Manager Administrative Assistant

Nancy Yates Cohen

Omaha, NE ***** 402-***-****

*********@***.***

Professional experience

OMAHA WORLD HERALD, Omaha NE

Sales Assistant Jan 2016 – Mar 2017

Worked well with team and adapted to each personality.

Reliable when numerous projects had to meet deadline and when opinions are sought after and valued.

Ability to learn new software and procedures quick with self training skills.

Discrete while handling confidential matters.

Adapted easily to changes in priorities, seamlessly managing multiple assignments simultaneously.

Excellent follow-through skills ensure meticulous attention to detail.

WESTCON, Omaha NE

Gatekeeper 2013 – 2015

Performed Gatekeeper function by self-teaching IDOC software.

Distributed average of 300 hardware and software telecommunication orders per day to employees, processing with 98% accuracy.

Determined level of expertise required to process each order, reducing less errors and increasing customer satisfaction 75%.

Gave conscious consideration to each employee’s workload, ensuring processing was completed in a timely manner.

Office Manager 1996 – 2015

Managed day-to-day operations of corporate office delegating assignments, directing activities of staff and providing executive support.

Reduced costs by limiting variety of office supplies that could by ordered by staff.

Maintained efficient working environment for employees, utilizing various resources.

Improved customer relations by reviewing letters and responding to guest inquiries on team’s behalf.

Managed meetings, trainings, and seminars, successfully organizing / catering meals for attendees.

Performed office manager duties simultaneously with administrative and gatekeeper responsibilities, skillfully multitasking positions.

Administrative Assistant 1996 – 2013

Backed multiple executives simultaneously by supporting in office and remote executives and staff.

Kept schedules productive and manageable by concurrently maintaining multiple calendars. Exercised judgement when accepting invitations.

Administered expense reports swiftly and efficiently so reimbursements to executives were timely.

Booked travel on corporate website, paying conscious attention to costs.

Performed supportive tasks, answering telephone calls, responding to various forms of correspondence, entering data, and completing other general clerical duties.

Maintained work calendars, vacation schedules, and timesheets, making employees aware of work hours and vacation balances.

Education

Bachelor of Science (BS), Business Administration, State University of New York, New Paltz, NY

Skills

SAP MACTIVE Microsoft: Outlook, Word, and Excel

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