State University Professional Experience

Micayla Reed

**** ***** *****, ***** *****, CA **051

408-***-**** - ********@*****.***

Summary of Qualifications

● Detail-oriented leader, yet always eager to learn more

● Articulate, organized, and confident in communication and research skills

● Motivated to contribute multitasking abilities, in-depth knowledge of grammar and writing, and positive attitude to the company

Education

● B.A. English w ith a concentration in Professional and Technical Writing; Minor in N utrition and Food Science, San Jose State University. Graduated: May 2017 Professional Experience

● San Jose State University - I nstructional Student Aid (Oct 2016-May 2017)

Coordinate with various instructors within the Engineering Department

(Mechanical, Computer, General Engineering)

Utilize provided rubrics to assess and grade students’ papers in a timely fashion

Author critique and comments as feedback for students to improve their writing skills

● Erik’s DeliCafé, Scotts Valley - T eam Lead (Nov 2015-Aug 2016)

Assisted General Manager in various reporting tasks such as entering invoices, sales, and labor into Excel Spreadsheets

Maintained a controlled yet welcoming environment by training and guiding staff, greeting customers, and providing consistent product

Diagnosed and fixed any issues with newly installed POS system, including training staff and working out various kinks

● Melts My Heart Food Truck, Santa Clara - C ashier/Cook (2013-2015)

Assisted or controlled the grill station while maintaining composure in high-pressure situations

Accommodated any specific customer requests, or fixed any imperfections

Organized and counted the total dollar amounts on meal tickets, then entered data into Microsoft Excel spreadsheets

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