CARMEN E. MEDINA
**** ***** ****** ****, ***. ***, Bronx, NY 10462 Mobile: 347-***-**** Email: **************@*****.***
PROFESSIONAL PROFILE
Highly motivated and cooperative Receptionist with many years in the medical field. Interface with all levels of management. Strong secretarial ability, initiative, confidentiality, patient sensitivity and diversified interpersonal skills.
AREAS OF EXPERTISE
• Mail Distribution • Clerical- Typing, filing, copying • Patient Services & Scheduling
• Organizational Skills • Team Environment Contribution • Microsoft Office Suite
• Time & Task Management • Administrative Office Support • Bilingual: English & Spanish
WORK EXPERIENCE:
New York City Department of Education New York, NY
Paraprofessional September 2011- June 2016
Provided one-on-one or small group instruction as outlined by the teacher
Reinforced behavior through the use of positive behavior support
Taught daily living skills such as independent feeding, dressing, toileting
Aided occupational therapists, physical therapists, speech therapists and adaptive physical education providers during instruction
Guided and assisted students in small group instruction settings with class routines and in transitioning from one activity to the next
Taught students, under direction of teacher in the following areas: recreation, motor, vocational, socialization and communication
Assisted students with ambulation within the school premises and on class trips
Lifted, fed, toileted and diapered after receiving appropriate training
Collected data documenting student behavior for instructional purposes
Kept anecdotal information concerning student behavior
Provided language assistance for bilingual students
Axion L.L.C. New York, NY
Clerical/Data Entry March 2011- April 2011
Prepared various reports regarding data entry information as well as inputting and correcting data into system
Organized and completed all clerical responsibilities to alleviate concerns from administrative staff
Provided superior support services to clients that increased overall client satisfaction
North General Hospital New York, NY
Unit Clerk December 2009- March 2010
Prepared and compiled records in nursing unit of patient, address, and name of attending physician to prepare medical records on new patients
Copied information such as patient's temperature, pulse rate, and blood pressure onto patient's record
Organized notice of patient's discharge to inform business office
Answered telephone and intercom and provided information to patients and medical staff
Completed all patient information into computer including scheduling and request for files
Transported patients in wheelchair or conveyance to locations within facility
Bronx Lebanon Hospital Bronx, NY
Registrar/Receptionist April 2005- October 2008
Registered new patient’s information for medical appointment while completing discharges for patients
Monitored and decreased closed accounts by following up with copayments for medical billing
Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations
Coordinated high volume phone calls for insurance eligibility, clerical work & translated for medical staff
Health First Medical Insurance Co. New York, NY
Data Entry Analyst June 2001- May 2002
Created spread sheets to monitor daily input of client information
Modified, updated, and processed existing policies/claims to reflect any change in beneficiary, amount of coverage, or type of insurance. Reviewed and verified data
Inputted high volume client files into data base to ensure all client information was up to date
Devised and implemented new ways to ensure clerical and translations were frequently completed
EDUCATION
Westchester Community College, Valhalla, NY May 2006-August 2007
Course of Study: Education
Harriet Truman High School, Bronx, NY November 2000
High School Diploma