Customer Service Sales Representative
Resume:
YADIRA ESPARZA
El Paso Tx *9936
ac0sfn@r.postjobfree.com
Career Objective
Interested in an executive development program or an entry-level purchasing position that could lead to
a responsible management position in the retail industry
Work History
March 19, 2014-PRESENT
The Home Depot
Freight Associate
Receive and sort material, stock material, customer service, and leave store prepare for the following day. Nov 09, 2010- June 02, 2017 C & L Plumbing - El Paso, Texas
Customer Service Representative
•Confer with customers by telephone or in person to provide information about products and services, to take or
enter orders, cancel accounts, or to obtain details of complaints.
•Keep records of customer interactions and transactions, recording details of inquiries, complaints, and
comments, as well as actions taken.
•Check to ensure that appropriate changes were made to resolve customers' problems.
•Determine charges for services requested, collect deposits or payments, or arrange for billing
Jan 31, 2005 - Aug 19, 2010 Security Finance Corp. - El Paso, Texas
Manager
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
Duties include receiving payment and posting amount to customer's account; preparing statements to credit
department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping
records of collection and status of accounts.
Jan 02, 2008 - Jul 08, 2008 Advance America - El Paso, Texas
Assistant Manager
•Verify and examine information and accuracy of loan application and closing documents.
•Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
•Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax
receipts.
•Answer questions and advise customers regarding loans and transactions.
•Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
•Record applications for loan and credit, loan information, and disbursements of funds, using computers.
•Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices,
and checks, using computers.
•Present loan and repayment schedules to customers.
•Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or
calculators.
•Check value of customer collateral to be held as loan security.
Aug 15, 2000 - Jan 29, 2005 Vaswany's Jewerly & Perfume Corner - El Paso, Texas
Sales Representative
Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV
and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales
Contact this candidate