Alan C. Glass

**** *. ***** **. #* Long Beach Ca. 90805/ Cell Phone 562-***-****/ Email: ac0sts@r.postjobfree.com

Service Tech Profile:

* ***** **** ** ******** Government, 2 years with Ecolab, and 2 years of running my own company. An accomplished Service Technician with abilities to demonstrate and deliver positive results. Innovative ability to create profitable sales margin through marketing, training, and partnered relationships.

Core Competencies:

Business Development:

Developed new customer services within current contracts to find potential customers for new installation, services and maintenance.

Installing and maintaining equipment which resulted in 13% of last year’s revenue growth

Sales:

Partnered to Increased sales by 11% in base business over a one-year period

Partnered to Increased sales by 15% in new base business from 2014 to 2015

Training:

Planned and executed a training program for new Service Technicians to increase their skills, knowledge of polices and procedure while maintaining a safe environment.

Acglass Refrigeration- Present

Primary responsibilities were to our customers which included; maintenance on most kitchen equipment and recommending upgrades whenever permissible.

installations on remote ice machines and air conditioning, repairs to lowboy refrigeration systems, dispensers, dish machines, coffee brewers, all freezers and refrigeration systems.

Professional Experience:

Ecolab City of Industry, Ca

Service Technician- 2014-2016

Primary responsibilities were to our customers which included; repairs to most kitchen equipment, communicating all quotes, recommending all quick fixes whenever propitiate, installing specific filter and housings, creating documentation for new product being offered. Provided product training to customers.

Mid-level sales manager set attainable sales goals including developing new product.

Repaired multiple brand icemaker, coffee brewers, and installations thought out Southern Cal.

Installed multiple filtration systems; micron carbon, ultra violet, and resin filtration.

U.S. Navy San Diego, Ca

MM2 Machinist- 1988-1996

Primary responsibilities were to maintain complete operation; service and safety of the ship’s integrity by working together as a team to safeguarded all operations during time of peace and war.

Proven Leadership over unit personnel in assigning tasks and providing guidance as a team

Performed a wide range of maintenance and repairs to all U.S. Navy Auxiliary equipment

Qualified trainer of US Naval Engineering certifications as a Machinist

Qualified US Navy advanced firefighting to be reliable, prompt, and with good organizational skills

Qualified air-conditioning, refrigeration, chillers, and plumbing technical goal-oriented

Education and Certification

1988-1988 U.S. Navy Machinist/Boiler Tech USS Indy CV62

2007-2013 LBCC Certified A/C Refrigeration/AS Degree Long Beach Ca

2013-2014 Wyotech Electrical Certificate Long Beach Ca

2013-present CSUDH Working towards BS Degree Long Beach Ca

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