Computer Operator Insurance

Dwight L. Johnson

** ******* ***** ****** ******, NY 10310 C: 347-***-****

************@***.***

Summary:

Self-motivated and assertive. Knowledgeable and experienced in Insurance underwriting applications and procedures as well as Computer systems.

Experience: American International Group New York, NY

Insurance Underwriter Technician 09/07/2004-04/07/2017

Submitted policy transaction new business, renewals endorsements and corrections into AIQUIC and then issue it through iSuite, in an accurate and timely manner.

Executed daily mailings of policy documents and general mail.

Evaluated and determined policy pricing by applying program classifications and rates in accordance with the program underwriting guidelines in AIQUIC and issue the policy via iSUITE.

Administered and adhered to underwriting rules and guidelines as well as monitored insurance laws and regulations.

Assisted the Underwriters and trained new personnel in the issuing and quoting of D&O, PTL, CRIME, EPLI, General Liability and Worker's Compensation policy handling.

Successfully handled the issuance and maintenance of new business and renewals.

Assisted the Underwriters and other Underwriting Technicians with policy issuance, Quotes, Loss Runs, Run off, and policies extensions.

Addressed compliance issues as it relates to policy issuance, State Rules & Regulations, endorsements and Bureau Criticisms.

Actively participated in Company Premium Audit clearance and endorsement, ensuring quality and timeline initiatives are met.

New York University Medical Center - Mt. Sinai New York, NY

Senior Computer Operator 11/1980 - 07/2004

Supervised and trained peripheral equipment operators and computer operator trainees.

Effectively maintained the Sculptor and SND Gateway monitors.

Operated and monitored the Health Information System.

Successfully initiated the backup and restoration procedures on the AIX, AS/400, VAX2100, VX/84000, RISC600 Unix Hemocare Blood Bank Systems.

Ran daily batch reports for payroll and patient billing.

Supported the document imaging system: VIEWSTAR.

Oversaw the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.

U.S. Army

Telecommunication Specialist 11/1977 - 10/1980

Supervised the maintenance and operation of all telecommunication devices issued by the military.

Efficiently supplied alternate resolutions when normal channels of communication went offline.

Reviewed and interpreted reports, operational data and provided guidance to the network technicians when required.

Adhered to all Department of Defense and the Army's rules and regulations.

Education:

04/1993 New York Telephone Computer Learning Center New York, NY

Certificate

09/1984 Empire Technical School New York, NY

Certificate in Computer Program and Introduction to Operation

09/1977 Samuel J. Tilden High School Brooklyn, NY

High School Diploma

References: Available upon request

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