Operations Specialist (Safety & Compliance Experience)
Resume:
Sarah Rae Trousdale
Dublin, CA *****
***************@*****.***
Summary:
Highly motivated and efficient with over 11 years of corporate health, environmental, safety (HES) compliance experience in a regulated industry. Expert in all aspects of project coordination to improve performance and build organizational capability. Proven strengths at reporting and tracking leading and lagging indicators for several operational and business processes. Disseminates high volume of data from a variety of data sources and translates into simplified actionable monthly metrics reporting to support leadership and business strategic planning and decision-making. Analyzes and compiles data into spreadsheets and databases. Helps identify and communicate alternative solutions to projects as needed.
Key Individual Contributor Skills:
- Regulatory review & reporting - Data requests & collection - Incident investigations
- OSHA record keeping - Data trend analysis - Root cause evaluations
- Safety & compliance reporting - Document control - Superior customer service
- Inspection & audit tracking - Quality management systems - Training and coaching
Work Experience:
Operations Specialist - Pacific Gas & Electric (PG&E), San Ramon, CA (May 2017 – Present) Asked to return to PG&E to support the Electric Distribution Line of Business with Phase II (Report Review developed by NorthStar) of the Safety Order of Instituting Investigation (OII) from the California Public Utilities Commission (CPUC). Responsible for tracking and reviewing assignments to evaluate PG&E’s response to NorthStar. Work with PG&E subject matter experts to review and assess the Report recommendations for impacts, inconsistencies, and inaccuracies. Apply the OII recommendations, findings, and conclusions to the Implementation Assessment and Safety Improvement plans. Create a detailed tracking log of safety initiatives including work/project categorizations and roles and responsibility matrix with step-by-step instructions and accounting details for the implementation and improvement plans.
Project Specialist - ExteNet Systems, San Ramon, CA (February 2017 - May 2017) Temporary support for two Telecom Distributed Network Project Managers (PM). Organized and coordinated all stages of project activities for multiple cellular and wireless service provider (WSP) clients. Completed and submitted node permitting applications per SFMTA and CPUC requirements accurately and on time. Ensured PM client needs were met so they can provide small cell service installation in the most effective and efficient manner. Participated in multiple project development calls and meetings to discuss project schedules and adjust forecast timeliness. Solely responsible for tracking the status of project development, document/deliverables receipt and acceptance, and project milestone activities.
EHS Specialist/Technician - ESIS (The Chubb Corporation), Fremont, CA (February 2017 - May 2017) Provided remote, part time HES consulting and compliance services to support Chubb client ergonomic programs and maintain loss control capabilities. Analyzed client company records to identify patterns of injuries (or potential injuries) to help locate job types and workstations that may have musculoskeletal hazards. Remotely assisted onsite Ergonomist with review of employee risk assessment reports for accuracy and entered employee ergo data into various client specific reporting systems.
Operations Specialist - Pacific Gas & Electric (PG&E), San Ramon, CA (May 2016 – December 2016) Contracted as the discovery lead on Phase I (Discovery) of the Safety Order of Instituting Investigation (OII) to accurately respond to CPUC compliance data requests within specified time frame. As a member of the Electric Regulatory Compliance Team, collected, reviewed, and ensured subject matter expert responses were thorough, professional, and consistent with company regulations. Identified and suggested solutions for regulatory tasks and audit requests. Assisted with CPUC internal audits by preparing status reports and updates for senior leadership summarizing safety and regulatory submissions to the CPUC. Maintained an effective Quality Management System by developing procedures, work instructions/forms in order to improve the processing/handling of data responses.
Compliance Assurance Data Coordinator - Chevron Corporation, San Ramon, CA (November 2011 – May 2016) Supported the Compliance Assurance Manager in the development and implementation of regulatory controls to ensure compliance with company policies, standards and regulatory requirements. Followed-up and tracked audit tasks to completion to verify compliance for business operations. Monitored corrective action items of contractor site inspections and incident investigations. Delivered advice and input on the annual revisions to the corporate process document for Operational Excellence Data & Reporting Standards as a member of the Chevron Environmental Reporting Team. Accurately maintained OSHA record keeping and summary reports in compliance with OSHA regulations.
EHS Data Management Coordinator - Chevron Corporation, San Ramon, CA (February 2006 – November 2011) Contributed to the development and implementation of IT systems to automate safety data reporting and create operational efficiencies to ensure Chevron's corporate reporting and business requirements were met. Provided training and coaching support to employees and external contractors regarding incident investigations and contractor safety processes, procedures, and reporting tools. Gathered and grouped together similar injury types, body parts, severity of injuries, etc. to report incident and severity rates. Prepared monthly safety and environmental performance reports for senior leadership. Submitted accurate metrics on time to Chevron Corporation and the Business Leadership Team. Contributed to incident analysis and summary descriptions in order to communicate and share the key learning's to the workforce and Chevron’s major incident study.
Core Competencies, Strengths, and Qualifications:
- Ability to manage short and long term project planning and anticipate project issues and resolving them.
- Knowledge and experience with safety reporting and regulatory compliance.
- Accurately maintain records evidencing compliance with company policies and procedures and external reporting agencies.
- Adept at learning and utilizing company-wide reporting systems for tracking and reporting metrics.
- Quality driven with strong attention to detail and accuracy.
- Positive attitude and strong work ethic, demonstrative accountability with excellent follow through skills.
- Proven ability to prioritize, plan and organize assignments and manage numerous diverse tasks within deadlines.
- Ability to deliver useful and effective feedback and recommendations to improve assigned project workflow.
- Team player with a positive attitude who can work effectively with all levels of management and cross functional teams.
Education:
Bachelors Business Administration - Golden Gate University, San Francisco, CA (August 2001) Associates of Science - City College of San Francisco, San Francisco, CA (May 1999)
Certification:
Principles of Occupational Safety and Health - National Safety Council, San Diego, CA (June 2-5, 2008) Why Tree Root Cause Analysis Facilitator Training - Chevron, San Ramon, CA (July 9 -10, 2008)
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