Parameswara Reddy

Contact: 210-***-****

Email: ac0rwb@r.postjobfree.com

Professional Summary:

An IT professional with 4 years of experience, having expertise in Windows Installer technology, Wise Package Studio, Application virtualization; skilled in analysis, troubleshooting, testing, documentation, technical support, and windows network administration.

Configuration of MDT 2012 and MDT 2013.

Design, build and implementation of new infrastructure of SCCM

Expertise in Design, installation and configuring SCCM 2007, SCCM 2012, SCCM 1511 and SMS 2003 environment, creating distribution point, Deploying, and Configuring new sites Servers and roles.

Full Configuration of Configuration Manager 2012.

Experience with Microsoft’s SQL, Active Directory, Group Policy, DNS, DHCP, IIS.

Experience with Microsoft’s Server 2012 R2, 2012, 2008 R2, 2008, and 2003 Operating systems.

Configuration Manager Patch Management, Implemented WSUS/SCCM integration and created a monthly phased patching process.

Configuration Manager Client Health Troubleshooting, Operating System Deployment, Software Distribution.

Strong working knowledge SCOM solution Accelerators, SCOM Connectors and the SCOM Connector Framework, and model based architecture in SCOM 2007.

Sound knowledge on TCP/IP protocols and data center management

Expertise in working on System Center Productions like SCOM 2012 and SCORCH 2012.

Configuration of Internet Based Client Management for Configuration Manager.

Full Configuration of Service Manager 2012, Orchestrator 2012.

Profound knowledge of networking protocols like HTTP, SMTP, SSH.

Orchestrator Runbook Creation and integration with other systems.

Packaging with SMS Installer and Wise Packaging Studio.

Knowledgeable in batch and Power Shell scripting.

Experience in desktop support tools and ticketing tools.

Expertise in handling large network of workstations and servers.

Experience with Windows deployments and user data migration.

Experience with Microsoft Windows 8.1, Windows 8, Windows 7, Vista, and XP desktop operating systems.

Experienced with systems management tools such as Microsoft’s SCCM, SMS, WSUS, Intune, Azure.

Knowledgeable in basic personal computer hardware, operating systems, and cabling.

Excellent written and verbal communications skills

-Willing to relocate - Anyplace

-Authorized to work for any employer in United states

Technical Skills:

Server OS Environments

Server 2008 R2, Server 2003, Small Business Server 2008 /2003, Active Directory, DNS, DHCP, Group Policy

Client OS Environments

Windows 7, Windows XP, Windows NT, Windows 98 & 95; Apple OSX

Packaging and Scripting

Wise Package Studio, Install Shield; VB and batch scripting

Management

HP SIM 4.x, SCCM 2012, SMS

Messaging

Exchange 2008 - 5.0, Blackberry Enterprise Server 5.x, 4.x,

OS Imaging

OSD Via SCCM 2012, Microsoft Deployment Toolkit 2010, Ghost

Grid Computing

Data synapse Grid Server 5.x

Programming and scripting

Python, SQL, VB scripting, PowerShell

Virtualization

VMware Workstation 9.x, 7.x, 6, 5

Mobile Client Environment

Android 4.1x, 3.1, 2.6, Apple IOS, Windows Mobile 6,5, Windows Mobile 2003, blackberry

Productivity Software

Microsoft Office 2010, 2007, 2003, (Word, Excel, PowerPoint, Outlook, Access), Microsoft Project and Visio

Remote Management

SCCM Remote Tools, Remote Desktop, SMS Tools, HP iLo, KVM Tools,

Networking

Layer 2 and Layer 3 devices, TCP/IP protocols, firewalls, F5 load balancers(LTM)

Network management

Infoblox, SNMP, Cisco Works LMS, HP Openview, Solar winds, Ethereal.

Enterprise Anti-Virus

Trend Micro, Norton SEP, McAfee

Other Tools

Primal Script, Ultra Edit32

Education:

Bachelor of Technology- JNTU, Andhra Pradesh, India

Master of sciences- UTSA, San Antonio, Texas

PROFESSIONAL EXPERIENCE:

Client: Fannie Mae, Washington DC

Jun 16 – present

Role: SCCM Administrator

Responsibilities:

Delivering the packaged applications for Desktops and Servers through SCCM 2012.

Deployed applications using SCCM 2012 and MDT by creating the application profiles using both Task sequence and Microsoft Build Manager.

Experience with migration from SCCM 2012 to 2016.

Created custom SQL queries and reports to assist with Microsoft licensing reconciliation

Experience with MDOP 2010 tools App-V 4.6 and 5.0 Virtualization of applications that support Win 7.

Managed and supported SCOM 2012 and CA spectrum monitoring systems.

Established Operating System Deployment, images, and Task Sequences via SCCM.

Created and provided system reports, via SCCM, to IT managers to assist in determining the most efficient hardware upgrade purchases.

Active Directory, troubleshooting group Policy, creating new users account and computer accounts

Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Wise Package Studio 8.0 Admin Studio 11.0, 12.0 and App V 5.0SP1.

Created tools to easily repair WMI and SCCM clients remotely.

Working knowledge of Microsoft SCCM/SMS, Install Shield Admin Studio, Wise Package Studio, IIS, DNS/TCP/WINS, Windows Registry, and Active Directory.

Implementation of Intune and Azure AD services across the Hybrid Environment

Manage the policies being applied to mobile devices, helping to ensure the health of the Mobile Device Management (MDM) service, and manage the changes to the MDM infrastructure

Monitoring the health of the client devices and deployment status and patching processes.

Administrating both Enterprise Devices and BYODs inside the environment and remote authorizations.

Install and configure Operating Systems for various platforms, including Windows 10 and MacOS.

Creation of various scripts to assist with tasks related to the Application Packaging role.

Created and maintained Windows XP (32bit), Win7 (64bit) Master images, and USB bootable image drive for field technician use.

Provide support for remote network access and VPN configuration for teleworkers

Troubleshoot failed SCCM deployments and SCCM health issues

Troubleshooting client connectivity and package installation issues by analysis of logs

Create PowerShell and batch scripts to automate tasks such as adding printers, creating

excel reports, and making configuration changes to applications.

Working knowledge of PowerShell, VB, Batch scripting.

Experience in enhancing desktop security and configuration management through Group Policy Objects(GPO), in-depth experience with Active Directory and GPOs/GPPs as well.

Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services.

Client: CISCO SYSTEMS, Raleigh, NC

Mar 15 – Feb 16

Role: Systems Engineer (windows)/SCCM administrator

Responsibilities:

Single Handedly Designed stand-alone MDT image process, creating network share for images, driver packages, and task sequencing utilizing Lite Touch installations for XP to Windows 7 upgrade.

Led the drive to upgrade from SMS to SCCM to take advantage of the advanced features that SCCM offered.

Installation and configuration of IIS 7 to include modifying the Applicationhost.config file to allow certain file extension to be managed in package distribution.

Created custom WIM Images and task sequences.

Imaged and upgraded XP to Windows 7 using Microsoft Deployment Toolkit.

AD User account administration.

Created custom Lite Touch Deployment and MDT Deployment Shares.

Performed troubleshooting and remediation of desktop and deployment issues.

Created tasks and collections as well as updated/performed troubleshooting of distribution point issues for package deployments.

Performed troubleshooting on machine clients when software failed to install on boxes.

Implemented WSUS/SCCM integration and created a monthly phased patching process.

Managing the user profiles and the devices in Azure Active Directory and monitoring the dual token process for user authorization in the environment.

Deploying cloud apps and monitoring the deployments health in both workstations and mobile Devices.

Maintaining the license inventory for device authentications and updating when required.

Partnered with Server Team to bring all file servers into SCCM for inventorying and patching.

Responsible for creation and maintenance of all client group policy objects including security settings, operating system configuration, and software deployment.

Main contact for escalated desktop issues, informed support groups of any potential issues or concerns. Provide 24/7 on-call support as needed for all high priority systems or issues.

Created tools to easily repair WMI and SCCM clients remotely.

Administered backend SCCM servers.

Highly recognized for SCCM documentation, network diagrams, and Troubleshooting flowcharts

Client: GMR Infrastructure Limited, Hyderabad

Aug 13 – Jun 14

Role: System administrator

Responsibilities:

Administered Microsoft SMS servers for client/agent installation, software distribution, creation of advertisements and collections, hardware/software inventory, and software metering.

Upgraded over 600 Windows XP Workstations to Windows 7 using Computer Associates ITCM.

Migrated SCCM version to 2012 and redesigned the secondary sites to go for more targeted deployments.

Pushed out all Windows 7 images and applications using ITCM.

Monitoring and troubleshooting client health issues and sites on SCOM.

Sat down with each department head and went over workstation OS image and application needs.

Had specific members of each business group sit down, test and sign off on all department applications.

Documented entire process in detail from beginning to end.

Coordinated with Desktop Support at each location.

Wrote VB Scripts to improve process: Set PXE remotely, reboot workstation, backup DNA, GPUPDATE, etc.

Wrote the Company Standard Server Build Document for all new Windows 2008/2003 Servers.

Addressed all types of Wintel Server Support Requests assigned in Remedy ticket/tracking system.

Build and Supported Microsoft Windows 2003 Clusters.

Actively participated in team support by proposing and implementing solutions.

Successfully installed and configured Symantec End Point Client, Windows Server 2003 & 2008 Doman Controllers, print file servers, FTP server and Outlook.

Configured and maintained Layer 2 and Layer 3 devices at organization level services

Client: DCM data systems, Mumbai, India

Jun 12 – Jul 13

Role: Jr. System Administrator/Trainee

Responsibilities:

Performing daily, weekly, monthly maintenance backups/restorative exercises (Backup Exec), reviewing server logs for potential issues, as well as by ensuring that anti-virus software and security patches are routinely updated and functioning (Ensuring overall server configuration integrity)

Coordinated with other teams to support network hardware such as firewalls, load balancers and switches and storage hardware such as SAN, DAS and NAS systems

Package Deployments and updates using SMS and OSD with MDT 2008.

Moved Exchange server (08/05) to new hardware

Migrated all mailboxes and public folders set up 2 DNS servers on VM Ware GSX 3.2 server

Responsible for supporting Branch offices and Partner Countries (AD, Exchange, Backups)

Provide System Admin Support as required to maintain user accounts, DNS, DHCP, WINS, etc. and maintaining connectivity to the internet and VPN to Area office.

Support and maintain network hardware, network Operating Systems, and Compassion system applications

Responsible for defining and IT recovery plan for servers and workstations

Monitored, upgraded drivers & firmware, administered maintenance mode of HP/COMPAQ Servers using HP SIMM.

Administered network troubleshooting, DNS, DHCP, and understanding of TCP/IP configurations on desktops as well as internet and intranet browser configuration.

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