Margaret A. Starks
*** ***** **, *** * Phone: 304-***-**** H 304-***-****
Bunker Hill, WV 25413 e-mail: *********@*****.***
Database Research t Background Investigation t Records Management
Program Analyst
Motivated and eager to cultivate an effective edge in productivity in the records management field in my continuous quest to ensure the highest standards of integrity, confidentiality, and leadership.
Professional Experience
Department of Health Professions
Located 9960 Mayland Drive, Henrico, VA 23233
Deborah DiFalco (Supervisor) 703-***-**** August 2014-Present
Responsibilities include:
Enforcing all applicable Virginia statutes, federal laws, and the rules and regulations of the 13 health regulatory boards.
Independently investigate a variety of complaints of alleged violations against health care licensee.
Conduct interviews, collect, research, and analyze factual information. Complete comprehensive reports to submit to the boards. Testify in regulatory hearings.
Child Protective Service Investigator, WVDHHR
Located 433Mid Atlantic Park way, Martinsburg, WV 25401
Pamela Mensah (Supervisor) 304-***-**** Ext. 71129 June 2013-August 2014
Responsibilities include:
Investigate and intervene in cases of child abuse or neglect.
Interview clients, review records and confers with other professionals to evaluate the mental or physical condition of client or patient. Prepare a petition for court proceedings and testify in hearings.
Monitor, evaluates and records client progress according to measurable goals described in treatment and care plan to comply with changes in client's status.
Professional Support Staff II/Program Analyst, PSS
Located United States Marshal Services, Crystal City
Laura Frey (Supervisor) 703-***-**** September 2012-June 2013
Responsibilities include:
The lead worker is initiating, reviewing, validating, approving and rejecting of applicants into the E-QIP system along with checking for accuracy, errors, and completeness.
Review activity logs, analyzing and identifying potential violations of access control policy and reporting to Security Specialist potential violations in the access control policy.
DATA ENTRY ANALYST, FSA
Located United States Marshal Services, Crystal City
LUCRETIA HARGROVE (Supervisor) 202-***-**** April 2011-September, 2012
Responsibilities include:
Initiating, reviewing, validating, approving and rejecting of applicants into the E-QIP system along with checking for accuracy, errors, and completeness.
Fingerprinting applicants and submit prints for the result. Research data in JPAS, PIPS, NCIC and federal database. Review all Internal Affairs Reports for Assistant Chief.
SECURITY ASSISTANT, USIS
Located United States Marshal Services, Crystal City, VA
September 2010 - April 2011
BRUCE KATZ (Supervisor) 240-***-****
Responsibilities include:
Initiating, reviewing, validating, approving and rejecting of applicants into the E-QIP system along with checking for accuracy, errors, and completeness.
Fingerprinting applicants and submit prints for the result. Research data in JPAS, PIPS, NCIC and federal database. Review all Internal Affairs Reports for Assistant Chief.
LEGAL ADMINISTRATIVE SPECIALIST, USIS,
Located at the Federal Bureau of Investigation, – Winchester, VA September 2009 - September 2010
Melissa Bethul (Supervisor) 484-***-****
Legal Administrative Specialist 2-
Responsibilities include:
Researching official documents; compiling and charting statistical data; interviewing; gathering, summarizing and analyzing information for incorporation into final reports.
Carrying out specified portions or segments of specific projects; and identifying and recommending solutions to problems.
Research Analyst, USIS,
Located at the Federal Bureau of Investigation, – Winchester, and VA February 2008 – September 2009
Name Search Subunit, Records Management Division
China Burnell (Supervisor) 443-***-****
Responsibilities include:
Received and processed complex, confidential and expedited file reviews for background investigative name checks.
Reviewed outgoing materials and data for accuracy and completeness, and disseminated same to responsible Bureau personnel.
Retaining necessary records as appropriate; utilized analytical skills and sound judgment to solve unusual challenges or circumstances which arose during discovery and transfer of materials.
SPECIAL INVESTIGATOR, USIS,
Located at 7467 Ridge Road, - Hanover, MD, November 2006 – January 2009
Work from Home
Ronald Elberson (Supervisor) 540-***-****
Responsibilities include:
Background investigator. Worked with various agencies (educational institutions, employment locations, residence offices, court, and local state police departments to obtain records and information concerning applicants.
Organized and scheduled appointments and other administrative processing involving security clearance claims. Prepared detailed and comprehensive written reports for approval by adjudication to determine applicant clearance eligibility.
Education
The University of Phoenix, Phoenix, AZ Masters of Science in Administration of Justice and Security
Coppin State University, Baltimore, MD Bachelor of Science in Interdisciplinary Studies with Concentration in Psychology and Social Work
South Georgia College, Douglas, GA Associate of Arts in Psychology