+++CAREER OBJECTIVE

Solution-based information technology professional, eager to contribute expertise as well as strong technical knowledge and hands-on skills in a challenging environment.

EXPRIENCE SUMMARY

1+ years of overall experience in AD based server 2008 environment

(e-mail) managing and configuring outlook and Ms outlook.

(backup) backup and restoring of mail and computer data.

(Servers) Assembling and Dissembling all Servers.

(Network) troubleshooting & installation configure Routers network switches

TECHNICAL SKILLS

OPERATING SYSTEM : XP, VISTA & WINDOWS-7, WINDOWS-8, LINUX 6.2 .

SERVERS : WINDOWS SERVER 2003 & 2008 VM SERVER (Installation, Active Directory)

SERVER TYPE APPLICATIONS : SYMANTEC ENDPOINT PROTECTION 12.1

APPLICATION SOFTWARES : MS OFFICE. AUTO CAD, ADOBE ACROBAT

CARRER CONTOUR

I am presently working with HCL SERVICES Ltd. As an ASSOCIATES Post. Since 8 oct 2015 to till date.

Client: Dalmia Bharat Ltd.

Responsibilities / technical skills:

Now working as a Technicaly & (Remotely) supporting in Dalmia Bharat group and Pan India.

To resolve the technical query of users related to hardware and software & Network.

Installation and maintaining Anti-virus/third party software of client machines.

Trouble shooting the same modules, MS Office, Open Office, WinZip, adobe reader etc.

Installation and configuration of Sap, Google apps mail, outlook express and MS outlook 2003, 2010, 2013 etc.

Backup and restoring of mail and computer data.

Manage vendors support all pan India level

Manage and support video conference Rmx client Pollycom servers.

CARRER CONTOUR

I was worked in CALL SOFT TECNOLOGY Laxminagar as an Field support engineer. The duration of 12 month.

Responsibilities / technical skills:

Installing and maintenance PC, hardware, network, troubleshooting installation.

Manage laptop and desktop card level problem.

Installing operating system software and application software on the desktop.

Installing of printers either on network or PCs.

Configure TCP/IP and troubleshooting internet connectivity.

Configure the MS outlook and mail backup of outlook pst.

ACADEMIC QUALIFICATION:

2007: Completed class 10 th from bihar board patna:-60%

2010: Completed class 10+2 from bihar boar patna:-58%

2013: Completed graduation (BSC) from Jai prakash university chapra:-61%

Professional Qualification

2012: Professional Diploma in Hardware and Networking from A-SET institute karol bagh delhi.

PERSONAL DETAILS

NAME : RAVIKANT PRASAD

FATHER’S NAME : SHRI PRABHUNATH PRASAD

DATE OF BIRTH : 08 NOV 1992

SEX : MALE

MARITAL STATUS : UNMARRIED

NATIONALITY : INDIAN

RESIDENCE ADDRESS : A-2,GALI NO-6,JAGATPURI,NEW DELHI

CONTACT : MOB- 987-***-****

Place:

Date: RAVI

Contact this candidate