Network Engineer Technical Support

Name: Avani

Certified Network Engineer

Email: *********@*****.***

Contact #408-***-****

Professional Summary:

Experience in Networking with expertise Includes design, configuration, troubleshooting and support of security environment with VPN, Firewalls, NAT, Proxy, IPsec SSL VPN, DMZ Solution, Load Balancer’s, Intrusion Detection System, Intrusion Prevention Systems.

Experience with Software Defined Network (SDN)- Open stack (grizzly/hawana) configuration and installation and VM orchestration.

Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, RIP, BGP v4, MPLS, OSPF, ability to interpret and resolve complex route table problems.

Familiar with Cisco firewalls CSR, ASA 5500 and Check Point Firewalls, F5 load balancer.

In-depth expertise in the analysis, implementation, troubleshooting & documentation of LAN/WAN architecture and good experience on IP services.

Knowledge of implementing and troubleshooting complex layer 2 technologies such as VLAN Trunks, VTP Ether channel, STP, RSTP and MST.

Worked on Cisco 7200, 3800, 3600, 2800, 2600, 1800 series Router and Cisco 2900, 3500, 4500, 5500, 6500 series switch.

Extensive working knowledge in wireless technologies like EAP,802.11x, Wireless Lan Controller and access points.

Deploy Nexus 7700 switches at new data center as new core layer. Migrated IOS code to NX-OS, use multiple VRFs to separate edge, core, database, and management zones. Use vPC to connect to downstream devices, including Nexus 2200/5500 for extended fabric connection to chassis switches and other devices.

Involved in designing L2VPN services and encryption system and SSL IPSEC VPN setup.

Hands on experience with multi equipment like Cisco and Juniper, netgear, Aruba.

In-depth knowledge of deploying and troubleshooting LAN, WAN, Frame-Relay, Ether-channel, IRouting Protocols - (RIPV2, OSPF, EIGRP & BGP), ACL's, NAT, VLAN, STP, VTP, DOT1x, HSRP.

Installing and configuring F5 Load balancers and firewalls with LAN/WAN configuration.

In-depth understanding of IPV4, IP Sub netting, VLSM and ARP, Ping Concepts, EVPN.

Worked on network topologies and configurations, TCP/IP, UDP, Frame Relay, bridges, routers, hubs and Switches.

Experienced on different network monitoring and administrative tools like HP node manager, Solarwind, Cacti, Net flow, Nagios, Netscout, splunk and wireshark, IXIA

Configured HSRP and VLAN trucking 802.1Q, VLAN Routing on Catalyst 6500 switches.

Well experienced in configuring gateway redundancy protocols like HSRP, GLBP and VRRP.

Technical Skills:

Tools: Packet tracer, Wire-shark, GNS3, Nagios, OllyDbg, Alter-point, Procera-Controller, Eclipse, MATLAB, Bugzilla, Microsoft Visual Studio, SVN, Jenkins, Team city, Clonzilla and Fog.

Protocols: ARP, TCP, IP, UDP, RIP-v2, OSPF, EIGRP, BGP, VTP, MPLS, STP, IPSec, SSL-VPN.

Hardware: Cisco, Net gear and Aruba - Switches, routers, Blade Servers, Load balancers, Firewalls, gateways, network attached storage (NAS), VOIP phones, servers,

Languages: Python, Perl, shell, C, C++, Unix, asm.

OS:MS Windows, Linux-(red hat, centos), Ubuntu, mac osx.

Virtualization: VMware Esxi /Esx, Open Stack, Xen-5, Virtual box, VMware fusion.

Professional Experience:

Sr. Network Engineer, Hands-on PT, NJ

Jan-2016- Apr 2017

Responsibilities:

Optimized performance of the WAN network consisting of Cisco 3550/4500/6500 switches by configuring VLANs.

Configured VLANs with 802.1q tagging. Configured Trunk groups, ether channels, Inter-Vlan routing, LAN security and Spanning tree for creating Access/distribution and core layer switching architecture.

Implementing LAN technologies such as VLAN, HSRP, VSRP and security protocol such as IPsec, ssl VPN etc. Setup and monitor wireless access controller and AP across the facility.

Performed Network Security Assessment and implemented security improvements such as network filtering, SSH, AAA, SNMP, access lists, VTY access lists, EIGRP MD5 authentication, and HSRP.

Quickly resolve all IP network issues to reduce waste and downtime of a Network infrastructure.

Helping Tier I engineer in any of the issues related to various aspects and concerns.

RESEARCH ASSISTANT AT UMBC, MARYLAND

JAN 2016-DEC 2016

Assisted students to performed labs assignments and debugging hardware support for FPGA, VLSI classes.

Study of Internet protocols – OSI model, TCP/IP model, DNS, DHCP, HTTP, HTTPS, SSH, Telnet, SSL, FTP, TFTP, Server-Client, Socket programming, design and architect network topologies – LAN, WAN Design of networking process – Switch fabrics, routing, load balancer, data structure and algorithms, SDN- NFV, ansible, pfsense, snort. asic design, BLE obstacle avoidance robot.

JavaScript and nodejs – embedded hardware acceleration platform development

Network Engineer- Test, AMD Inc., Sunnyvale, CA

Apr-2014- Dec-2015

Responsibilities:

Working experience with cisco 3750, 3800, 7200, 7301, 7600, 12410, ASR, n1k.

WAN router configuration that include, ATM frame relay, MPLS, EIGRP, OSPF and EGBP routing protocol. Wireless Ap and controller monitoring and make changes as needed.

Configure, troubleshoot, monitor and maintain different flavors of windows, red hat and Ubuntu agents (approx. 200+ ) on Team City for Continuous integration testing of different APU’s and Platforms.

Create different builds and tests on Perforce and integrate to Team city for mainline and staging testing.

Performed Network Security Assessment and implemented security improvements such as network filtering, SSH, AAA, SNMP access lists, VTY access lists.

Experience in network testing tools such as solarwinds.

Implementing LAN technologies such as VLAN, HSRP, VSRP.

Troubleshoot L2 and L3 problems and co-ordinate with other staffs to find network issues.

Redesign of Internet connectivity infrastructure for meeting bandwidth requirements.

Migrated L3VPN Traffic from Juniper M320's to Cisco CRS-1 with minimum disruption.

Interacted with different teams - on developing/ implementing the Onsite Offshore model for 24X7 supports.

Network Engineer- Test, Cisco system, San Jose, CA

Feb-2014-Apr-2014

Responsibilities:

Network service orchestration, Cloud computing, data center network setup.

Manual and automated UI, platform and performance testing, POC validation and testing.

Integration, Instantiation, configuration and testing of software defined Network using selenium web driver, java script framework.

Platform bring up on cisco UCS B-C Series Blade, instantiate components (N1k, VSG, ASA), create VM’s on esxi host, apply vlans, firewall rules-ACLs, high availability, test L-2 /L-3 protocols, spinning the VM’s, API testing, work with offshore team.

Open stack Havana and Grizzly all in one and multi node setup, Write, execute and document test strategies and test cases, File bug report and tracking.

Involved in design and implementation of Data Center Migration, worked on implementation strategies for the expansion of the MPLS VPN networks

Experience configuring VPC, VDC and ISSU software upgrade in Nexus 7010

Experience in Configuring, upgrading and verifying NX-OS operation system with OSPF, BGP

Actively involved in Switching Technology Administration including creating and managing VLANS, Port security- 802.1x, Trucking 802.1Q, Inter-VLAN routing, and LAN security on Cisco Catalyst Switches4507R+E, 6509-E and Cisco Nexus Switches 2232, 5596, 7009.

Troubleshooting of complex LAN/WAN infrastructure that include routing protocols EIGRP, OSPF & BGP, MPLS.

Network Engineer- test (support), Netgear, San Jose, CA

Feb 2013 – Feb 2014

Responsibilities:

Testing troubleshooting of L2- L-3 protocols and analyze packets captures for product ranges from Managed/ Unmanaged L2-L3 Switches, Routers, Security Appliances- STM, UTM, Wireless APs and controllers and network attached Storage devices (NAS).

Support 24x7 operations and answer calls from the customers on network emergencies and resolve issues.

Involved in L2/L3 Switching Technology Administration including creating and managing VLANs, Port security, Trunking, STP, Inter-Vlan routing, LAN security.

Worked on the security levels with RADIUS, TACACS+. Wireless AP and controller configuration and support enterprise customers issue and setup needs.

Configure and troubleshoot ReadyNAS - UNIX based device for backup using rsync and replicate, data recovery, files access control, shares permissions, Raid levels, iscis target configuration, remote access using readynas remote and ready cloud.

Work with software team on firmware bug reproduction, reporting racking, and beta firmware testing for new products and features, Setup automation environment in Lab.

Managing the service request tickets within the phases of troubleshooting, maintenance, upgrades, fixes, patches and providing all-round technical support.

Preparing feasibility report for various upgrades and installations

Identify, design and implement flexible, responsive, and secure technology services

Designed the test strategy, created and executed test cases for UI testing manual /automation using selenium web driver and Junit framework, python, bash and shell.

Network Engineer (Software), Emulex Corp, Roseville, CA

Jan 2012 – Aug 2012

Responsibilities:

Upgrade Cisco 7200, 3600 Router IOS Software, backup Routers and Catalyst 3560, 4500 switch configurations.

Hands on Experience in Inter-vlan routing, redistribution, access-lists and dynamic Natting

Log messages using Syslog server and analyze the issues related to high CPU utilization and parameters that can degrade performance of the network

Involved in all technical aspects of LAN and WAN projects including, short and long term planning, implementation, project management and operations support as required

Conduct through analysis, problem solving, and infrastructure planning

Perform I/O caching tests on different bare metals and VM’s.

Automated post-processing test results with Perl-python scripts for generating graphs.

Prepared and execution test plans, post-processing test results and documented work.

Provided assistance to Network Manager and serve as Secondary Network support.

IT Networking Student assistant, California State University Northridge, CA

Jan 2011– Jan 2012 and Sep 2012-Jan 2013

Responsibilities:

Configure and Troubleshoot CISCO Routers and Switches, Firewalls, VOIP-phones.

Configured Aruba wireless controller and access points, worked on trouble tickets.

Network monitoring and filtering via procera network management and alter point.

Generate Visio link state diagram of fiber links and inventory monitoring.

Different Os deployment and provisioning, cabling, labeling and rack management.

Network Engineer, LJIET, India

Aug 2007 – Aug 2010

Responsibilities:

Troubleshooting complex networks layer 1, 2 to layer 3 (routing protocols) technical issues.

Completed service requests (i.e. – IP readdressing, bandwidth upgrades, IOS/platform upgrades, etc.)

Managing the service request tickets within the phases of troubleshooting, maintenance, upgrades, fixes, patches and providing all-round technical support.

Commissioning and Decommissioning of the MPLS circuits for various field offices.

Identify, design and implement flexible, responsive, and secure technology services

Modified internal infrastructure by adding switches to support server farms and added servers to existing DMZ environments to support new and existing application platforms.

Configured switches with port security and 802.1 xs for enhancing customer’s security.

Created scripts to monitor CPU/Memory on various low end routers in the network.

Handled installation of Windows NT Server and Windows NT Workstations.

Handled Tech Support as it relates to LAN & WAN systems

Configuring and troubleshooting multi-customer network environment.

Involved in network monitoring, alarm notification and acknowledgement.

Sub netting networks. Troubleshooting DHCP and DNS Servers.

Education:

Masters in Electrical and Computer Engineering, California State University, Northridge.

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