Administrative Assistant Customer Service
Resume:
Donna M. Ward
Keene NH *****
***************@*****.***
Objective: To obtain a responsible position in management, preferably with customer/client contact.
Highlights of Qualifications
Proficient in organizing and coordinating logistics for meetings and events.
Vast experience working with administrators, students, staff, and the public in various capacities.
Experienced in hiring, training, and supervising workers.
Successful in maintaining calendars and schedules for administrators, buildings, and events.
Relevant Experience
Customer Service
Successfully managed grants including dispersing and reimbursement of funds to students and faculty.
Functioned as the point person for the administrative building for all calls and visitors, including faculty, students, staff, parents, and the public sector.
Created positive relationships with vendors, both locally and via the phone or internet.
Trusted with high level of confidentiality regarding personnel and company issues.
Computer Skills
Proficient in Microsoft Word, Outlook, Power Point, and Excel.
Able to create and maintain spreadsheets to track and manage budgets and general data.
Management/Organization
Administrator for all building needs related to office supplies, copy machines, maintenance needs including electrical and plumbing, and all custodial needs.
Coordinated the logistics for major conferences, with attendances ranging from 100 to 400 people.
Maintained and organized paper and electronic files for many programs, offices, and departments.
Employment History
Monadnock Developmental Services Per Diem Receptionist May 2017-present
Keene State College Senior Administrative Assistant, Office of the Provost 2015-2017
Keene State College Academic Program Services Assistant, Academic Affairs 2006-2015
Keene State College Administrative Assistant, Associate VP for Academic Affairs 1998-2006
Education:
Continuing Education Student at Keene State College
Completed computer courses at Keene Community Education
New England Deaconess Hospital School of Nursing, Boston MA
Northeastern University, Boston MA
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