ERNEST PEREZ
**** *.*. ****** ***** Apt. *** 305-***-****
Doral, FL 33166 linkedin.com/in/ernestperez4881 ***************@*****.***
Profile
Dedicated, results-oriented Information Systems Professional with demonstrated strengths in System Administration and Management, Network Support, Security, and Desktop Services in an enterprise environment. Broad knowledge of existing networking technologies with the ability to apply them to the strategic benefit of the organization. A team player adept at working with staff, clients and management to implement innovative technical solutions. Other strengths encompass:
Network Engineering/Administration Server Management Project Management
LAN/WAN Network Services Support Complex Problem Management Network Monitoring/Auditing
Applications/Hardware Services Support Quality Assurance/Best Practices Network Security
Installations, Upgrades, and Repair Disaster Recovery Methods Risk Identification/Mitigation
Technology Infrastructure Solutions Customer Interfacing Skills Systems Support
Education and Certifications
Bachelor of Science Degree in Information Systems Security - 2010
ITT Technical Institute, Miami, FL
New Horizons Computer Learning Center, Miami, FL
Cisco Certified Network Associate in Switching and Routing (CCNA) (415533436259AMCH)
Cisco Certified Network Associate in Security (CCNA Security) (419054169712FRCK)
Cisco Certified Network Associate in Wireless (CCNA Wireless) (419404168730FPBG)
Cisco Certified Network Associate in Voice (CCNA Voice) (419804170585DRCM)
Cisco Certified Design Associate (CCDA) (420158138850GOUH)
Cisco Certified Network Associate in Data Center technology (CCNA Data Center) (421904170547AMCI)
VMware Certified Professional 5 and 6 (VCP5 and VCP6) (15718826-A8D9-84F4383A50F3)
Microsoft Certified IT Professional (MCITP) (D507-5618)
CompTIA Security+ Technician (MEFZZYMD53VE2JXR)
CompTIA A+ Technician (Z4SM201BF3RE5C2J)
CompTIA Network+ Technician (795MM9WBFK14YP4H)
CompTIA Healthcare IT Technician (838293RDY34112G5)
CCA and CCNP (Nov. 2016) - currently pursuing
Technical Summary
Software: Kaseya; Veeam; VMWare/Citrix; Acronis; Microsoft Office Suite; Exchange; Solarwinds; Wireshark, GNS3
Windows: NTFS/Share Permissions; Active Directory; Certificate Authority; Group Policy Management; Print Server; DNS
Network: Cisco ASA; Palo Alto Firewalls; Sonicwall Firewalls; Barracuda Firewalls; Routing/Switching; Wireless Service
Professional Experience
JDL Technologies Miami, FL July 2016 – Present
Sr. Infrastructure Engineer
Setup and manage VMware and Hyper-V virtual envrionments
Setup and manage Xen App and Xen Desktop envrironments
Setup and manage Citrix Studio
Setup and manage Storefront
Setup and manage Delivery Controllers for Citrix environment
Setup and manage ADDS environments
Setup new customer domains and performed trusts between their new domain and company domain
Perform domain migrations if and when required
Setup and manage Exchange 2013 and 2016 environments
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Peform email domain migrations from Exchange and third-party email providers into our hosted Exchange cloud
Setup Mimecast accounts and integration onto hosted Exchange environmnent for FastTrack customers
Setup and manage SSO for Mimecast customers via ADFS
Setup and manage DFS namespaces and replication
Monitor SQL envrionments and setup/monitor ODBCs
Peform Level 2 and beyond assiatance to all Level 1 technicians
Setup and manage Veeam backups for all VMs and Veeam Endpoint Protection for all client on-premise workstations and servers
Setup and manage Veeam VTL backups into and from the Amazon cloud including the setup of the Amazon services
Setup and manage FTPS servers
Create ADDS accounts and assign NTFS and Share permissions
Create and assign all Group Policy
Create and manage VMs on the Verizon cloud
Utilized LabTech for on-site remoting and troubleshooting along for other tasks such deploying Windows Updates
Utilized Connectwise for scheduling and documenting of tasks
Provided customers direct support and supplied them with necessary documentation upon request
Planned and performed projects when requested based on requirements
Assisted in switching and routing setup and troubleshooting
Performed numerous other tasks that are described in prior roles
Setup and Manage DNS environment of all customers
Ulitilized the Labtech software for everyday management of customer on-premise hardware and software
Utilized the Connectwise software for everday for scheduling projects and service tickets
Document all new configurations and changes to existing environments
Provide customers with clear objectives, ETAs and documentation on all tasks as requested
Amadeus Miami FL March 2015 – July 2016
Network/Systems Administrator
Serve as Network/Systems Adminstrator for the branch office in Miami, Florida. Perform many duties outlined in my prior four occupations along with serveral additional duties required for this one including 24/7 on-call supervision of three data centers located globally servicing over hundred users.
Manage ADDS Accounts and Active Directory Sites and Replications
Setup and Manage Microsoft Group Policy
Setup and Manage WSUS
Manage VMware Infrastructure
Performed ESXi host updates via Update Manager
Setup and manage Veeam Backup and Replications
Manage internal and external DNS domains and entries
Manage IIS sites, applications, and virtual directories
Setup and Manage Web servers
Manage digital certificates for client facing envrionments
Setup and Manage Load Balancing on-premise and in Azure
Setup and Manage Application servers
Setup and Manage SQL Report servers
Setup and Manage SQL Database servers
Monitored SQL environments
Setup and manage switching and routing
Setup and manage ACLs
Manage Dell and IBM storage infrastructure
Setup and manage alerts for infrastructure via Active Experts
Setup and manage alerts for virtual infrastructure via vCenter
Setup Hyper-V Cluster
Setup and manage virtual environment in Azure
Setup and manage Recovery Backup Vaults and Storage Accounts in Azure
Setup and manage virtual networks, network security groups and endpoint security on Azure
Setup and manage IMail Servers
Perform scripting via Powershell
Denarii Systems Miami FL Oct. 2014 – Jan.2015
Network/Systems Administrator
Served as Network/Systems Administrator for the headquarters office in Miami, Florida. Was in charge of many of the duties outlined in my prior three occupations along with several additional duites required for this one.
Managed ADDS Accounts and Active Directory sites and replications
Managed Office365 Accounts and Services
Setup and Manage Microsoft Group Policy, WSUS, NAP, and Print Services
Managed internal and external DNS entires
Setup and Manage Kapersky Anti-Virus Security Center 10
Setup and Manage Cymphonix Network Composer
Setup and Manage Barracudda Web Applicaton Firewall
Setup and Manage VLAN environment and maintained switching and routing infrastructure
Managed Security Policies on Cisco ASA 5510 Firewall
Setup and Manage WDS on Autonomous Access Points for access to Production network via RADIUS and
guest network via web authentication
Kenny Nachwalter PA Miami FL March 2014 – May 2014
Network/Systems Administrator
Served as the Network/Systems Administrator for 3 locations of the firm located in Rogersville Tennessee, Tallahassee Florida, and Miami Florida. Was in charge of many of the duties outlined at Gastrohealth plus serveral others that pertained to setup of the organization. This included the management of projects as outlined by the IT Supervisor.
Setup and Managed Exchange and Exchange Online Protection
Managed External and Internal DNS Domains and DNS Records
Performed Pruchasing and managed SLA with Vendors
Scheduled Tickets with the Data Center for necessary upgrades and changes
Performed daily routing checks of all back-up systems via Symantec Back-up SoftwarE
Resume of Ernest Perez continued – ***************@*****.*** – 305-***-**** pg.3
Assisted in the implementation of the Cisco Unifed Computing System Hardware and Software
Performed P2V migration for older systems onto newer hardware
Gastro Health Miami, FL November 2011 - March 2014
Network/Systems Administrator
Served as the Network/Systems Administrator for 22 locations of the healthcare group in support of over 400 users. Areas of accountability encompass application systems support, hardware services support, enterprise solutions, project management, vendor management, change management, information security, disaster recovery, documentation, business continuity planning, and user education. Was in charge of managing the design and implementation of many projects and collaborated with fellow IT colleagues, Site Managers, and Doctors to address key issues that were of the most concern based on priority.
Install applications; fix ID and document scanners; and manage MFCS and printers.
Managed ADDS Accounts and Exchange Accounts as well as Active Directory sites and replications.
Managed NTFS/Share permissions on all resources, Certificate Authority, and group policy for the entire organization.
Standardize Workstation Deployment/Security utilizing Group Policy
Managed folder redirection and printer deployment via Group Policy.
Setup switching and routing for Layer 2 and 3 connectivity.
Setup IPSec Tunnels on Sonicwall, Palo Alto, and Cisco equipment.
Setup Wireless on Sonicwall, Sonicpoint, and Cisco Wireless LAN Controller.
Setup NAP for Data Center access via Palo Alto Global Protect.
Setup Spam Filtering on Barracuda.
Setup Content Filtering for Palo Alto and Sonicwall Firewalls. Setup Security Policy on Palo Alto.
Setup Global Protect and High Availability for Palo Alto.
Setup Failover, IDS/IPS for Sonicwall.
Setup ACLS on Cisco, Palo Alto, and Sonicwall.
Managed Outlook/Exchange
Managed Ticket System, Anti-Virus, Anti-Malware, and Backups via Kaseya Software.
Implemented and manage Veeam Software for virtual backups.
Upgraded and manage VMWare 5.5 esxi.
Managed VoIP Phones and Hylafax running on Ubuntu
Managed RAID on servers and SAN, IBM NOS Rack Switch and storage management on SCSI network.
Managed Windows Updates via WSUS
Performed routine maintenance of IT documentation to ensure detailed copies of all research and solutions
Insight Global Miami FL June 2010 - August 2010
Networking Technician
Contracted through this employment agency to work onsite at Jackson Memorial Hospital.
Activated ports on switches.
Toned and traced cables from rooms to patch panels.
Reserved IP addresses to MAC addresses.
Performed troubleshooting of workstations without network connectivity.