Project Manager Office Staff
Resume:
WARREN WILLIAMS General Manager/Project Manager
Baltimore, Maryland 21225
Cell 443-***-****
*********@*****.***
Work Experience: 27 + years of management experience in the cable industry
17 years as a Project Manager
5 years as a Fiber Supervisor.
5 years as underground Forman / Supervisor
5 years as installation tech
Summary of Qualifications:
I possess 20 years of management experience and 30 years in the business. I have experienced in Network/Construction/Operations with extensive knowledge of cable construction, plant, installation, and OSP /ISP service.
I feel confident in my abilities to quickly assume the challenges of a new career opportunity within any company. Experience ranges across diverse product lines including: coaxial cable, optical fiber, Fttx, twisted pair and power cables. Recognized for character/integrity, proficiency, reliability.
Ability to manage multiple departments and tasks while upholding excellence. Strong communication and organizational skills with attention to detail. Ability to create, maintain, and work within budgetary restrictions without compromising quality. Strong team building skills. Productive as both an individual contributor and team member. Proven record of accomplishment delivering results and meeting company objectives. Preparation of sales models successfully demonstrated through increased revenues. Oversee day to day operation of installation & Service
Jan 2017 – Present Technology Solutions LLC
Operations Manager of OSP Construction.
Responsibilities include a in-house staff of 100 including 9 supervisors from warehouse and inventory control, office staff, facilities management, and 26 contracting companies.
We are on a 49,000-mile fiber upgrade project. which includes 10,000 miles of underground and 34,000 miles of aerial construction fiber to the home with a total of 4.9 million homes passed.
July 2011 – Jan 1st 2017: Unlimited Communications LLC
Project Manager Installations Baltimore MD
Responsibilities:
As project manager of a 100 plus technician operation
June 2007 - June 2010: US Cable of Seminole, Texas
Manager of Technical Operations Manager:
As the Technical Operations Manager I was responsible for all field service activities from Carlsbad, New Mexico to Seminole, Texas Plant upgrades, rebuilds, and head end.
The first order of business was the successful launch of VOIP services to just under 100,000.00 subscribers from Seminole Texas to Carlsbad, NM and the surrounding territories, this consisted of the sweep proof and balancing of all nodes for the VOIP digital cable TV, high-speed broadband Internet and digital voice services. My role is to work with the Regional VP and Director of Technical Operations to maintain and further develop a high-performance, customer-focused organization by enhancing local, technical and organizational capabilities. In addition to actively manage operational and capital costs thus ensuring the organization provides a superior service.
We Instilled a customer-focused, performance-oriented culture in field service and all areas of operations.
Develop and manage an organization that is proficient in delivering and supporting multiple products. Contribute to the successful rollout of new products by building the technical and organizational capabilities required to
achieve “metrics levels. This was accomplished by
Overseeing the participation of managers, supervisors and front-line employees in training programs to maintain and upgrade their skills.
Recommend change in corporate policy and processes and to monitor the improvement and efficiency of Field Operations.
Jan, 2005 – June 2007: C-COR, Inc.
Project Manager: Responsibilities include: to direct field operations, i.e. aerial and underground construction, with in-house and Subcontractors. Hiring office staff and training them on company policy and procedures. Preparing and ensuring Payroll was accurate and turned in on schedule. Produce weekly budget and cost analysis reports. Prepare work schedules and project plans for start up and staff new projects. Recommend any changes in procedural processes.
Develop and manage the staff to be proficient in delivering and supporting multiple products. Contribute to the successful rollout of new products by building the technical and organizational capabilities required to achieve “mission critical” service levels. Procure warehouse and office space. Traveled the Eastern Coast to over see contracts and head up projects for Comcast Cable, Service Electric & Media Com. And RCN. With the ability to Interface with all levels of management from the board room to the field technicians, to build projects from inception to completion. While managing these projects completed over 3,000mi of fiber placement, 1,100 mi of node plus one design, 4,800 mi of upgrade and along with well over 1,500mi of underground construction, and the sweep and proof of entire project. Upon completion I was selected to head up installation start up in which I was the sale liaison which negotiated the project in Maryland in which the customer was Comcast this was to be a 100 truck operation and associated administrative staff. We exceeded expectations by having the best Metrics while a business partner of Comcast 2 years running.
Nov.1998- Aug. 2005 Mastec North America
Project Manager: Responsibilities include - Overseeing start up of new sites for office and warehouse space. Interviewing and hiring office Staff and warehouse personnel as well as Contracting companies and vendors. For construction and OSP services.
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