SAP SD Functional

Benny Chui

San Jose, CA ***** • 408-***-**** • E-mail: *********@*******.*** •

Linkedin: https://www.linkedin.com/in/benny-chui-4009b8b5/

Summary

Had 14 years of SAP SD implementation and support experience

Had completed over 20 SAP SD end to end full cycle and roll-out projects in 10+ APAC and EMEA countries

Proficient in Order to Cash (OTC) processes including Quotation, Contract, Scheduling Agreement, Sales Order, Delivery, Shipping, Picking, Billing, Returns, Revenue Recognition, Credit Management, Service Management Order, Timesheet, Order Related Billing

SAP SD certified

Integration knowledge with SAP FI, HR, MM, PM, SM, and WM modules

Work Experience

WealthChosen, Santa Clara, California, USA

Real Estate Assistant (Contract)

12/2016 - Present

Optimize customer-centric ways to selling/renting properties

Liaison with engineers, inspectors and contractors for assessments, enhancement, and maintenance

Coordinate and accompanies customers for property viewing

British Standard Institution, Hong Kong

SAP EXPERT – LOGISTICS

5/2006-5/2016

Completed 17 SAP roll-out projects in SD (Order to Cash) with integration to Finance (FI), Human Resources (HR), Plant Maintenance (PM), Material Management (MM), and Service Management (SM) modules in APAC and EMEA countries

Collected user requirements and carried out detailed configuration of SD module including order process, pricing, contract, revenue recognition, customer master design, service management order, timesheet calculation, and ensured integration with Finance (FI) and Material Management (MM) domains

Liaised with countries’ consultant to configure and enhance system with countries specific features

Created RICEFW specifications for developer / ABAP programmer for system enhancement, user-exits, output specifications, and interface to external system

Performed and arranged for User Acceptance Test (UAT)

Documented system configuration and functions with configuration documents, and business process master list (BPML)

Carried out SAP end user trainings and created user manual

Coordinated and performed cut off process and data migration

Provided post go-live support and daily tier 2 and tier 3 helpdesk supports to over 20 offices like lock / unlock user accounts, mass change using LSMW and recording programs, input new tax data, checked and maintained user profiles and roles, and ad hoc transports

Provided recommendations for functionalities enhancements

Created ad hoc Crystal reports as requested

MagicPlus Solutions Limited, Hong Kong

SAP CONSULTANT

8/2005 – 5/2006

Completed 3 SAP SD end to end full cycle implementations projects (Order to Cash / IS-Retail) in Hong Kong and China using ASAP methodology

Collected user requirements, defined business blueprint and system requirement, performed gap analysis, created system design documents

Carried out detailed configuration of SD module including logistic order process, pricing, customer master design, material master, consignment, return, and ensured integration with Finance (FI) and Material Management (MM) domains

Created test scenarios and test scripts for unit test (UT), system integration test (SIT) and user acceptance test (UAT)

Arranged and conducted user trainings and wrote up training materials and user manuals

Documented system configuration and functions with configuration documents, and business process master list (BPML)

Performed cut-off procedures, data migration and go-live procedures

Supervised go-live process and provided post go-live support

The Commercial Press (HK) Ltd., Hong Kong

SAP CONSULTANT (CONTRACT)

8/2004 – 8/2005

Completed 1 end to end full cycle SAP SD (Order to Cash) implementations and 1 upgrade project in IS-Retail version

Interviewed users, collected user requirements, defined business blueprint and system requirement, performed gap analysis, documented as-is business and to-be process, created system design documents

Worked with external consultants to set up new functions to satisfy users’ requirements

Carried out detailed configuration of SD module including logistic order process, pricing, customer master design, credit management, material master, and ensured integration with Finance (FI), Material Management (MM) and Warehouse Management (WM) domains

Created test scenarios and test scripts for unit test (UT), system integration test (SIT) and user acceptance test (UAT)

Arranged and conducted user trainings and wrote training materials and user manuals

Documented system configuration and functions with configuration documents, and BPML

Performed cut-off procedures, data migration and go-live procedures

Supervised go-live process and provided post go-live support

Pacific Century CyberWorks (PCCW), Hong Kong

SENIOR APPLICATION CONSULTANT

4/2000 – 12/2001

Completed 5 web application implementations on HR and accounting system

Provided pre-sales, post-sales, and external consultancy

Conduct end user training

Liaised with vendors on system requirements

Evaluated software from vendors and provide suggestions on enhancements

Caltex Oil Hong Kong Ltd., Hong Kong

BUSINESS ANALYST / MARKETING EXECUTIVE

9/1995 – 1/2000

Completed 1 end to end full cycle SAP SD (OTC) implementation in 5 APAC countries with IS-Oil version using SDLC methodology

Worked with consultants to gain knowledge transfer

Interviewed users, collected business requirements, defined business blueprint and system requirement, performed gap analysis, documented as-is and to-be process, created system design documents

Carried out design and configuration of the Sales and Distribution module (SD) in the system including logistic order process, pricing, customer master design, credit management, contract, returns, inventory advance time planning (ATP) and ensured integration with Finance (FI) and Material Management (MM) domains

Carried out unit test, integration test, and UAT with creation of test script scenarios

Defined technical specification for programmers for user-exit programs

Documented system configuration and functions with configuration documents, and BPML

Conducted user trainings and wrote up training materials and user manuals

Monitored cut-off, data migration and go-live procedures

Provided post go-live support

Sales of petroleum products

Shun Hing Electric Works & Engineering Co., Ltd., Hong Kong

SALES ENGINEER

5/1994 – 8/1995

Sales of building service equipment to Hong Kong and China market

Adaptec, Inc., San Jose, California, USA

TEST ENGINEER (CONTRACT BASED)

3/1993 – 3/1994

Conducted SCSI board pre-launch testing

Quantum Corporation, Milpitas, California, USA.

FAILURE ANALYSIS ENGINEER (PROJECT BASED)

8/1991 – 8/1992

Performed hard disk quality assurance testing and report

Education

Master of Business. in E-Commerce, (2002), Curtin University of Technology (Distant learning), Hong Kong

B.S. Mechanical Engineering, (1992), San Jose State University, San Jose, California

License and Certificate

Real Estate Salesperson License, (Jan. 2019), California Department of Real Estate, California

SD 4.7 Certificate, (April 2004), SAP, Hong Kong

Skills

ECC 6.0 SAP SD OTC configuration, SAP SD implementation, Crystal Report, Tier 2 and Tier 3 helpdesk support, Microsoft Office (Outlook, Word, Excel, and PowerPoint), fluent in English, Cantonese, and Mandarin, Chinese typing, troubleshooting, problem solving, team work

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