Customer Service Microsoft Office

Amada Sierra

*** ****** **. ********, ** ***** 832-***-**** *************@*****.***

OBJECTIVE:

To obtain full or part-time position in an office setting.

HIGHLIGHTS OF QUALIFICATIONS:

Bilingual in Spanish\English with strong written and verbal skills.

Exceptional written and verbal communicator

A listener who fully focuses on speakers and understands a variety of accents.

Organized and detailed

Strong skills in time management, prioritizing tasks, and meeting deadlines.

RELEVANT EXPERIENCE

Communication & People Skills:

Enthusiastic and dedicated with a commitment to helping students with learning and focusing and a love of the education process.

Articulate and effective working with people of different backgrounds and temperaments.

Cooperatively work well with others to produce and deliver required work.

Organization & Time Management

A problem solver who can quickly grasp complex situations and turn them into manageable tasks.

Produce quality work even under extreme time pressure and deadlines.

Collaborate in teams to produce quality work.

Computer Skills:

Microsoft Office, including Word and PowerPoint

Accurate and rapid keyboarder.

EDUCATION:

University of Houston, Clearlake, 2014-Present

Pursuing a bachelor degree in Interdisciplinary Studies for Bilingual Elementary levels K-6th grade. Expected graduation date, December of 2017.

San Jacinto College, Pasadena, TX, 2014

Associate degree in General Studies.

WORK HISTORY

Substitute Teacher, City of Pasadena, Pasadena, TX, 2016-Present

Teach students from kindergarten through sixth grade in all subject areas.

Customer Service\Sales, The Home Depot, Pearland. TX, 2014-2016

Promoted services offered at the Special Services Desk, Tool Rental, and Pro Desk, ask open ended questions about customer's projects in order to determine their needs and level of expertise, process all transactions, and follow the standard checkout process to ensure accuracy and to prevent shrink.

Office Assistant, MC Electric- Pasadena, TX, 2008-2014

Prepared contracts, invoices, payroll, answered incoming calls, schedule potential client’s appointments for electricians quote and perform electrical work. Order materials and run errands as needed for technicians.

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