Dealer Consultant

Sharon Martin

**** **** **** **. ********, TX ***81

972-***-**** / ****************@***.***

General Manager / Operations / Performance Manager / Trainer

SUMMARY OF QUALIFICATIONS

A dedicated, dynamic Management Professional with extensive experience leading teams in fast-paced, demanding work environments combined with consistently improving operational efficiency and driving overall organizational improvement. Reputation for negotiating skills, ability to capture cost reductions, and streamline processes to ensure the achievement of long term growth objectives while improving revenue and bottom-line profit. Ability to train personnel, and analyze data.

Key Strengths:

Leadership Skills Operations Project Management Account Management Sales/Account Executive Business Development Corporate Development Client Relations Planning/Coordinating Planning/Negotiations Strategic Planning Compliance

Capital Planning Auditing Asset & Liability Management Accounting P&L Financial Planning Financial Reporting

Budget Management Personnel Management Recruiting/Staffing Team Building Training & Development

Coaching/Mentoring Human Resources Goal Setting Policies & Procedures Quality Control Self-Starter

Verbal Communication Problem Solving Interpersonal Skills Organizational Skills Observational Skills

SaaS QuickBooks Outlook CRM Microsoft PowerPoint Microsoft Excel Salesforce

SELECTED ACCOMPLISHMENTS

Oversaw all operational aspects of 3 used auto sales facilities managing client relations, 50+ employees, inventory, sales, service, and all financial aspects of company

Created and implemented policies, procedures, and operating performance standards improving operational efficiency

Played key role in acquiring and successfully opening second and third retail locations, including all necessary licensing and FF&E in addition to recruiting, hiring, and training staff for new locations

Ensured compliance with all federal, state, and local regulations preparing and maintaining all tax documents and reports

Successfully underwent numerous audits by government agencies, resulting in no penalties to corporation

Increased overall profit 20% by implementing cost reducing procedures in every aspect of daily operations

Managed all accounting operations including annual P&L, payroll, w2 & 1099’s, A/R, A/P, and all title transactions

Supervised operations to locate and secure receivables from Used Auto Dealers for presentation to larger finance companies

Managed collection team and client database of over 1,200 accounts in addition to interfacing with loan purchasers and sellers to facilitate bulk loan portfolio transactions

Secured financing for over $18 Million in receivables in less than 12 months

Recovered over $2 Million dollars from a $6 Million dollar charged off receivables portfolio

Led all aspects of daily operations, training & supervising auto service team, sales team, and office staff

Built and maintained relationships with vendors, handling all aspects of inventory

Established relationships with clients in collision repair, wrote estimates, and handled insurance claims to ensure client satisfaction and repeat business

Handled all payroll, A/R, A/P, and all necessary documentation for auto sales and title transactions

Established new business accounts, placed orders, and client invoicing

Interacted with customers and insurance companies through entire process of auto repair including writing repair estimates, car rentals, and client relations

Created product training & certification programs

Trained new team members on Salesforce CRM, company products & best practices for Auto Dealers

Assigned and maintained large and/or high maintenance auto groups, and retained a less that 1% cancellation rate

PROFESSIONAL EXPERIENCE

Dynatron Software – Account Development / Trainer 2017 - Present

DealerSocket – Dealer Performance Manager 2013-2017

Amazon Auto Sales, TexStar Motors, Big Dog Auto Group – General Manager 2005-2013

Cornerstone Funding Source –Operations Manager 2004-2005

Wreck-A-Mended Auto Collision Center – Operations Manager 1996-2004

EDUCATION

Hester Business School Advanced Computing

Eastfield College Small Business Taxes Eastfield College Business Accounting & Bookkeeping

Contact this candidate