and meeting invitations directed to the Administrator, Deputy Administrator and Executive Director
Assisted with the development of meeting agendas, took notes and provided follow up from core/critical meetings
Served as a Record Custodian to manage, compile and prepare permanent/vital records for transfer to National Archives
Served as an IT Coordinator mainly responsible for all SharePoint requests and the submission of SRMs
Office of Public Affairs, Executive Assistant 2011-2012
Provided phone coverage for media hotline
Prepared FRA Daily Public Affairs Reports of daily press calls
Managed of Director’s calendar
Scheduled meetings and briefings
Provided administrative support in “critical” project tracking with Public and Government Affairs staff to ensure deadlines are met for the Director
Coordinated with the Office of Administrator staff and Executive Secretariat to route correspondence for Public Affairs/Governmental Affairs approval
Updated and managed external affairs master editorial calendar using Microsoft publisher or SharePoint
Made travel arrangements in US Government eTravel, Federal Travel Voucher system (GOVTrip)
Coordinated staff schedules for required online trainings
Posted press releases/news digests to the FRA website via Alfresco, GovDelivery and miniCMS
Ordered supplies and maintained inventory for staff
Provided support to Government Affairs staff
Monitored/processed web inquiries for Public Affairs inbox
Office of Railroad Safety, Administrative Assistant 2009-2011
Performed data entry
Answered staff phones
Received, sorted, distributed, and reviewed mail/documents
Worked with technical writers/editors to input edits for discipline-specific manuals
Disseminated written material of varying formats and contents
Organized and oversaw the safe-keeping of official records
Processed web inquiries, alleged violation report forms, hazardous material tank car movement requests, and root cause analysis reports
Processed draft responses from internal electronic mailboxes
Reviewed correspondence for comprehension, possible re-routing, and/or special handling
Monitored and controlled mail routed through the automatic information retrieval and mail control system to ensure reliability, accuracy, and responsiveness
Monitored status of correspondence sent to the Administrator and Associate Administrator for signature
Maintained basic correspondence databases
Performed CCM searches; copied and mailed final correspondence; and distributed hard copies to designated divisions for filing purposes
Monitored overdue and pending reports, and printed for dissemination to appropriate personnel
EDUCATION:
Von Lee International School of Aesthetics Diploma in Make-up Artistry 2009
Maryland Institute College of Art Courses in Interior Design 1999
Owings Mills High School High School diploma 1995