Customer Service Administrative Assistant
Resume:
Bari Seronick
** ***** *** *********, ** *****
***********@*****.***
Summary:
Seeking a position in an office environment, where there is a need for a variety of office management tasks including - computer knowledge, organizational abilities, business intelligence and database program use. Authorized to work in the US for any employer.
Work Experience
Aerotek Braintree, MA
HR/Administrative Assistant 10/2016 to 04/2017
Supported 20 different Recruiters
Scheduled and ran 10-15 Orientations per week, processing all new hire paperwork
Entered and managed Background process and communicated results to the office
Maintained drug testing/medical surveillance process
Organized and prepared adequate levels of Pre-Employment Packets
Provided high quality front office customer service (telephone and reception area)
Greeted and handed out applications to all walk-in contractors
Filed and organized all office paperwork
Assisted with data entry of personal data updates, starts and finishes in PeopleSoft
Timely processing of Tax Credit Forms and other state required forms
Assisted with office audits and compliance requirements
Mercer Norwood, MA
Case Manager Benefits Admin 08/2014 to 09/2016
Assisted in Benefits for: medical, dental, vision, and 401k, and set up pension plans
Processed all new hire benefits and changes to accounts
Promoted to dedicated team “Retirement Initiation and Survivor Support” and dealt with clients throughout the entire case of retirement and/or experience of death
Single touchpoint documentation per every call, making 80-100 calls per day
Submitted life insurance claims for pay outs
Carriage Lane Insurance Holbrook, MA
Administrative Assistant 10/2007 to 07/2014
Quote/Rate Policies
Process Payments
Ensure Customer Service
Order Office Supplies/Maintain office space
Enrollment into policies
Entering data into internal data base
Education
Massasoit Community College Brockton, MA
Associate in Business Administration June2012
Computer Skills
Microsoft Office Suite (Word, Excel, PowerPoint), PeopleSoft, Siebel, Benefits Work Station, Quick Books
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