Customer Service Administrative Assistant
Resume:
Alena Perez
Brentwood, CA. 94513
*************@*****.***
Skills
Full understanding of office procedures
Strong Knowledge of Word, Excel, Outlook, and general office equipment
Strong customer service, and retail sales experience
Work independently and self – motivated with strong work ethic
Detail-oriented
Strong multitasking abilities
Files Maintenance, and database management
Record and, documentation keeping
Team player
Pleasant & friendly attitude
Employment History
Medical Administrative Assistant
Steen Chiropractic
5151 Lone Tree Way 03/02/2016-Current
Antioch CA, 94531 Reference: Chad Salas 925-***-****
Updates information in the database on a regular basis. Ensures that file histories are, and stayed updated.
Schedule appointments and follow up appointments if needed.
Verify patient medical insurance.
Create medical charts for each Patient.
Fax and Filling.
Input or update contact information in databases.
Completing, processing, and maintaining applicable paperwork and records.
Answering customer questions regarding our services, and medical insurance.
Collected payments.
Administrative Assistant
First Security Services
1801 Oakland Blvd. 04/06/2015 - 02/21/2016
Walnut Creek CA, 94591 Reference: Joshua Lemmer 925-***-****
Processed new hires, drug screening as well as background checks.
Prepare state testing materials for new hires and employees.
Heavy data entry and daily reporting.
Ability to screen and forward incoming calls and direct them appropriately, as well as scheduling appointments.
Photocopying/scanning.
Maintain office supply and uniforms inventory.
Maintain files and accurate records as required.
Correspondence handling for the East Bay branch office.
Food Server / Prep Cook
Discovery Bay Yacht Club
5871 Marina Rd 01/05/2015 – 03/13/2015
Discovery Bay CA, 94505 Reference: Sunny Phillps 209-***-****
Organized food stations, set tables, cleaned and sanitized work areas.
Waitress/ Hostess.
Assist chef with preparing food.
Cashier / Stocker
Dollar Tree
406 N. Humboldt Ave 05/14/2014 – 12/05/2014
Willows CA, 95988 Reference: Dan Olson 530-***-****
Trained and assisted new cashiers and stockers.
Process merchandise from the stockroom to appropriate floor location and insure shelves and display pegs were fully stocked.
Operate a cash register including cash, check, and credit cards transactions.
Greet each customer, and assist customers with their questions or concerns.
Maintain check-out area: fill register supplies, bags; wipe counter tops.
Office / Sales Assistant
T.M. Duche Nut Co.
1502 Railroad Ave 02/03/2012 – 04/01/2013
Orland CA, 95963 Reference: Steve Spellman 530-***-****
Assisted the sales manager with product orders and completed shipment request.
File and organize all data, reports and paperwork of the offices for the executives assigned.
Created databased and analyzing complex data.
Developed organization systems to quickly references customers, shippers, and brokers.
Verifying all information such as phone numbers, fax and email.
Processed incoming faxes, emails and other communication required.
Answer all telephone calls, and actively screen calls.
Cook/Bartender The Last Stand Bar and Grill
414 North Tehama Street 09/01/2011 - 02/03/2012 Willows CA, 95988 Reference: Jim Yoder 530-***-****
●Organized and prepared kitchen for morning staff.
●Assisted with customer service and placed guest’s orders.
●Prepared and served food to guest’s.
●Served beer, Wine, champagne, and Mike’s hard lemonade.
●Changed out kegs.
●Restocked, and rotated the alcohol.
Office Assistant (Temporary Position)
4H
7068 County Rd. 24 07/03/2010 – 10/02/2010
Orland CA, 95963 Reference: Jodie Simons 530-***-****
●Organized and purged out dated documents and files.
●Catalogue and label all data files and folders.
●Scanned antiquated photograph slides into computer digital format.
●Set up and organized office supplies and shipping materials.
●Heavy phones.
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