Human Resources Resource

ELOIS M. KELLY

**** *** *** ** #** * Silver Spring, MD 20906

301-***-**** (c) * ********@***.***

SUMMARY OF QUALIFICATIONS

Highly experienced Human Resource Professional with expertise in human resource management in various industries. Proven work experience in staff development, performance management, and employee relations. Expertise in collaboratively working with teams to achieve results and sustainability. Solid background in policies and procedures, strategic planning, organizational development, compliancy and regulations, problem solving, supervising staff, managing the employer/employee relationship, and excellent competencies and knowledge of HRIS programs, compensation and benefits analysis, employment law compliance, benefits administration and labor union procedures.

PROFESSIONAL WORK EXPERIENCE

Human Resources Team Leader April 2017-Current

Target, Ellicott City, MD

Onboarding of all new hires

Provides training for all employees

Supports in new hire orientation for new hires

Participates in all safety initiatives in securing a safe workplace, minimizing injuries.

Provides support with regards to employee relations matters

Completes employee file audits for compliancy purposes on the federal, local and state level

Provides annual mandatory in-services for all store employees

Reconciles timesheet discrepancies for bi-weekly payroll

Engage with executive leadership team to core areas to improve customer service

Coordinate benefits administration for all employees

Perform applicant screening tracking and interviewing of candidates

Human Resources Director September 2011-March 2017

Brinton Woods of Washington, DC

Implemented and manage human resource systems, processes, policies and procedures

Maintained enduring employee and management relationships

Collected, measured and analyzed talent acquisition and talent management data

Developed job descriptions, human resources policies, and performance evaluations

Maintained employee files that are compliant with current employment practices

Reconciliation of health/life insurance and 401k programs

Consulted with department managers and supervisor on improvement of staffing processes

Determined current market salary trends and make necessary recommendations for adjustments

Onboarded all new hires via orientation and complete new hire paperwork for files

Maintained Affirmative Action plans as required

Managed payroll process for all facility staff

Counseled and/or discipline employees as necessary

Supported in employee grievance process

Managed training professional development for staff

Assess all recruitment/talent acquisition needs and work to recruit and retain talented individuals.

Interfaced with employee regarding benefits administration

Measured, analyzed and provide monthly, quarterly, and annual performance reports.

Met with customer stakeholders regularly for the purpose of sharing best practices ensuring that human resources strategy are aligned with organizations goals and objectives

Made continuous process improvements, identify new challenges and offer solutions to streamline processes

Attended ongoing corporate, employment law, human resource management, training, talent acquisition, talent management and related training

Provided support for all employee relations matters

HR Manager

Oceana, Washington, DC March 2011-September 2011

Responsible for on-boarding of all new hires stateside and abroad

Analysis of compensation and benefits programs and identify cost effectiveness

Formulated comprehensive benefit renewal plan for open enrollment season

Restructured employee relations and disciplinary process

Adhered to federal, local and state compliancy requirements

Collaborated with Accounting department to ensure accuracy of payroll and benefits structures

Audited and managed 403(b) program contributions

Implemented revisions to company employee manual

Reconciled medical benefits and pension plan invoices

Managed full cycle recruitment process, resulting in hiring high quality staff

Ensured compliancy of current employment law and trends to eliminate risk

Supported Accounting in developing streamline process for payroll changes, insurance premiums and 403(b) contributions

Human Resources Director December 2009-February 2011

Ellicott City Health & Rehabilitation Center, Ellicott City, MD

Delivered on-boarding and new hire processes within facility

Completed all background and reference checks along with licensure verifications

Managed employee relations issues and facility investigations

Conducted employee opinion surveys and identify trends requiring immediate action

Established employee recognition programs, improving morale and attendance

Administrated all UIC and Workers Compensation claims

Ensured compliance with Fair Labor Standards Act provisions for all staff

Provided managerial support and guidance in disciplinary process

Conducted wage analysis and benefit surveys in keeping competitive with market trends

Managed benefits administration programs

Verified PTO balances and accruals

Addressed labor union grievances and served as liaison for collective bargaining unit

Monitored performance review programs to ensure facility-wide equity

Human Resources Director May 2004-November 2009

HCR ManorCare, Adelphi, MD

Managed human resource functions for 212 employees in long term care facility

Developed recruitment and retention programs resulting in reduction of turnover

Performed compensation analysis for all departments in order to assess staffing requirements

Managed employee safety program, reducing employee injuries by 5% a year

Trained supervisors for company-based leadership programs, improving customer services rankings

Interviewed and hired employees; performed phone screenings and employment verifications

Managed open enrollment as well as benefits programs for staff; managed wellness programs

Administered new hire orientation for all facility employees

Advised department heads and supervisors on employee relations and disciplinary actions

Developed monthly recognition programs and service awards

Facilitated and designed customer service training for all employees

EDUCATION

Bachelor's degree-Psychology

Bennett College for Women, Greensboro, NC

Enrolled in Professional in Human Resources coursework at Towson University

AFFILIATIONS

Professional Member, Society for Human Resource Management

Notary Public

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