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Quality Assurance Manager

Location:
Redwood City, CA
Posted:
June 13, 2017

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Resume:

Yana Fird

San Francisco, CA Home: 415-***-**** Cell: 415-***-**** ac0tzu@r.postjobfree.com

Senior Software Engineering Manager

Quality Assurance & Control Web-Based Applications Agile Development Methodologies

Technical Leadership

Software Development Lifecycle

SQA Industry Tools

Systems Integration

Strategic Planning

Budget & Cost Control

Staff Leadership & Training

Risk Mitigation

Quality Management System

Critical-thinking and results-focused senior software engineering management professional. Proven experience in leadership of software quality testing for web-based applications, CRM, automation and client/server environments.

Technically astute leader focused on spearheading initiatives to benefit the company with organizational achievements. Succeeded in improving the test review process by reducing test time by 35% and number of defects caused by late arrivals by 60% with implementation of new strategy focused on automation.

Expertise in use of SQA industry tools, standards and best practices for implementation and tracking of multiple releases simultaneously. Versatile senior manager adept in identification of key opportunities to introduce automated process or system improvements. Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

PROFESSIONAL EXPERIENCE

QIAGEN/Ingenuity – Redwood City, CA 2010 – Present

Senior Software Engineering Manager - Quality

Provide leadership and direction for staff of 20 onsite and remote teams with oversight of development of quality assurance strategic planning, software quality testing, and leadership of multiple releases.

Technical Visionary – Crucial business leader developed a large system test network utilizing customer requirements and incorporating all features to ensure successful system integration and interoperability testing.

Quality Assurance Projects – Provide technical leadership for multiple concurrent Quality Assurance projects ensuring optimal resource allocation, support for on-time and on-budget project delivery with software release.

Test Automation - Technical leader for test frameworks and automation for all QIAGEN Ingenuity products and supporting services, web and Java-based applications. Created first version and further direction for Selenium (Java) and FitNesse test frameworks development, data seeding, mocking, and scripting for implementation and use of automated test suites. Oversee testing to ensure compliance with specifications. Setup virtual QA lab for tests in parallel on different nodes. Leadership role has resulted in delivery of multiple releases simultaneously while improving quality and product reliability by increasing code coverage by 300%.

Quality Management System (QMS) – Technical lead for business unit in QMS effort to enable certification for ISO 9001 and ISO 13485 to meet long-term goals.

Test Methodologies – Critical-thinking with expertise in Agile QA methodologies and practices including Scrum, TDD, QA testing and project management tools including JIRA, TestLink, Jenkins, and confluence wiki.

Continuous Integration – Leader in technical direction across software development and release process for continuous integration from development to product systems with introduction of three levels of automated test suites to enhance and stabilize test systems to allow more releases and ensure top quality products.

Test Coverage Backlog – Succeeded in achievement of no outstanding high and medium priority test backlog that enabled delivery of new releases more frequently by reducing regression cycle by 4 times. This also resulted in all test suites runnable on various systems – Test, Beta and Production.

Migration & E-Commerce Testing – Led implementation of migration testing for IVA DB using Oracle stored procedures, and oversight of e-commerce implementation and testing to enhance operational efficiency.

Product Quality – Ensure defect prevention through the development process with proactive collaboration with developers to identify areas of concern and by increasing unit test twice to improve the product quality. Introduced and made it mandatory for all product performance test that dramatically reduced the number of customer complaints.

Cross-Functional Collaboration – Collaborate with Automation, Performance and Functional testing teams to improve systems quality and increase test coverage with understanding of application architectures.

QIAGEN/Ingenuity – Continued

Release Process – Led the introduction of a new quality assurance release process that includes test plan development and review process and test cases lifecycle using Test Rail. Successful results with improved process efficiency and led to more thorough and rigorous test plan reviews, strategies and release test lists.

Team Leadership – Proven staff leadership focused on development of individual and team goals to maximize skill level, improve accountability and ownership that resulted in increasing productivity and cohesiveness while enhancing morale and ensuring employee retention.

Hackathons – Key participant in multiple hackathons and projects for mobile Android and iOS testing of Ingenuity applications, new lightweight Selenium framework, and Flash objects testing.

IBM – Foster City, CA 2000- 2010

Software Engineering Manager

Provided direction and leadership for global quality assurance, development and lab operations in a multi-tiered server-based application environment with WebSphere Process Server and WebSphere Adapters. Managed budget and costs.

QA and Development Global Leader – Spearheaded global initiatives to formulate a consistent automated global test system with continually evolving documented policies and processes to comply with customers’ top quality standards. Managed software development team that delivered high demand customer-facing features.

Global Teams – Staff leader for quality assurance onshore and offshore teams in China, India, Germany, and Canada focused on knowledge and skills and ability to see the “big picture” to understand organizational goals and successfully collaborate with multi-functional department teams to optimize solutions.

Agile Methodologies – Promoted and developed agile methodologies use for product development. Technical lead for successful resolution of defects with identification of issues and recommendations for solutions.

Software Testing – Technical lead for strategic planning and management of functional, system, and integration test with oversight of development of test matrix to minimize resources; combining functional and globalization testing, effective resource allocation, and delivery of test status updates and reporting to senior management. Automated test suites using SilkTest with custom developed C++ DLLs.

Test Projects – Managed independent development and test-related projects with oversight of design, coding, FVT, SVT, FIVT, HADR, automation, customer issue resolution and lab support for various applications.

Regulatory Compliance – Ensured compliance with ISO 9000 with development of processes to meet regulatory requirements with ISO and GSK standards.

Lab Operations – Managed lab operations and succeeded in reducing user waiting time on HW and DB requests.

Other Professional Experience:

Advisory Software Engineer for IBM, Burlingame, CA

Staff Software Engineer for IBM, Burlingame, CA

Quality Assurance Engineer for iOwn.com, San Francisco, CA

TECHNICAL PROFICIENCY

Languages:

Testing Tools:

Databases:

Java; C/C++; Visual Basic; 4Test; Perl; JavaScript

Selenium; WebDriver; Selenium Grid; JMeter; Silk4J; SilkTest; SilkPerformer; TestNG; FitNesse;; Junit; Sikuli; Autolt; Rational Functional Tester; WinRunner

Oracle; DB2; MS SQL; MySQL

Software:

Jira; Jenkins (Hudson); Confluence; SVN; TestLink; TestRail; WinSCP; MobXTerm; Clearcase

EDUCATION & PROFESSIONAL DEVELOPMENT

Polytechnic State University, Ukraine – Bachelor of Science in Engineering, Graduated with Honors

Certified Scrum Master

IBM and QIAGEN – Management and Leadership Competencies

Training: Java; WAS; WPS; Perl; Oracle; C/C++; SilkTest; Rational Suites



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