Pam Ulrich Cloverdale VA *****
***.******@*******.***
Accounts Receivable Accounts Payable Customer Relations Business Manager
Hardworking and dedicated Business Manager. 25+ years’ experience with manufacturing business, working in multiple aspects of customer relations and image of the company to both clients and suppliers.
Customer Service Problem Solving
Quotations Order Processing
Receivables Payables
Purchasing Human Resources
Excellent communicative and interactive skills
Professional Experience
Roanoke Stamp & Seal Co.
Business Manager
Jan 1994 – Oct 2016
Accurately managed Accounts Receivable, working diligently with customer base to achieve prompt payments within company terms. Accurately managed Accounts Payable to ensure timely payments to suppliers. Balanced all incoming and outgoing monies on a daily, weekly, monthly and annual basis. Assured that bank deposits were made on a proper schedule and that all payments were properly applied to customer accounts prior to deposit of payments. Communicated regularly with CPA’s office, providing all financial details and supplying any additional information as requested. Prepared and submitted payroll time cards, data master and payroll change notices in a timely manner. Maintained employee files. Helped set up credit card payment system and maintained accurate daily reports. Handled all daily billing. Processed all month end statements to customers and month end internal reports. Assisted Customer Service department with special requests and quotations. Purchased products needed to continue offering client base excellent delivery time. Maintained customer and supplier accounts with updated details as received. Provided prompt and courteous service to all employees, clients and suppliers. Assisted in other departments when available and needed. Maintained adequate office supplies.
Pam Ulrich Cloverdale VA 24077
***.******@*******.***
Roanoke Stamp & Seal Co.
Customer Service
Jun 1990 – Dec 1993
Handled all aspects of customer needs. Provided information and made recommendations based on their needs. Resolved problems by trouble-shooting and finding solutions that would work well for both client and company. Handled incoming mail and orders. Processed orders, offered quotations for specialty items. Assisted in other departments as needed. Balanced cash drawer each day and provided daily reports of all incoming cash.
Education
Waynesboro High School
High school diploma
Blue Ridge Community College
Typing and real estate courses
Computer Skills
Microsoft Windows 7 MS Word Excel Outlook
Community Outreach
1980 – 1985
Worked on steering committee to create a food bank in an area of need. Communicated with local government offices and churches to build and maintain food supplies. Assisted in collection and delivery of food needs to approved families.
2003 – present
Fifteen years experience on executive non-profit board to help plan, execute and bring Roanoke Festival in the Park to the city on an annual basis.
Pam Ulrich Cloverdale VA 24077
***.******@*******.***
References
Skip Brown
Owner
The Awakened Group
c/o The Jefferson Center
541 Luck Ave, Suite 125
Mailbox # 14
Roanoke VA 24016
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Chris Vaughan
Compliance Consultant
Wells Fargo
123 Dove Court
Cloverdale VA 24077
Greg Freeman
Owner
Roanoke Custom Products
25 Madison Ave
Roanoke VA 24016
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