SIERRA ADAMS

*** ******** **. • Fort Valley, GA *1030 • 478-***-****• ac0uja@r.postjobfree.com

Customer Service

“Six hands, detail-oriented, calm, and goal-focused” Performance Profile

Customer-focused professional with a strong work ethic and 2+years’ experience - Problem-solver who works well independently and contributes to team spirit. Reputation for giving effective working relationships with the public, management, and co-workers at all levels. Always demonstrating a positive, friendly, and helpful attitude:

Exceptional time management and multi-tasking for fast-paced, high-pressure environments, excellent organization skills

Professional Core Competencies

Customer Service ~ Sales ~ Organization & Administration EDUCATION & TRAINING

Education

Diploma Business administration Technology ( Central Georgia Technical College) August 2012- May 2014

Peach County High School Fort Valley, GA August 2009 -May2012 Training

Administrative Support Assistant Technical Certificate

Microsoft office Application Professional Technical Certificate

Medical Billing Clerk Technical Certificate

Medical Front Office Assistant Technical Certificate ORGANIZATIONAL MEMBERSHIPS

• ACTIVE PHI BETA LAMBDA (PBL) (CENTRAL GEORGIA TECHNICAL COLLEGE)

• ACTIVE STUDENT GOVERNMENT ASSOCIATION (SGA) CENTRAL GEORGIA TECHNICAL COLLEGE)

• SILVER FOR GEORGIA WORK READY (CENTRAL GEORGIA TECHNICAL COLLEGE)

• MEMBER OF HEALTH OCCUPATIONAL STUDENTS OF AMERICA IN HIGH SCHOOL

• MEMBER OF KEY CLUB IN HIGH SCHOOL

Professional Experience

Central Georgia Technical College

Peer Tutor July2014-May 2015

Assisted students in targeted subject areas via individual or group tutoring

Hosted workshops on selected topics

Modeled and encouraged collaborative study strategies

Created and managed resources

Contributed to a friendly and productive learning environment

Met regularly with supervisor

DaVita Dialysis Center

Volunteer Casual Hourly Worker- August 2010-May 2012

Provided customer service and/or requested information and answered telephone calls.

Directed visitors and forwarded calls to the appropriate location or individual.

Provided other clerical support such as typing, filling, ordering, supplies, data entry and sorting mail.

Maintained program requirements, attended/ completed all professional development training.

Completed all reports, records and invoices in timely manner and maintains accurate inventory of all assigned properties.

“If it needs doing, I’ll do it right.”

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