Mark Batcher

**** *. ******* *****

Beavercreek, Ohio 45432

937-***-****

ac0sra@r.postjobfree.com

Summary

A highly skilled Telecom Engineer recognized for getting the job done the first time, training my peers, called by other FSE’s to resolve their problems, and sent by my manager to solve many complex problems the customers were having. Known for being a team player, a team leader and mentor to other employees in the field. Willing to travel. I have loaded, upgraded and backed up software on several network systems. Specialized expertise in:

Calix C7, E7 & E3, Adtran TA 1100F, TA 5006, and Tellabs DMAX shelves.

Flashwave 4100, 4300, 4500, 9500, 7120, FLM-150, and 2400.

Nortel Classic Optera 3300, 3500 MUXS

Alcatel 1631, & 1633.

Lucent DEXCS1L & DACS IV.

DDM2000, DMX & LAMDA equipment.

Tellabs 5500 DCCS: T1, T3, OC3, OC12, OC48.

Tellabs 5320L DCCS: DS0, T1, T3, OC3, OC12, OC48.

Echo Canceling Equipment: T1, T3 and OCn

Tellabs 7100

Tellabs 8630, 8640 and 8660 High Speed Routers

Tellabs 8830, 8840 and 8860 High Speed Routers

Professional Experience

Pyramid Consulting, Inc. 6/2015 to 08/31/2016

Network Engineer

Contracted to Time Warner Cable Company to help the installers and maintenance techs to monitor, analyze, install, test and resolve power supply & generator problems. Also to bring online new and existing power supplies and generators, and to fill out all of the necessary paperwork for the company. Resolve network problems by logging into the network to see if we can fix the problem. If not, call the appropriate maintenance tech to fix the problem. Keep up with company emails, timesheets and client emails.

Nextgen Inc. 1/2015 to 04/2015

Installation Engineer

Install, Test and Provision and remove telecommunications equipment, shelves, including power, grounding, and power plants in a central office environment. Lacing, labeling, clean-up and performing all aspects of the job. Can also manage and teach my peers the duties of the job.

Strategic Direct Solutions 5/2014 to 1/2015

Installation Technician

Installing telecommunications equipment, shelves, power, grounding, and power plants in a central office environment. Lacing, labeling, clean-up and performing all aspects of the job. Can also manage and teach my peers the duties of the job.

C4 Tech Services 6/2013 to 3/2014

Installation Technician

Working with YPSG and Fujitsu, installing Voice & Data Ring Configurations, Test & Acceptance, Troubleshoot and Maintain Fujitsu Equipment; ie: FW-4100, FW-4300, FW-4500, FW-9500, 7120, FLM-150, and FLM-2400 systems. Provision the system as per customer specs and test & burn in all of the circuits for the customer. Software upgrades, moves, adds & changes, and migrations of circuits. Versed in all aspects of installation. BNC certified, and AT&T certified.

Datacom Solutions 1/2013 to 4/2013

Installation Technician

Install, provision, test and maintaining the Calix C7, E3, E7, and Tellabs 7120 systems. Installing the equipment in a CO environment and also in remote sites. Worked with the client to complete the final provisioning, testing and burn in of all circuits. Versed in CLI and GUI interfaces to communicate with the systems. These systems can provide fiber to the premise, the office and the PC.

Tekmark Global Solutions 9/2011 to 12/2012

Network Provisioning Engineer

Provision DSO, DS1, DS3, Sonet, OC3, OC12, OC48, and OC192 circuits across the Frontier Communications Network. Testing the complete circuit after provisioned is performed. Working with field techs, IOF techs, NOC and other clients in the CO to clear up troubles and new installs. I am trained in Flashwave 4100, 4300, 4500, 9500, FLM 150, FLM 2400, Nortel Classic equipment, Optera 3300, 3500 MUXS, Alcatel 1631 & 1633, Lucent DEXCS1L & DACS IV, and Tellabs 5500,5320L DACS, Tellabs 7100 DWDM MUX, DDM2000, DMX & LAMDA equipment. Well versed in the M6 system, NMA, Wavestar, Netsmart 500, 1500 & FLEXR GT. Also versed in Site Manager, Pro-Com Plus and Remedy.

Tellabs Operations, Inc., Naperville, IL 11/1998 –7/2011

Service Engineer

Install, Test & Acceptance, Troubleshoot and Maintained Digital Cross-Connect Systems, Echo-Cans, High Speed Routers including DS0, T1, DS3, VT1, OC3, OC12, OC48, OC192, 1Ge, 10 Ge and DWDM signaling.

•Tellabs took my idea and created script files which brought the whole field to a 50% time savings.

•I saved the client a $9,000 installation fee by redesigning 2 bays of equipment within the network so the installers didn’t have to re-wire 2 bays of DSX panels saving the client 2 weeks of delay time.

•I saved another client several weeks of work when they lost a hard drive to a system that was manufactured discontinued and could not find a replacement.

I was sent to the site to Test & Accept 4 shelves of T1 equipment on a Saturday, which I got it done in one night, so the customer could reconnect their lost traffic. I was called out to fly to a customer’s site on January 2, 2011 to take care of a serious trouble call our client was having. I resolved it that night and my manager was very pleased.

Education, Professional Development and Training

General, Slippery Rock State, Slippery Rock, 66

Electronics, Allegheny Technical, Pittsburgh, 66

Certifications on Tellabs equipment, i.e.: 5500, 5320L DCCS,

Echo Cans, 8630, 8640, 8660, 8830, 8840 and 8860 High Speed Routers.

Certified on the Digital Lightwave, JDSU Optical Test set and T-Berd test equipment, AT&T bar coding and safety certified, Acterna Fiber Optic Transmitter and Db Meter.

Formal training on the Tellabs 7100 System.

Formal training on the FW-9500, FW-4100, FW-4300 and FW-4500. Also trained on the FLM-150 and the FLM-2400.

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