Fanel Joseph
Missouri City, TX 77489
Tel :407-***-****
ac0s46@r.postjobfree.com
Qualifications
I have been a long term associate teacher for HISD for 3 years teaching high math in Madison High School. I am fluent in all levels of French, English and Haitian-Creole.
Education
Technical Skills
IP Protocols Networking- strong Knowledge of Microsoft windows OS ( Win XP, 7, 8 and Server 2003-2008)
Knowledge of LAN& WAN management ( Cisco Switches and Routers, Cabling, VLAN, OSPF, NAT, ACL, Frame-Relay, and Wi-Fi configurations)
Desktop, Laptop, and Printer repair, electronic, troubleshoot, install, and configure
Harris County Juvenile probation Department
Detention Officer
January 4, 2015 Present
Provide youth safety
Log all entry of youth activities
Counsel and redirect their lives
IT Experience
February 2010– November 2013 Walt Disney World Orlando, Florida
Technical Support
Provided users technical information and prevention policies
Managed user account setup and security administration
Developed strong communication, interpersonal relationship, and good technical support Skills
diagnosed, repaired, and replaced hardware, applications, and device drivers
Other Work Experience
March 2002 - December 2010 Westgate Resorts Orlando, Florida
Sales Associate
Coordinated and promoted timeshare sale with good organizational and customer service skills
Negotiated and explained to customers the benefits of owning timeshare
Developed interpersonal skills to resolve customers’ conflict and promoted work professional