Customer Service Professional Experience
Resume:
Cynthia M. DeLorenzo
Butler, New Jersey 07405
********@*****.***
Profile Over twenty years of experience within a busy environment.
Flexibility, reliability and ability to manage multiple tasks and projects.
Strong communication skills and committed to achieving goals.
Excellent organizational skills to coordinate, lead and oversee projects.
Professional Experience
Certified Home Health Aide, Cedar Crest Village, Pompton Plains, NJ May 2012 -
Medication reminders to independent residents. Present
Provide light housekeeping, laundry, escort to doctor appointments.
Assist in bathing, cooking, spoon-feed residents, if necessary.
Assistant to Activities Director, Cedar Crest Village, Pompton Plains, NJ November 2012 –
Assisted in guiding residents with dementia in their daily social group as needed. December 2013
Customer Service, Pier 1 Imports, Riverdale, NJ October 2011 -
Providing design expertise. April 2012
Created window and end-cap displays.
Customer service using verbal guidance and cash register.
Customer Service / Facilitator, Abma’s Farm, Wyckoff, NJ September 2006 -
Assisted customers with their shopping needs and prepared catering orders for September 2010
local restaurants.
Organized and created new merchandise displays.
Processed customer transactions and audited cash registers.
Customer Service, Chef Jeff, New York, NY November 2008 -
Assisted chef with private parties and event preparations. Present
Office Manager, Murphy Associates, Franklin Lakes, NJ November 1994 -
Prepared legal documents, completed client intakes and researched case information. January 1998
Performed client billing and payroll.
Facilitated various projects to help set-up security and private investigations.
Education
Berkeley College of Business, Waldwick, NJ September 1989 -
Completed intensive course of interior design and graduated with honors; May 1991
earning an Associate’s Degree.
Ramapo College, Mahwah, NJ September 1986 -
Studied psychology among other courses toward earning a B.A. May 1998
References available upon request
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