Customer Service Data Entry
Resume:
Michael Friedman
**** ******* **** **** ******, NY 11554
*******@***.***
Objective: To utilize my excellent administrative skills in an energetic environment
Sunrise Senior Living, East Meadow,NY Concierge August 2016-Present
Answer phone calls from residents and residents families
Data entry of residents personal information into company database
Log and accept packages from Federal Express, UPS, and USPS
Compile and distribute marketing material to prospective families
Distribute and sort incoming mail
The Bristal Assisted Living, East Meadow, NY Reception 2014-2016
Accept billing payment from residents
Distribute and sort incoming mail
Disperse pay checks to all employees
Log and accept packages from Federal Express, UPS, and USPS
Ferrantello Group, Plainview, NY Clerk 2013-2014
Pulling and filing of blue prints for a large surveying company
Printing/scanning of blue prints
Research on Nassau County website
Eagle Transfer Corporation, Long Island City, NY Dispatch Assistant 2010-2011
Data Entry of inventory into computer web base
Dispersing of paychecks every week to all employees
A1 International, NewYork, NY Dispatch Assistant 2006-2010
Maintained and organized inbound messenger services for a busy Times Square Office Building
Provided excellent customer service to all packaging companies
Legin Group, Inc. Germantown, MD Office Manager 2004-2006
Assisted the senior accountants with all research and appropriate documentation
Managed daily operations of the office and conducted weekly team meetings
Choice Courier Systems, New York, NY Dispatch Assistant 1998-2004
Organized drivers and messengers for daily pick-ups and deliveries
Filed daily performance reports and updated computers for status deliveries
Communicated with domestic and international offices
TNT Express Worldwide, Long Island City, NY Billing Coordinator 1990-1998
Provided customer service for national accounts
Monitored overseas packages for security breaches
Supervised a staff of 30 to ensure all billing was handled correctly and efficiently
Education: Queensborough Community College Bayside, NY 1988-1990
Flushing High School Flushing, NY High School Diploma, June 1988
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