Information Technology State University

Jacob O. Grove

720-***-**** - **** S. Ammons Street #17-5, Lakewood CO, 80227 -*****.*****@*****.*** OBJECTIVE:

To establish a fulfilling career in which I can build upon my current skills and strengths and contribute to the field in which I practice. Currently seeking a role in IT administration project management.

EXPERIENCE:

2016 – Present Charter Communications Burbank,CA

Technical Quality Control

Inspect work completed by business techs, in-house technicians as well as service partners.

Score and Correct/fix work that fails to meet company standards and violates GEO regulations.

Keep up to date with latest audio/video products.

Troubleshoot business and residential networking issues involving firewalls, NIC's, routers, and switches.

Perform job duties independently while maintaining a strict quota. 2014 - 2016 Time Warner Cable Los Angeles, CA

Field Technician IV

Operate company vehicle around congested city traffic.

Install and manage CATV and coax cable in upscale housing.

Monitor signal levels and test for deficiencies.

Configure basic level wireless security settings.

Install aerial/ underground cable to homes and buildings using proper grounding procedures. 2013 - 2014 Comcast NBC Universal Denver, CO

Communication Technician III

Operate company vehicle around busy metro areas.

Install cable and home phone service in residential properties following BRIS specifications and guidelines.

Monitor signal levels and test for ingress or egress.

Find damages and repair aerial cable.

Practice strict safety procedures.

EDUCATION:

2013 – expected 2017Colorado State University - Global Campus Denver, CO B.S. Information Technology

Cyber Security specialization

2005 - 2007 University of Colorado at Boulder Boulder, CO 2001 – 2005 ThunderRidge High School Littleton, CO ADDITIONAL and CERTIFICATIONS:

I am a positive, quick learner excited to get my hands on anything that has to do with computers and network technology. I am working towards an A+ certificate which I am expecting to have acquired in July 2017.

Certificate of Network Architecture Completion

Certificate of Network & Information Security Analysis Completion

-Colorado State University Global Campus

TestOut Windows Server Pro : Manage and Configure Certificate

-Active Directory Management

-Group Policy Management

-Familiar with Microsoft SQL

PLEASE CONTACT FOR REFERENCES

Contact this candidate