QA Lead

Clayton Udoh

Phone: 832-***-****

Email: *******@*******.***

SUMMARY:

Testing experience in a Lean-Agile Scrum (sAFE) Environment and Waterfall Environment.

Dynamic, skilled professional with Ten years of proven track record of producing high quality deliverables in mission critical projects for the client.

Dealing with multiple streams of projects and offshore/Nearshore teams as QA Lead. Also, communicated with Offshore/Nearshore teams to coordinate/sync the progress of the teams together, reported progress of team to Manager and assigned task and expectations to the team and assisted Team members to be successful in projects executed.

Creates documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques.

Experience in System Performance Testing.

Working knowledge of Automation test tool – Selenium WebDriver, Eclipse and Quality Center 12.5.

Monitoring Microdata and page/link logging, using Adobe Site Catalyst and Splunk

Experienced in Automated Mobile Testing including iOS and Android using Perfecto.

Experience loading builds for testing in environments from GitLab and OTA (Over The Air).

Experience testing New Web applications.

Expert in Web service testing using SOAPUI Pro.

Experienced with knowledge of WebAPI and subsequent REST service testing using ARC (Advanced Rest Client).

Proficient in using Microsoft Test Manager and Visual Studio 2014 and TFS.

Experience in Using IBM Rational Team Concert Suite

Proficient in T-SQL concepts and database/transaction testing.

Worked and tested scenarios involving Online Electronic Data Capture (EDC).

Experience with Change Request using Service ProdNow.

Testing experience with both Test-Driven Development and Capability Maturity Model Integration methodologies for software testing.

Experience in writing Test plans, Test cases, Bug reports and developing Test scripts for Selenium.

Experience in Test Data Creation and Test Data Configuration using a Portal Configuration tool.

Experienced in Black Box and White Box Testing, Regression testing and Continuous Integration and Continuous Delivery.

Experience in Test Matrices, Traceability Matrix.

Exposure to Content Management Systems such as Joomla and Drupal (Linux based)

EDUCATION:

Bachelors in Biochemistry with minor in

Computer Science, University of Uyo (converted by WES; World Education Services) Uyo, Nigeria.

SKILLS

Programming Languages

T-SQL, VBScript,NET(Testing), Selenese (Testing) and Java(Intermediate)

Automation/Querying Tools

Quality Center 12.5, Microsoft Test Manager 2016, SAIS (Enterprise and Integrity). Selenium Webdriver, Eclipse, Rational Team Concert, Oracle SQL Developer, SQL Server Management Studio. SOAP UI., Splunk, Squirrel SQL, Adobe Site Catalyst .Perfecto, Charles,ARC

Web Technologies

XML, HTML, Joomla (Linux based) and Drupal (Linux Based), Fogbugz MS-Office Suite (Word, Excel(Pivot Table Tools), SharePoint,

Bug Tracking/Developer Tools

Firebug, Bugzilla, SQL Inject Me, IE Web Developer, QA Architect. Rally,

RDBMS

SQL Server Management Studio 2008,2012

Operating Systems

Window XP, Vista, Windows 7. Mac OS X,

Protocols

TCP/IP

EXPERIENCE

1/9/2017 – PRESENT QA Lead; USAA San Antonio,TX

Working with a Team of six people and ensuring that the team meets deadlines determined by Sprint planning meetings. Working also with Offshore Teams and Nearshore teams as QA Lead of the Continuous Intergration and Regression team that receives projects from Seven separate team streams. Testing involves Automation using a Selenium Wrapper that is integrated into Gitlab, service testing involves CA Virtualization Tool that creates a copy of the service for testing and also using SOAPUI Pro in more direct cases. Using Rational Team Concert for bug and test tracking. Testing Microdata and link and page logging in Prod and Test environments using Adobe Site Catalyst. Also monitoring data logging using Splunk. Involved in the creation of Test data. Involved in Automated Mobile Testing using Perfecto, involved in testing using Charles for Performance Testing. Project Tracking Tool used is SharePoint 2016 in lieu of Confluence Pages and Rational Team Concert Suite. Involved in signing off Testing Tasks per each environment to Prod. Signing off Transition Documents from Team streams to Transfer data via environments and handling Change request.

Working in a Agile-Lean environment (sAFE). Proficient in, customizing and integrating commercial software packages. Proactive in root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates.

Partners with experienced team members to develop accurate work estimates on work packages. May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages.

Special Projects presently working on/Task Accomplished;

Working with the Digital Experience Team, and completing the Car Buying and Shopper’s intent hub for the following Channels that include dot.com, native web and native browser. Testing New Web app (USAA member app).

Environment: Rational Team Concert, Squirrel SQL, SoapUI Pro, Adobe Site Catalyst, CA Virtualization Tool, Perfecto, Charles, Selenium Webdriver, OTA, Gitlab, ARC,New Web, Service Prod Now, SharePoint 2016.SQL Server Management Studio 2016, Windows 11, Android, iOS

2/2/2015 – 1/2/2017 QA Lead; nFocus Phoenix, AZ.

Working in a Agile-Lean environment (sAFE).Worked with a Team of six people and ensured that the team met deadlines determined by Sprint planning meetings. Worked also with Offshore Teams because the software in question had both Military and Civilian versions to be tested. Tested for Mobile and Geo-positioning technologies. Ensured that documentation for QA department met audit standards. Executed Manual and Automated Testing. Creating Test cases/matrixes and Test Plans and executed Testing (Unit, Integration Functional and GUI testing) with tools such as Microsoft Visual Studio 2012 and Microsoft Test Manager. Web services testing tool is Soap UI. Project Tracking Tool used is SharePoint 2013 and TFS web access. Defect Tracking Tools used include TFS/Visual Studio 2013 and Microsoft Test Manager. Querying of Database for Testing using Microsoft SQL Server Management Studio 2013

Diagnosed, reported, tracked bugs and resolved quality issues, and worked with the development engineers on issue resolution.

Worked in agile environment that involved Test driven development.

Created, tracked, and retested defects

Created and executed T-SQL queries to identify data for use in the test cases

Analyzed results to ensure existing functionality and recommended corrective action

Conduct defect review meetings during test execution phase, assign priority to the defects in consultation with business and track the defects to closure as per the defect triaging process

Prepare test closure documentation as per QA standards and submit to the project stakeholders’

Reported progress of team to Manager and assigned task and expectations to the team.

Special Projects presently working on/Task Accomplished;

Working with team to establish rules, protocols and scenarios for Automation Testing and Manual Testing (Coded UI Testing) using Visual Studio 2013 and Microsoft Test Manager 2013.

Trax 8

OLR Online Registration Portal

Geo Suite DoD

Environment: Microsoft Test Manager 2013, T-SQL, SoupUI,SQL Server Management Studio 2013, Windows 7, Mac OS X, Visual Studio 2013

8/11/2013 – 2/2/2015 QA Lead; SRP Phoenix, AZ (Contract).

Reported to the Project Manager of the Department. Created Demos and Reports for QA Presentation with Management. Made documentation that stated clearly the blueprint for the QA Process. Managed and updated files in the QA SharePoint site. Helped in the creation of the Test scripts and Test plans used for User Stories and Epics. Conducted Test Case Reviews Unit, Integration Functional and GUI testing. Worked with tools such as Microsoft Visual Studio 2012 and Microsoft Test Manager (Functional and Regression testing tool). Actively involved in testing software that was converted from Legacy systems written in PowerBuilder to C#. So the testing involved verifying data integrity. This type of testing was the main crux of the MISER system. Web services testing tool was Soap UI...Involved in querying of Database for Testing using Microsoft SQL Server Management Studio 2012

Working in a Agile-Lean environment (Kanban)

Created and performed manual tests for multiple applications.

Worked and tested scenarios involving Online Electronic Data Capture (EDC) for Automated Feeds of Electric Power Generation scheduling and Gas trades.

Created a blueprint for testing procedures of the Energy and Supply Department for Automation testing.

Wrote Test Plans, Test Cases, Test Scripts, performed Functional and System Integration Testing.

Tested manually and used automation test tools for custom based GUI involving Gas and Electric Power Systems

Diagnosed, reported, tracked bugs and resolved quality issues, and worked with the development engineers on issue resolution.

Created, tracked, and retested defects

Created and executed T-SQL queries to identify data for use in the test cases

Analyzed results to ensure existing functionality and recommended corrective action

Conduct defect review meetings during test execution phase, assign priority to the defects in consultation with business and track the defects to closure as per the defect triaging process

Prepare test closure documentation as per QA standards and submit to the project stakeholders’

Supervised a Team of 4 (SQE) and reported progress of team to Manager and assigned task and expectations to the team.

Special Projects presently working on/Task Accomplished;

Working with team to establish rules, protocols and scenarios for Automation Testing (Coded UI Testing) using Visual Studio 2012.

SRPGAS

MISER Replacement Project (Merchant Interchange Scheduling and Energy Accounting Records)

CAM (Cost Allocation Model app)

Environment: Microsoft Test Manager, T-SQL, SoapUI, Lotus Notes 8.5, Office 2010 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher, SharePoint, Lync), SQL Server Management Studio 2010, Windows 7, Mac OS X, Visual Studio 2012,Microsoft SQL Server Management Studio 2008 R2.

6/2012 – 8/2013 QA Lead; Avella Phoenix, AZ(Contract)

Involved in heavy backend of Web based software for both PC and Mobile systems. Testing feeds in most cases involved Batch Processing and running of stored procedures to ensure that the databases had reliable data. Created Test cases/matrixes and Test Plans and executed Testing (Unit, Integration Functional and GUI testing) with tools such as Quality Center 11.0 .Web services testing tool is SoapUI. Document Creating tool used is Rational Requirement Composer and Project Tracking Tool used is Rational Team Concert and IBM Lotus Notes 8.5. Defect Tracking Tools used include Quality Center and Microsoft SharePoint. Querying of Database for Backend transaction testing using Microsoft SQL Server Management Studio 2012 and Team Foundation Server.

Created and performed manual tests for multiple applications.

Worked and tested scenarios involving Online Electronic Data Capture (EDC) for Automated Feeds of drugs.

Created a blueprint for testing procedures of the IT Department from Functional testing to UAT’s.

Wrote, executed and maintained VBScripts automated scripts, for functional and regression testing. Maintained the manual & automated scripts and results in Quality Center 11.0 to assist in debugging and enhancement.

Wrote Test Plans, Test Cases, Test Scripts, performed Functional and System Integration Testing.

Tested manually and used automation test tools for custom based GUI involving SSO (Single sign on) involved in Claims analysis and reporting with quote algorithms.

Diagnosed, reported, tracked bugs and resolved quality issues, and worked with the development engineers on issue resolution.

Created, tracked, and retested defects

Created and executed T-SQL queries to identify data for use in the test cases

Analyzed results to ensure existing functionality and recommended corrective action

Conduct defect review meetings during test execution phase, assign priority to the defects in consultation with business and track the defects to closure as per the defect triaging process

Prepare test closure documentation as per QA standards and submit to the project stakeholders’

Supervised a Team of Six (SQE) and reported progress of team to Manager and assigned task and expectations to the team.

Also communicated with Offshore/Offsite team to coordinate/sync the progress of the teams together.

Special Projects presently working on/Task Accomplished;

Created a blueprint for testing procedures of software in the IT Department from Functional testing to UAT’s

Rate To Issue Project (RTI)

Companion 2.0

EDI Control Tower Automated Feeds

Fax Creator 2.0

TASCS

Inventory Tracker

EDC for the following drug feeds: Xytiga,Synagis,Egrifta,Xtandi etc.

Environment: T-SQL, Rational Requirement Composer, Rational Team Concert, Quality Center 11.0, SoapUI, Microsoft Visio, Lotus Notes 8.5, Office 2010 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher,) QTP, SQL Server Management Studio 2010, Windows 7, Mac OS X,

6/2011 – 4/2012 QA Lead; TSYS Tempe, AZ(Contract)

Working in a Waterfall environment, executing Manual and Automated Testing for TSYS .Creating Test cases/matrixes and Test Plans and executing Testing Methodologies (Unit, Integration Functional and GUI testing) with tools such as QTP (Functional and Regression testing tool) and backing up testing operations with automated test software like Quality Center [Web –based Test Management software] .Project tracking tool used is Microsoft SharePoint and IBM Lotus Notes 8.5. Defect Tracking Tools used include Bugzilla and Quality Center. Querying of Database for Backend transaction testing using Microsoft SQL Server Management Studio 2008 and Informix.

Created and performed manual tests for multiple applications.

Wrote, executed and maintained QTP automated scripts, for functional and regression testing. Maintained the manual & automated scripts and results in Quality Center to assist in debugging and enhancement.

Wrote Test Plans, Test Cases, Test Scripts, performed Functional and System Integration Testing, wrote Test Reports for internally developed PC based applications for TSYS.

Tested manually and used automation test tools for internationally created GUI’’s involved in Point Of Sales transactions and complex customer service/Credit card reports.

Diagnosed, reported, tracked bugs and resolved quality issues, and worked with the development engineers on issue resolution.

Received merit for excellence.

Created, tracked, and retested defects

Created and executed T-SQL queries to identify data for use in the test cases

Analyzed results to ensure existing functionality and recommended corrective action

Conduct defect review meetings during test execution phase, assign priority to the defects in consultation with business and track the defects to closure as per the defect triaging process

Prepare test closure documentation as per QA standards and submit to the project stakeholders’

Maintained the manual test cases and results.

Special Projects presently working on/Task Accomplished;

Global Enterprise Management Systems(GEMS)

Environment: T-SQL, Microsoft SharePoint, Microsoft Visio, Lotus Notes 8.5 Office 2010 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher QTP, Quality Center, Bugzilla,,SQL Server Management Studio 2010, Informix,, TCP/IP, Windows 7, Mac OS X, desktop.

Oct/2010 – June/2011 Sr QA Automation Consultant; Choice International Hotels Inc Phoenix, AZ(Contract)

Worked Selenium and backing up operations with JavaScript software like Eclipse [a multi-language software development environment(SDE) comprising an integrated development environment (IDE) and an extensible plug-in system. Software was written primarily in Java and used to develop applications in Java for the franchise, by means of various plug-ins. Project tracking tool used was Microsoft SharePoint. Manual Testing of GUI for Choice Hotels and writing Automated Test Scripts for test scenarios in Selenium. Answered to the Test Lead and Test Manager for Manual Testing Team.

Created and performed manual tests for multiple applications, both Java and GUI based.

Wrote, executed and maintained Selenium automated scripts, for functional and regression testing. Maintained the manual & automated scripts and results in Hudson to assist in debugging and enhancement.

Wrote Test Plans, Test Cases, Test Scripts, performed Functional and System Integration Testing, wrote Test Reports for internally developed PC based applications for Choice Hotels International.

Tested manually and used automation test tools for internationally created GUI’’s involved in Point Of Sales transactions and complex customer service/Credit card reports.

Diagnosed, reported, tracked using tools like Rally and resolved quality issues, and worked with the development engineers on issue resolution.

Created test scripts from Selenium that were validated and tested by Eclipse as JUnit tests and validations.

Completed classes on Security for Social Engineering.

Received merit for excellence.

Created, tracked, and retested defects

Created and executed Selenese queries to identify data for use in the test cases

Analyzed results to ensure existing functionality and recommended corrective action

Conduct defect review meetings during test execution phase, assign priority to the defects in consultation with business and track the defects to closure as per the defect triaging process

Prepare test closure documentation as per QA standards and submit to the project stakeholders’

Maintained the manual test cases and results.

Special Projects presently working on/Task Accomplished;

UESI-2 (Upscale-Extended Stay-International-2).

Environment: Java, Microsoft SharePoint,, Microsoft Office 2007 & 2010 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher,), Selenium, Eclipse, IE Web Developer, Quality Center, SQL Server /2008, TCP/IP, Windows 7, Mac OS X, desktop, QAArchitect and SVN.

Feb/2008 -Oct/2010 Sr QA Analyst; Department of Education Phoenix, AZ(Contract)

.

Using web-based user interfaces for the developing and working on a range of applications that are client based in the SAIS system. Back end Transactional/batch processing of databases including their updates. Reported generation, and overall testing of application, security of systems, in the Department of Education. Extensive interaction as QA consultant,, with project team using Microsoft SharePoint and Fogbugz.

Created Test Cases and performed manual Functional testing for various aspects of the Arizona Department of Education (ADE), including changes for Student Accountability Information Systems (SAIS), Enterprise and Integrity in a Waterfall environment.

Created and executed SQL queries to identify data for use in the test cases

Created and performed manual tests for multiple applications, both .Net and GUI based.

Wrote and executed test plans, test cases and test procedures for black box and white box testing

Performed hands-on Functional testing for various aspects of the Data Warehouse cubes, including the changes for ADE financial reporting systems on various tiers of user levels (school districts and school) and executed SQL queries to find test data that matched certain criteria.

Created, tracked, and retested defects

Analyzed results to ensure existing functionality and recommended corrective action

Developed and executed SQL queries for database verification

Wrote, executed and maintained QTP automated scripts, for functional and regression testing. Maintained the manual & automated scripts and results in HP Quality Center to assist in debugging and enhancement.

Wrote Test Plans, Test Cases, Test Scripts, performed Functional and System Integration Testing, wrote Test Reports for internally developed PC based applications for ADE.

Maintained the manual test cases and results.

Diagnosed, reported, tracked and resolved quality issues, and worked with the development engineers on issue resolution.

Experience testing applications on PC/Microsoft platforms and .NET.

Attended security awareness training classes of all agency employees (700+),in groups from 3 to 80.

Received merit for excellence.

Conduct defect review meetings during test execution phase, assign priority to the defects in consultation with business and track the defects to closure as per the defect triaging process

Prepare test closure documentation as per QA standards and submit to the project stakeholders

Special Projects/Task Accomplished:

Assessment Reports and Label Rewrite Project.

Highly Qualified Teachers Evaluation

Certification 2.0

CARDS (Edu Access)

SRC SharePoint Integration

AYP/AZL Report Development Phase 1(Grad Rates)

ARRA Recipient Reporting

High Honors Tuition Scholarship Testing

SAIS Online

SD Test01-01/02 Report Changes

Student Detail Data Interchange

Assessment Admin Phase 2 (Reporting)

AZ Learns/AYP Application-Elementary AIMS Testing Data Missing.

Environment: T-SQL, PL/SQL,.NET(Testing) Microsoft Visio, Microsoft SharePoint, Fogbugz, Microsoft Office 2003 & 2007 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher,), Oracle 10g,SQL Server 2002/2005/2008, SAIS(Enterprise and Integrity), TCP/IP, Windows 7,Mac OS X, desktop,

March/2007 – Jan/2008 Everest College; Senior Enrollment Manager (Online Operations) Tempe AZ

Special Project: • Develop reports in Excel to forecast/track company profitability analyzing lead/enrollment pipelines, revenue potential, and cash conversion cycles

Conduct, orientation, development and evaluation of enrollment staff.

Advise prospective students on degree programs that best fit their needs.

Meet enrollment objectives through presentations, phone and e-mail.

Set graduate student recruitment and retention logistics with university accounts

Develop presentations and marketing communications materials as necessary

Environment: Window XP, Microsoft Office 2003 & 2007 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher,), Filemaker Pro 9.

Feb/2005 – Feb/2007 Sequoia School District: Website Administrator/Regional Head of Science Dept., Mesa, AZ

Special Project:

Took initiative to create the blueprint for what would be the 23 schools format for the online science labs that were a hybrid of an online/traditional lab structure. Embarked on a successful unification of the websites, for all the schools in the district, to the central website of the corporate office. This also incorporated the entire database system of the district.

Created Test Cases and performed manual Functional testing for various aspects of the district websites and student management tools. Including changes for the electronic Grade Book and new campus functionality, in an Agile environment

Created and executed SQL queries to identify data for use in the test cases

Created and performed manual tests for multiple applications both Linux and GUI based.

Wrote and executed test plans, test cases and test procedures for black box and White box system testing

Created, tracked, and retested defects

Spearheaded the Science Department in the corporate office for the 23 schools in the district.

Executed Curriculum Development and Coordination for the district as a team member in the corporate office.

Coordinated content management of website for the Mesa schools in the district.

Performed analysis/reports of the Science departments performance in relation to test scores and feedback from the Dept of Education

Environment: : Window XP, Microsoft Office 2003 & 2007 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher,), Filemaker Pro 9, Mac OS X, Linux, Adobe Dream Weaver, Adobe Fireworks CS3, Blackboard Academic Suite, Joomla (Linux based) and Drupal (Linux Based) Microsoft Visio, XML, HTML, .NET, Adobe Coldfusion.PHP /Open source web development using Sourceforge.

March/2003–Jan/2005 Primavera Online High School: Online Head of Science Department Chandler, AZ

Special Project:

Coordinated the complete set up, of the online science curriculum for the High School program. In compliance with the Arizona Department of Education, using the Blackboard Academic Suite, as the online platform.

Created Test Cases and performed manual Functional testing for various aspects of the Primavera Online Education System.

Created and executed HTML, XHTML queries to identify data for use in the test cases

Tested installation and performance of Blackboard educational system.

Created, tracked, and retested defects

Involved in QA aspects of curriculum development

Provided guidance and mentorship to the Science Dept

Courses taught include Biology, Anatomy, Earth and Space Science 1& 2

Environment: www.primaveratech.org, Microsoft Office 2003 & 2007 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher, Blackboard Academic Suite

Jan/2002-March/2003 Estrella High School: Science Teacher (K9-12) Avondale, AZ

Special Project:

Engaged in mentorship programs for at risk students and potential dropouts to ensure the admission and retention of such students into vocational schools and colleges.

Full time position as a teacher in a classroom environment

Courses taught included the following; Biology 1& 2, Chemistry 1& 2, Anatomy, Earth Science 1& 2 and Pre –Algebra 1& 2.

Engaged in after school tutoring programs to ensure raising the school’s grade margins in science.

Reported weekly progress of students under my tutelage in compliance with NCLB (No Child Left behind Policy).

Environment: Blackboard Academic Suite, Microsoft Office 2003 & 2007 (Word, Access, Excel, PowerPoint, FrontPage, Outlook, Publisher, Blackboard Academic Suite

Extracurricular Activity: Member of Interview committee for search of Lower School Head; All Saints Episcopal Day School, Phoenix AZ.

Contact this candidate