Customer Service Sales

Marguerite Mbida

**** *** ******

Hillside NJ ***05

Cell: 908-***-****

E-mail: ********@*****.***

EDUCATION:

Berkeley College, Woodland Park NJ

Candidate for Bachelor of Science degree

Major: Health Services Management

Anticipated Graduation Date: June 2015

GPA: 3.0

Essex County College, Newark NJ

Received Associates of Science degree

Major: General Science

Graduated: June 2012

Current Completed Coursework includes: Principles of Management, Computer Applications, Medical Terminology I,, and Introduction to HealthCare Services

SKILLS:

MS Office 2010: Word, Access, Excel, PowerPoint

First Aid and CPR

EXPERIENCE:

New Jersey Mentor, Somerset NJ May 2012 to June 2015

Direct Support Professional

Supported and supervised 6 individuals with developmental disabilities

Assisted in bathing, feeding and medication administration

Hospital visits chaperon

Ensured quality services

Implemented Individual Habilitation Plannings (IHPs)

Documented IHP progress for each individual

Arc of Union County, Springfield NJ September 2008 to June 2011

Skill Instructor

Assisted individuals with developmental disabilities

Assisted in bathing, feeding, medication administration

Hospital visits and quality services assurance

Wendy’s, Hillside NJ

Crew Member/Shift Supervisor May 2005 to August 2008

Took customers’ orders

Provided top of the line customer service

Supervised crew members

Made food orders

Met sales goals as per shift

Aramark, Springfield NJ September 2008 to June 2009

Food Service Worker

Prepared and served Cafeteria food

Cash register count at end of each shift

Cleaned working station and restocked

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