Front Office administraor, Switchboard operator, Guest relations

Administrative Support

Receptionist ● Managerial Support ● Customer Service

Key Skills

Microsoft Office (Word, Excel, Supervisory Power Point) Software Scheduler Team Coach Time Keeper

Data Entry Ambiguity

Customer Service Motivator

Professional Experience

Offered professional assistance in a fast pace environment to the Sr. Program Director

Handled multiple assigned tasks, prioritized daily duties

Registrar; 1000’s of program participants/Overseen accounts receivables and payable

Created, deleted and maintained database profiles

Provided senior staff team with revenue statements and accurate participants reports

Overseen a receipting team of 3, based on productivity

Coached 16 offsite directors

Scheduled meeting room blocks for usage

Facilitated professional effective signature database trainings

Processed time sensitive materials

Ordered office supplies, distributed and kept inventory

Managed company’s events calendar

Scheduled travel itinerary

Delivered professional office etiquette, with enthusiastic face to face and over the phone greetings

Provided administrative sales assistance to managerial staff totaling four in one setting

Employment

Assurant Duluth, GA

Hazard Insurance Processor

Assurant Specialty Properties Springfield, OH

Hazard Insurance Processor

Express Employment Professional Springfield, OH

Receptionist, Administrative Assistant, Customer Service Representative

South DeKalb YMCA Decatur, GA

School-Age Administrative Assistant/Registrar

Courtyard by Marriott Atlanta, GA

Sales Coordinator

Renaissance Concourse Hotel Atlanta, GA

Front Desk Agent/Sales Administrative Assistant

Education

Clark State Community College Springfield, OH

Business Management Program Associates Degree 2010-Open

Advanced Career Training Riverdale, GA

Business Management, Computer Specialist Diploma 1996

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