Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Cleveland, OH
Posted:
June 10, 2017

Contact this candidate

Resume:

EARLINE JOHNSON

***** ********* *********

EUCLID, OHIO 44119

***/***-**** – cell

ac0sfv@r.postjobfree.com

WORK EXPERIENCE:

ADMINISTRATIVE ASSISTANT

EVERSTAFF TEMPORARY/MDW 1/2016 -2/2017

Responsibilities: Make appointments for truckers who need to enter for inbound and outbound orders. Fax appropriate carriers necessary paperwork for verification of delivery or pick up of products.

STNA/NURSES AIDE

GRANDE POINT NURSING HOME: 7/2015 – 10/2015

Responsibilities: Assist with activities of daily living, bathing, skin care/lotion, dressing assistance, foot care, assist with elimination, and assist with ambulation.

HOME HEALTH AIDE

HEART HOME CARE: 2/2014 – 12/2015

Responsibilities: Assist with activities of daily living.

IN-HOME CHILD CARE PROVIDER

10/10 – 1/2014

Responsibilities: Observe and monitor children’s play activities. Read to children and teach them coloring and children songs. Organize and participate in recreational activities, such as games. Prepare food and serve meals and refreshments to children and prepare rest times.

UNIT SECRETARY (ADMINISTRATIVE ASSISTANT)

NORTHEAST PRE-RELEASE CENTER: 4/98 – 10/10

Unit Secretary Responsibilities: Weekly orientate new inmates upon arrival (customer service). Respond to written inquiries by inmates. Prepare release paperwork of inmates on parole. Enter visiting information to get prepared of approval or denial (data entry). Answer phone calls from family members. Type material of confidential nature by exercising diplomacy and discretion in release of information. Give death notices when no one was available. Maintain files by adding new information and deleting old information in on-line filing system.

Job Coordinator/Cellon Manager/Community Service Coordinator:

Job Coordinator Manager Responsibilities: Prepare job and assign to newly arrived inmates.

Cellon Manager Responsibilities: Set up inmate payroll for inmate cellon. Manage inmate cellon. Keep inventory of all cellon supplies and fees and budget. File.

Community Service Manager Responsibilities: Manage community service projects and staff. Track community service workers and hours through an Excel program. Plan annual community service, family yard day and volunteer events. File.

Human Resource Assistant (Kelly Temporary Services): 4/98 – 12/98

Responsibilities: Manage accurate record of employees leave time. Keep leave slips filed in employee records. Post notifications of employee leave time and make sure employees paperwork are submitted in a timely manner. Post employee leave time In the Human Resource database. Distribute paycheck stubs. Answer telephones.

GIFTS PROCESSING ASSISTANT

UNIVERSITY HOSPITALS OF CLEVELAND: 04/94 – 04/98

Responsibilities: Prepare donations and pledges given to the hospital. Run donation balancing reports. Answer telephones. Type letters and work closely with directors. Filing. Worked on and appeared on the Children’s Miracle Network Telethon.

ADMINISTRATIVE ASSISTANT/CASHIER ‘S CHECKS PROCESSOR

SOCIETY NATIONAL BANK/KELLY SERVICES: 1/94 – 4/94

Responsibilities: Type cashier’s checks on on-line system. Customer service assistance for safe deposit customers. Prepare bank-by-mail for checking account deposits. Filing

DATA ENTRY OPERATOR/DATA TERMINAL BALANCER

BP AMERICA/KELLY SERVICES: 10/88 – 12/92

Responsibilities: Correct credit card ticket purchases for BP, Master Card, Visa and American Express cardholders made at service stations. Open stations and prepare credit card payments. Type letters and reports.

ADMINSTRATIVE ASSISTANT/CLAIMS PROCESSOR/CORRECTIONS ANALYST

BLUE CROSS BLUE SHIELD OF NORTHERN OHIO: 10/81 – 06/88

Responsibilities: Prepare admission notices for Approval or rejection notices through inter-plan bank/host system. Prepare hospital bills for payment and home plan reimbursement.

EDUCATION:

12/2013 – 12/2013 RED CROSS

MAJOR: STNA

GRADUATE: Certificate

01/93 – 12/93 MTI BUSINESS COLLEGE

MAJOR: Computer Programming

GRADUATE: Diploma

09/80 – 06/81 JANE ADDAMS DENTAL ASSISTING SCHOOL

MAJOR: Dental Assisting

GRADUATE: Certificate

01/76 – 04/78 CUYAHOGA COMMUNITY COLLEGE – METRO

MAJOR: Medical Assisting

GRADUATE: Certificate

09/72 – 06/75 JOHN ADAMS HIGH SCHOOL

MAJOR: Secretarial

GRADUATE: Diploma

Additional skills:

Typing 50 - 60 wpm

Microsoft Word 2010, 2013, 2016

Microsoft Excel 2010



Contact this candidate