Odessa, Florida *****
Phone 813-***-****
E-mail ac0rd8@r.postjobfree.com
Tonya Barganier
Summary
Highly experienced Marketing Professional seeking a challenging growth opportunity in business management, marketing implementation strategies or related field. Demonstrated ability to improve organizational effectiveness through implementing administrative market focused strategies. Proven competency in situation analysis, product management and customer support. Excellent communicator and team player with a successful record in achieving organization skills and objectives. Experienced with issuing purchase orders, invoicing, accounts receivable, accounts payable, general ledger entries and reporting.
Acosta Sales & Marketing
Employment
2015-Present
Business Manager Assistant
Assist the Business Manager fulfill responsibilities for client proprietary sales planning and tracking systems. Update client reports such as distribution tracking, pricing reports and business initiative tracking. Work with category development mangers in preparing post promotions analysis for manufacturers. Assist Business Managers in Market Development funds according to manufacturer’s requirements. Implementation of Event Scheduler technology to generate customers contract and maintain all relevant product data with APL, New Item Entry, Pricing, Client and Customer data.
2014 - 2015
Sales Support Claims/Invoicing Clearing Administrator
Responsible for handling multiple task including claims/invoicing by clearing and monitoring in client proprietary system. Orders/Invoicing are cleared to client’s guidelines in various appropriate method and systems for monthly reports. Extracting various items of information from invoice and purchase orders to provide to customers through scanning or emailing.
2014 - 2014
Retail Sales Merchandiser
Execute sales and merchandising plans along with performing special projects weekly, monthly reporting and meeting deadlines. Responsible for maintaining full distribution and display of products in assigned accounts. Use consultative selling skills to negotiate place of primary, secondary and end cap displays along with building relationships with store managers.
FIS- Temporary Contract Position
2013 – 2013
Customer Service Associate
Provides customer support to business customers via the telephone and/or Internet. Handle customer inquiries and resolves simple and basic support issues, such as address changes, processing orders, warranty administration, billing and payment posting concerns. For product or service-related issues, responsible for identifying and transferring customers to appropriate Product Support Specialist. Perform other administrative duties as assigned.
Sara Lee Foods
2004 - 2013
Field Sales Merchandiser
Territory sales and merchandising for 80+ Wal-Mart Supercenters across two states.
Responsibilities include maintaining distribution levels of 95% or better for 200+ Sara Lee Foods items, selling incremental displays, and maximizing COMAC period sales by ensuring store-level execution. Increased territory distribution from 89% to 97%. Assigned additional responsibilities by direct manager along with daily SOP’s. These included ad hoc trackers of sales team initiatives and competitive activity reporting.
2002 – 2004
Project Administrator
Initiated, coordinated, analyzed and executed product adoption notices to produce kid’s apparel for the garment industry. Create prototype for the manufacture to begin the production for the testing process. Approve product specifications then begin produce the new products.
Digital Insight (Intuit)
2001 – 2002
Implementation/Project Coordinator
Responsible for follow up of scheduling, implementing, testing and delivering of on-line financial products, as well as overseeing the creation of client web pages. Responsible for scheduling and providing functional client software training of online products and the company’s Administration Platforms application and daily SOP’s. Responsibilities also included assisting with the daily operation and project organization, including but not limited to project management, client interfacing, developing internal and external documentation and problem solving. Communication functions included daily updates with new and existing clients, as well as internal partner. Emphasis placed on timely delivery of excellent quality products, service, and education with constant focus on delivering on commitments.
M&I Data Services (Metavante & ADP)
1999 –2001
Business Express/Moneyline Express Technical Support
Provide customer support via M & I RCS application by investigating and resolving issues reported by external partners. Responsibilities include implementing external partner accounts along with first line support of application issues related to Business Express and Money line Express applications used by business partners. Note: Business Express was sold to Metavante.
1998-1999
Technical Support Analyst
Responsibilities included troubleshooting client software and related applications. Responsible for client software implementation, transmission of data files from banking partner and related and technical functions. Assisted clients with funds transfers, cash disbursement setup and
transmission software. Provided customer support using VT100 and Rola by investigating
and resolving issues reported by external partner. Responsibilities included implementing client accounts and reviewing software issues related to Electronic Banking/Electronic Bill Payment integrated with Peachtree Accounting Software, BuildSoft, CreateACheck and Business Express
Bill Pay partners, Checkfree and various vendors. *Note: April 1998, Electronic Banking Service was
sold to M&I Data Services
NATIONS BANK (Bank of America)
1996-1998
Project Analyst
Responsible for analyzing projects of fortune 500 partners, with the intention of securing additional
business opportunities. Used MS Access to sort relevant information and produce supporting
documentation for the project team’s review and process reengineering. Assisted external and
internal partners with reporting and verification of system functionality
1994-1996
Technical Support Analyst
Responsible for implementing and supporting client systems using microcash and non-microcash
Software. First line client technical support, while also serving as a liaison between external and
internal partners, Treasury Management and other company regional technical issues.
1994-1994
Loan Documentation Specialist
Responsible for implementing loan origination systems for external partners. Extensive use of communication skills when dealing with external partners and internal operations. Responsible for implementing loan documentation, with responsibility for all loan origination packages being processed in a timely manner
1992-1994
Payment Specialist
Responsible for invoicing and posting purchase orders for internal and external partners. Maintained control over activities related to accounts payable and receivable which are assigned to the individual client portfolios. Responsible for process reengineering of departmental policies, with regards to tax regulatory issues. Took an active role in all conversion activities, along with capturing of reporting and statistical data. Cross-trained to provide cross-functional back-up to all departmental staff.
1985-1992
Funds Administration Team Leader
Responsibilities included monitoring the workflow of 135 Concentration Accounts with a daily average of $500,000 in funds transacted per account. Ensured deposit transmissions were balanced and met required federal deadlines. Working knowledge of Treasury Cash Management System (TGA), C&S Maximiser Products, Atlanta Plan, Balance Reporting and Series EE Bonds.
Computer Skills and Proficiencies PIVOTAL, Ariba Purchasing System 7.0, Clarify
Proficiency with Microsoft Office Suite including: Word, PowerPoint, Excel, Project, Access, Visio, Lotus Notes, Outlook, Accounting SAP and CRM
Education and Certifications
Accounting Principles 1 and 2.
Time Management and Effective Conflict Resolution
J.E. Brown High School, Atlanta, GA graduated 1984
Memberships, Organizations and Affiliations
Brand Ambassador for: R.O.I Marketing, Front Row, Kube Marketing, Events and Promotions
Florida Hospital Volunteer
Veterans Hospital Volunteer